This is great, particularly with the questions/reminders to direct me to things I may have forgotten or just not aware of. However, FYI I did encounter a situation where the software counted an income item twice because it imported the document twice. I was able to correct it by deleting one of the copies that wasn't actually complete with address info missing. But this is why I use the desktop version because you can delve into the deepest details which is helpful. Had this happened with the online version, I imagine I could have missed it, or could have had a struggle trying to call Turbo Tax for assistance to have it corrected.

I've used TurboTax for more than 10 years. It is user-friendly even if you don't know much about taxes. It asks questions you didn't even know should be asked and, if you don't have answers, has a very large, knowledgeable user group that loves to answer your questions. The IRS has never questioned my returns and I have never been audited. What more could a self-filer ask?

I have used Turbo Tax for decades, and, when I use it, I find that the tool knows more than I do. Entering data is simple with the guided prompts. When there is a confusing section, the help option clears up what i needed. The state return is basically completed using the info from the federal return. E-file is great.

Turbo Tax is easy to be using. I had TurboTax for over 10 years. Only this year filling 2025 tax, I had 1 error on state tax M1W form. I called Support agent, she helped me very patient for over an hour. that error still could not go away. Finally. I have to print my state tax files and using mail filling

You miscalculated the Georgia 2025 SALT Tax Limitation. I went from a $1000 refund to owing over $600. It took you until 3/24 to notify me of this change as well. The $30 filing fee reimbursement is a nice gesture, but not enough considering I now have to adjust for covering a large portion of money I wasn't planning on paying - since I trusted your software and planned accordingly

Overall, I am really happy with how Turbo Tax helps me run through the process. I did have a few issues when the program reviewed any possible issues at the end. It took quite some time to figure out why there were issues and how to go back in to fix them. It would have been helpful if the program would have guided me back to the specific sections and showed how to proceed or why there were issues.

Been using Turbo Tax for 30 years - this year was very glitchy (i.e. sending me to Canadian retirement when I clicked on Social Security). The boxes to select 1099DIV or 1099INT are cumbersome. Pretty, but not fluid. I am actually not sure I will buy it again next year. The red boxes & exclamation points are a bit alarming when I've not had the opportunity to make an entry. They can wait until I miss something. Take it back to simple graphics.

Technical Support was fantastic. Very personable, competent, patient!! Please continue to offer a physical disk version of TurboTax each year to enable loading and viewing/using the software long after Intuit has stopped supporting older versions. It seems that Intuit is making it more difficult each year to obtain a physical disk copy of the Turbo Tax software.

You make filing split tax returns difficult to accomplish. When you owe nothing in state tax return and you want to file fed by e-file and state by e-mail your program is hard to get accomplished. I had to go through the whole filing process to get my state e-filed and forced to pay the $25.

TurboTax has taken what used to be a simple, intuitive interface and turned it into something clunky! It feels like it's designed more to push paid live help than to improve file efficiently. I've used TurboTax for more than 30 years, and the 2026 version is, frankly, a disgrace!