It is become increasingly non-user friendly. For instance, I needed to see the year over year comparison. It is no where to be found. When I did a search that did not prove successful. Now, there is glitch E-filing and I have no idea why. Even a glitch typing this review where words are appearing and disappearing. Sigh

This year's release went much more gooey in entering some of the data. It doesn't include a cross-check to the forms we have, which are pretty prescript in the fields (1099 forms in particular). The gooey interface questions are way too subjective.

The interface was execrable. I've been using TurboTax for almost three decades. Until this year, the software has been straightforward and easy to use with no issues. This year, I encountered multiple instances where TurboTax led me into software "roach motels" -- situations where I couldn't continue unless I entered a dummy value (after laboriously checking elsewhere to determine that the value didn't actually affect any calculations or the validity of my return). The final insult was the $40 processing fee related to refunds--I finally figured out (again by going to other sources) that it wasn't going to be applicable in my case, but would never have guessed it from the way the charge was described in the TT software. I'm guessing that you used an AI application to design things this year and didn't do sufficient human testing to verify usability. I plan to investigate other tax software next year. You need to fire someone.

This year had trouble with inputs of energy efficiency improvements claim credit. Turbo tax couldn't efile the taxes due to an error Had to delete the entry in order to efile loosing $600 credits. Also on the State efile (Alabama) I was keep getting an error on non resident form (I've been filing the same way every year). Tried multiple times until finally got through. Not sure will use turbotax next year for 2026 taxes

I keep getting this message. Have updated t-tax (and windows) multiple times. What are my options? " TurboTax Premier 2025 FAILED_VALIDATION. There is an update available for your version of TurboTax. Before you can file electronically, you'll need to get this update. To do this, go to the Online menu and select Check for Updates. OK"

I've been using Turbo Tax for years. Ths was the first time that I encountered many, many problems. I ended up holding for up top 30 minutes on 5 different occasions in order to complete my income tax returns this year. I think that next year, I'll be looking for another product to help with taxes.

I was required to file two different returns. When was imputing the tax info online and had completed the Federal portion of the second return and was just finishing the second State return when TurboTax decided to save my return automatically when I was not ready. That automatic "save" captured two state returns in one Federal return. I had difficulty in removing the second State return. I had to completely eliminate both Federal and State input on both of the second return and start a completely new return manually entering all of the data for the second return on the Desktop Turbo Tax avoiding any input on Online.

I have been using Turbo Tax for several years and I am pretty happy with it. I like the features which allows one to scan W-2's and quickly import all information into the return. I also like the feature that allows me to import all my tax documents from my brokerage firms, simplifying the filing process. This year I purchase the live tax advice and I am pretty ha[ppy with it. Once I requested advice while preparing my return, I got a phone call in a fairly reasonable amount of time. Overall, pretty satisfied would Turbo Tax and would recommend it to others.

I use it every year. If anything, the simplicity me question the accuracy, but each time I go back to review specific items it is always correct. It is also comforting to know I can get professional advice and audit protection if peace of mind is a priority.

Basically good, but a few items need fixing. When exploring on my own, after finishing each section, top of page is initiated. This is confusing because one looses focus All medical amount lines will not accept an entry. Must use form itself. Foreign Tax can use Schedule A or Form 1116. A good way to choose is needed without going to the form itself.to enter. Under Deductions and Refund Amount from previous year applied to present year, should have been entered automatically when transfer was made from previous year at the start.