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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.8K ratings15.8K reviews
  1. 5 stars46% (7,251)
  2. 4 stars24% (3,755)
  3. 3 stars16% (2,467)
  4. 2 stars7% (1,129)
  5. 1 star8% (1,252)

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Showing 531-540 of 15,854 reviews
Apr 13, 2026
Reviewer name: Unhappy Thirty Year user
1 out of 5 stars
1 out of 5 stars review

Horrible

I have used TurboTax for more than 30 year. I will. not be using it again. It is very user unfriendly. The changes which may have been intended to be helpful were horrible. This is the only computer interface for any purpose that does not allow larger print.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 9, 2026
Reviewer name: Some guy doing his taxes
4 out of 5 stars
4 out of 5 stars review

Good, but they charge for state e-Filing

Software does an excellent job of walking you through the complicated tax code to zero in on what applies to your situation. Would give it a perfect score if it would draw last year's AGI into the return (had to look it up on the old file), and ESPECIALLY if they wouldn't charge e-file for the State! The state doesn't charge to e-file! Why should TurboTax? They shouldn't.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re thrilled you had a great experience, though we hear you on the cost. We aim to provide a level of accuracy and ease that makes the online tax filing investment worth it, and we appreciate you choosing us despite the price.

Apr 5, 2026
Reviewer name: why bother toooo
3 out of 5 stars
3 out of 5 stars review

Poor Help and Auto fill

in app help/search SUCKs - easier to google it - help should take you right to entry and not make you try to figure out how TT wants the question worded. Many items that require a what did you do or pay in previous year do not automatically populate wasting your time to find it and hope you got the right info.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 19, 2026
Reviewer name: cesq47
4 out of 5 stars
4 out of 5 stars review

TurboTax does the job - has a couple of quirks

Two small issues: 1. Instructions for Form 8949 are obtuse. All I needed to include was the 1099-B detail page for trans with non-reported cost basis. 2. After deductions & credits, review page ERRONEOUSLY shows vehicle registration fees added to PRIOR year standard deduction.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for trusting TurboTax this year. We’re already looking into feedback like yours to ensure our service stays as helpful and intuitive as you need it to be.

Feb 20, 2026
Reviewer name: 81mac
2 out of 5 stars
2 out of 5 stars review

Unexpected problems

I have been unable to print out estimated tax forms that do not say DO NOT FILE. I was also disappointed that I had to mail in my Colorado taxes because of my husbands death. Turbotax should have let me file them and let me upload the forms needed to the necessary web site. This is the first year that I have had problems with Turbotax.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 17, 2026
Reviewer name: RodSep
4 out of 5 stars
4 out of 5 stars review

Printing Options reduced.

This year's Turbo Tax is a little tougher to use. I can't find how to print "Only" forms used for filing. I need a pdf that does not include worksheets. This file is useful when companies ask for your Federal Tax report. A form with all these worksheets means it must be edited to remove those worksheets via a 3rd party pdf application. Turbo Tax used to allow a Filing forms only option when printing, that is not there anymore or it is not easy to find.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 6, 2026
Reviewer name: Ichosenottohaveanickname
2 out of 5 stars
2 out of 5 stars review

Premier

I'm filing a joint return. Why is the s/w asking if my wife filed a return? Why did I have to enter my DL and my wife's DL twice?! For some reason my 2024 tax return was not saved, probably my fault, but when I tried to download my 2024 return from TurboTax, I got a file I could not open: jcdooling_TaxReturnFromTTO. Had to then go to the IRS for my 2024 AGI. Too much time wasted!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 25, 2026
Reviewer name: Oldman Eddie
4 out of 5 stars
4 out of 5 stars review

Turbo Tax is pretty good.

Problem with your Print Center area, it kept giving me the STATE DOCUMENTS page instead of the normal computer PRINT page. Definite GLITCH in the software. I worked around it as it did not start doing that until after I had input all my data and had my tax result.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 14, 2026
Reviewer name: BryanHops
2 out of 5 stars
2 out of 5 stars review

this year has been ROUGH!

Typically, I'd give Turbo Tax 4 or 5 stars. I've used it for over 10 years. This has been by far the worst experience I've had. I was prompted to upgrade to Premier many times and after not being able to figure out how to add in investment information, I caved, bought Premier, and called the help line. The people I interacted with were great, but not a single solution was easy. I'm still not done and am having to file an extension because of what appears to be a system bug. Just now in submitting another return for a family member, the program has crashed twice.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 9, 2026
Reviewer name: Keith_Y
1 out of 5 stars
1 out of 5 stars review

Bugs, bugs, bugs

Contributions to a Roth IRA (post tax) account do not affect taxes as long as AGI is below the contribution limit. When this information is added into TurboTax, then the tax increases. As I mentioned last year, when you print your tax return using the PDF option, the password protection does not work. I can still open the file without a password prompt.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401