I like accuracy. It is compatible with my desktop version. I like the features where I can go back double check if there is any errors. The program links with the my financial institute and gets the forms if I have missed any. I did not have to us h support services at all.

The product was noticeable worse this year than in previous years, with basic flaws and incapacities. For example, in step-by-step mode it was impossible to add supporting details. There were certain line items that appeared, and no way to find where they came from, or links to instructions to understand what was happening. The program is still good, but the rate of degradation is alarming. Apparently you don't even want to take the review, just keep cycling back to this lousy AI-infested interface, that is incompatible with my typing and keeps introducing typos. I'll just add some words support maybe so you'll accept it, shall I?

I have used Turbo Tax for many years. It is more difficult to go back and forth from forms to input than before. Also helpful IRS instructions or references used to be tabbed. This is the first time I had to file an amended return. I missed entering the QCD on my IRA 1099-R entry. I'm sure it was made more obvious on input forms in the past.

The desktop software was easy to use, once I was able to find the correct website to download it from. Intuit's website does not make it easy to find, and was constantly pushing me to repurchase it. Something seems buggy with the interface in the income section, where it had me going through the same sections for no apparent reason. I like and trust TurboTax, but Intuit can work on providing better support without trying to push you to a consultant and pay $60 to figure out how to navigate your own software.

Turbo Tax used to relatively straight forward and direct. Now it seems like every year you are asking/requiring information that is not necessary to do taxes. I don't know who you are gathering information for, the government or to sell to advertisers, but I really object. I am paying you for access to your software. You need to stick to only information needed to calculate taxes.

The elimination of It's Deductible required me to spend 4 evenings manually entering in all of my charitable donations. At this point, Turbo Tax is just like all the others. Thousands complained and Intuit didn't listen. Obviously the people making the decision do not use the product, or they would have realized the value of keeping it.

I use TurboTax as I have for decades. The BIG complaint is the cost. I am retired and on a fixed income and find it very annoying to find out that there is a $25 charge to file my state tax forms. This is after PAYING for the program. So so so very expensive and not transparent.

Turbo tax used to really great and easy to worth with, even though some things can be confusing. but it has many issues. this year for example was the worst for clothing donations. What happened to the table chart to just enter how many of what you are donating. We donate a ton of clothing each year. It comes from 80 year olds that never got rid of anything. boxes of kids clothes in the attic and so on. So if we donated a box of kids clothes we could enter the date then check off how many pants, sweaters, tshirts, shorts, dresses and it used to lump it all and calculate everything. Now we have to look up the cost ourselves and enter each item seperately. It makes me wonder if you want us donating at all. Not a good change at all. Bring back the table. Also importing 1099 and stock reports. I had duplicate entries for everything. I had to g back and delete entries. and what was imported was wrong. I had 30 errors to fix at the end, all because of duplicate entries and the imports had the wrong address and Tin which messed everything up an wasn't asking the questions that I would have solved the error messages if they were imported correctly to begin with. I have to walk through turbo tax a second and third time just to make sure things were correctly imported.

We've used Turbo Tax for years with no considerable problem and infrequent need for support calls. This year was different, troubling, and time consuming with hours of calls and no solution provided by support. The software would not allow e-filing because it kept asking to correct "errors" on simplified method for a 1099-R where there was no reason for simplified method as the 1099 provided the taxable amount. Somehow the software developed a glitch. But finally allowed filing this morning and other aspects okay.

I have been using TurboTax for 30 years and have always found it very accurate and helpful. I very much like the options to step through every topic, those have helped me find additional entries that I would haveentries that I would have missedentries that I would have missed onentries that I would have missed on my ownentries that I would have missed on my own. However, this year I had the State version and found that it is much more difficult to use. If I had to go back to the Federal section to check something when I returned to the State section, I had to start all over again to step through the questions and click buttons to answer yes or no just to get back to where I had left off. It would be very helpful if the State section had different tabs like tthe Federal "Wages & Income" or "Deductions & Credits" etc.