Straightforward to go through. Intuitive and eas to use. Seems accurate (though, how would I really know?). Would be nice if the new senior deductions were shown explicitly, to see if I qualified for the max amount or if I'm in the phase-out range.

Very disappointing. Royalty portion of software (in the income portion of TurboTax) needs to be separated from rental section. Had extreme difficulty (> 4 hours' work) getting data from mineral property Schedule K-1 to report correctly on Schedule E. Online help function was completely unhelpful. Could have fixed problem easily by going to the Schedule E form itself and making correction, but unable to edit anything there. Also, a "calculate" key that could be pressed at any time would be most helpful to observe the impacts of changes.

Turbotax is a great program for doing your taxes. Installation was a hassle! I mean what the heck is a Login Keychain Password?! once I figured that out, I got it started. Also, after the files are installed you need to swipe their icon into the applications. Then you need to go into applications and click on it there. Just a few hiccups on installation but everything after that was easy. This is typical of computer people. They always make it harder for normal people to use the software.

I've been using TurboTax for decades. A couple of things * Form 1116 handling. There should be better help for this in the app. In particular, and explanation of "Various" and "RIC". Once you decide I need to work with foreign investments, you should brief me on what to do with Form 1116. It's a bit of a black hole now. It's the reason why I shell out for the "Premium" version * On-line submission failures You keep telling me that the problem is with my AGI number from last year (even though you filled it in, and even though it's the same number for both of us (but you say only one is wrong). I've mailed in the return, but in retrospect, I'm pretty sure it's the PIN. You should guide me to getting new pins. * This form (in particular, this field on this form) You seem to be continually parsing the contents of this field to update "AI-Generated Review Topics". When you decide to update the "Topics", focus leaves this form momentarily and you occasionally miss what I'm typing (or worse - moves focus to the end of the field as I type). It is *very* frustrating. Did you not test this feature?

I've used TT for years and I love it. Never had a problem with my filed returns. This year it seemed that I had to do a little more work to complete my return. I would prefer that TT bring forward all my info from the previous year and let me edit anything that has changed. Also it would be great if last years data was presented beside this years data entry fields so that it would be easy to check my entries for reasonability while I'm entering them.

program has become less user friendly and less stable over the years. The main focus appeas now be on in app upselling and coercing people to go online with a subscription model. Strongly recommend people evaluate alternatives. Hidden Ai commponents are making the product worse while increasing the ecological damage caused...

From installation crashing bugs to help pages with abundant dead links, it's clear this company is relying too much on AI with almost no quality control. I'll be taking my business elsewhere next year. This has been one of the most painful tax filing experiences ever, all due to the new turbotax experience.

I believe this is the 5th year I have used Turbo Tax and I have never spent as much time as checking your prompt to review the item and back and forth until either I got it or your support staff helped (by the way they were very good). I found it quite cumbersome this year since I have spent hours and hours. In any eveynt I finally got it.

I have used TurboTax for over 20 years and I find doing taxes to be efficient with this application. I also file thru TurboTax and get my refunds faster than most. I like that it handles my investments and rental property tax situations clearly and accurately.

Program is no longer intuitive to use. Several issues again this year. Your daily program updates give me zero confidence in Turbo Tax being well designed tax prep software. I like to download the software rather than use the online version so I see the daily updates. For this same reason I feel the same about the online and assisted offers you have.