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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.8K ratings15.8K reviews
  1. 5 stars46% (7,251)
  2. 4 stars24% (3,755)
  3. 3 stars16% (2,467)
  4. 2 stars7% (1,129)
  5. 1 star8% (1,252)

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Showing 481-490 of 15,854 reviews
Mar 21, 2026
Reviewer name: Lindy12345
5 out of 5 stars
5 out of 5 stars review

TurboTax is excellent!

Excellent Product. This year I had more difficulty with some of the questions. I am thankful I had two Tax Experts help me: Steven on 3/1 and Timothy on 3/20 were wonderful! I filed with complete confidence in the accuracy! Very grateful for ability to import from investment companies. Very grateful that my 2024 information was used to make 2025 easier.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

It’s great to hear our tax experts could provide the clarity you needed. We take pride in matching you with pros who make the filing process feel manageable and secure.

Feb 24, 2026
Reviewer name: ooom
1 out of 5 stars
1 out of 5 stars review

Turbbox is not a good software

1. Too much updates required. Everytime I start Turbox, it ask for update. 2. Collect too much infomation that are not needed. 3. Credit card payment form did not fit my screen. The buttons are out of my screen. I send this info last year and it did not change. I can not use credit card payment since the buttons are out of screen.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 5, 2026
Reviewer name: Johnjjhsd
5 out of 5 stars
5 out of 5 stars review

Why the boycotting by Vanguard

TurboTax is terrific and I continue to recruit my friends to use it. HOWEVER, you have to get the problem fixed for why all of the 1099 Int and 1099DIV and 1099 R info wouldn't link over from Vanguard, Wells Fargo and Charles Schwab such that I had to manually enter all of the data which was really hard especially on the 1099 DIV and 1099 R stuff. Please get this issue fixed for next year

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Apr 11, 2026
Reviewer name: A9191
2 out of 5 stars
2 out of 5 stars review

Not great

Not great with their software. When you give back buton then i see that they have not displayed or clculated 1099-INT. Even though individually in one category they have displayed but did not use it for tax calcualtions. This software does not save work in between and only save at the last. Also no help/support link in the downloaded software.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 9, 2026
Reviewer name: Elizabeth26855
3 out of 5 stars
3 out of 5 stars review

TurboTax gets the job done but can be frustrating

There was a glitch in transferring info from last year's return that was frustrating and ultimately overcome by quitting and restarting so seems like it could've been fixed. There was also a glitch in transferring data from my financial institution. There were changes in tax law from last year that affected me but no explanation from TurboTax about that change; it would've been helpful if the software told me about the change.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 7, 2026
Reviewer name: DD1234566789
2 out of 5 stars
2 out of 5 stars review

TURBOTAX REVIEW

Very frustrated with changes this year. Offline experience was awful - icons for editing were hidden, so initially I didn't think I could edit anything after making a mistake. I started the return over again 3 times, got frustrated and downloaded other software - you will be happy to know that despite the bad interface with Turbotax, it was still better than theirs. Editing changes in Turbotax was very hard, even after I found the hidden icons that allowed me to change the items that said "Needs Review", but didn't allow pressing the "Needs Review" button. I don't like the new formatting for entering 1099s, where there are big squares and you need to mouse around to start. Why can't we just go back to the spreadsheet/table format, where you ask for 1099 and just enter everything all at once, rather than the back and forth required now. Also, I hate constantly saying that I don't want to import information - where is the box that says 'Don't ask anymore'? Charitable deduction entry is extremely harder than it was last year. The ability to sort the charitable organizations by name disappeared, so I had to scan down the entire list from last year to find each charity to enter my donation. Entering the Goodwill donations was a nightmare. The lookup tool to find pricing was really hard to use. Where is It's Deductible, or, if you aren't going to use that anymore, can you at least use a similar lookup, so I don't have to try to guess what wording to use to look up the price of a man's T-shirt? Clearly, I would very much like to find a different software than Turbotax, because you have ruined it. I would have given only one star if that other software wasn't worse.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 13, 2026
Reviewer name: painintheneck1
3 out of 5 stars
3 out of 5 stars review

confused

turbo tax was giving me an error for data i put into my 1099r box 18. it was telling me that the data was to long for the box yet i was putting in the information provided on the form. Turbo tax would not submit my return unless i removed the info. Now there may be a discrepancy between the 1099 they receive and the one i submitted.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 5, 2026
Reviewer name: DaveTaxpayer2025
3 out of 5 stars
3 out of 5 stars review

Needs Polish

Annoyances: * Can't paste numbers with leading or trailing spaces - the app should strip them instead of complaining that "you must enter e number" * I receive a shareholder K-1. After saying yes to have that or other forms. Premier tried to start adding a Schedule C for a small business. * Had to go through billing twice, first to add a state then to pay for e-file. This should be done together, and it should offer to fill in billing info from my home address.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 15, 2026
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Better than in previous years.

I don't like that it asks you every time you start up TurboTax if you want to use the online version or continue on the desktop. I realize there's a Do not show on this notice, but it's unclear whether that will permanently switch you to the online version, which I don't want, or remember your decision to stay on the desktop version. If it didn't have online as the default and instead, gave you the option of going to the online version, if you want to, then I'd feel more comfortable not showing the notice again.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 9, 2026
Reviewer name: Vlad1105
4 out of 5 stars
4 out of 5 stars review

Poor internal hep/support

I will NOT be able to finish the return without extensive help and constant consultations with ChatGPT. There were numbers of issues, answer/choices selections, etc. that were difficult, especially for a novice /senior user. The internal help was useless!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.