Overall I like using TurboTax and how it walks you thru income and tax categories. The only reason I didn't give 5 stars is because it kept creating an error 2 years in a row on a W-2 import of a US based company wanting a selection of which foreign country it was from. The returns couldn't process until I deleted the import and manually entered the information instead.

problem with your software is it sometimes pulls stuff out of thin air and acts strangely. example: while going through my income it suddenly came up with wanting to declare my Canadian pension income. it's never asked that before and I've used turbo tax for years. besides I've never worked or did anything in Canada. But after adjustments it gets the job done.

I really like the task top version of the Tubo tax, had been using it since 2008. Please stop telling me I should switch to the on-line version. And stop telling me I need to buy the Adviser Service. It sounds like whoever using the app are dump. I already Paid $80 for the for the app. If you really want to help, should provide AI help instead.

The product was noticeable worse this year than in previous years, with basic flaws and incapacities. For example, in step-by-step mode it was impossible to add supporting details. There were certain line items that appeared, and no way to find where they came from, or links to instructions to understand what was happening. The program is still good, but the rate of degradation is alarming. Apparently you don't even want to take the review, just keep cycling back to this lousy AI-infested interface, that is incompatible with my typing and keeps introducing typos. I'll just add some words support maybe so you'll accept it, shall I?

I was disappointed. Seems like the software was actually better in years past, or at a minimum there's been no improvement. I expected AI to make this way better but it hasn't seemed to. Gemini was more helpful with navigating the program than Turbo Tax itself was. When I can't import data I should be able to drag and drop tax forms and be done.

I love TurboTax. I've been using it almost from the beginning. I love that it can automatically enter all of my investment account information so I don't have to type it all in myself. I've found it to be very accurate and easy to navigate. I do all my family members' taxes on it. I don't like that it limits me to 5 efiled returns. I have more than 4 family members. That seems like an unreasonably low number to me.

TurboTax is terrific and I continue to recruit my friends to use it. HOWEVER, you have to get the problem fixed for why all of the 1099 Int and 1099DIV and 1099 R info wouldn't link over from Vanguard, Wells Fargo and Charles Schwab such that I had to manually enter all of the data which was really hard especially on the 1099 DIV and 1099 R stuff. Please get this issue fixed for next year

I have used TurboTax for several years to complete my personnel tax forms. I continue to use TurboTax because the software continually updates itself. Sometimes this is annoying when you are eager to start filling out your taxes, but I like the regular updates. It gives me peace of mind that i am not using outdated information to fill out my tax forms. The format has stayed consistent each year unlike Windows and other providers who feel the need to change everything they possibly can each time there is an "improvement " made which triggers updates.

Old & analog so most of the time I'm lost in cyber space! I spent much more time trying to figure out what I was supposed to do & then going back to "see" if I'd done things correctly. Definitely not "cyber idiot" friendly. I'll definitely keep using TurboTax because left to my own devices, I'd probably be in IRS prison for a very long time.

I appreciate the two modes: step-by-step and Forms. I have a big problem when TT does not allow me to incorporate more data on deductions. That is, during an early pass of entering data, TT determines that the standard deduction is better than itemizing deductions. If I have more data to add later, it does not allow me to revisit the deductions, forcing me into taking the standard deduction. I can reset the determination by deleting a form, but that should not be necessary. That feature is quite frustrating.