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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.9K ratings15.9K reviews
  1. 5 stars46% (7,274)
  2. 4 stars24% (3,772)
  3. 3 stars16% (2,476)
  4. 2 stars7% (1,136)
  5. 1 star8% (1,257)

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Showing 461-470 of 15,915 reviews
Apr 4, 2026
Reviewer name: Howard74
5 out of 5 stars
5 out of 5 stars review

Grateful forTurboTax

I have been using TurboTax for nearly 20 years to prepare my Federal and NY State tax returns.Having spent more than 20 years prior to TurboTax doing my taxes manually, I am grateful to have such a reliable, comprehensive, dependable and easy-to-use tax tool at my disposal. I must say though that I find the desktop version much more user-friendly than the on-line version.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.

Mar 9, 2026
Reviewer name: James1592
5 out of 5 stars
5 out of 5 stars review

Do your own taxes using TurboTax

I used TurboTax Premier to help me file my taxes for 2025. This software really helps to guide you through entering your tax information, and greatly helps to simplify doing your taxes. I have used this software for decades, because I know I can do my own taxes without needing any additional help.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.

Mar 24, 2026
Reviewer name: RetOR
4 out of 5 stars
4 out of 5 stars review

23 years using Turbo Tax

I've been using TurboTax since 2002. For the most part I find it easy to use, but some subjects could use more elaboration. It has never steered me wrong and I believe it has helped me get the correct rebate or payment I was entitled to receive/pay. I've used it for both my federal and state taxes. I prefer the desktop app, just not sure I am ready to do this all online as I find the desktop app more convenient.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 19, 2026
Reviewer name: xdfgxsdzfgsdzcxfv
5 out of 5 stars
5 out of 5 stars review

Praise and request to fix product.

I like how the product pre-populates values when it is able, but there are a couple of values you know from my previous state return, but you force me to dig out the paperwork to find it. Since you read my file from the previous year, there is no reason you should force me to do this. One other small thing that bothers me. I live in NH and work in MA. I don't have to file NH taxes, but need to file MA taxes. When I am filling out the MA tax questions, why does the top banner keep changing back to the amount of money owe/return for NH. It should stay in MA since that is the return I am editing.!!! One last thing. This edit box cannot keep up with my typing and removes characters I have already typed, so I have to constant hit backspace and edit my typing. Get rid of that stupid AI review topic thing. BTW: I don't type fast.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 14, 2026
Reviewer name: QXZSJC
2 out of 5 stars
2 out of 5 stars review

Turbo Tax needs to do better

I was hoping for a clear, thorough walk through with lots of hand-holding to guide me through the process. I bought the Desktop Premier version thinking I would get ample built-in support for the murky areas. I didn't get it. I mostly felt that TT designed the product to encourage you to pay even more for their human help services.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 31, 2026
Reviewer name: louisthe1
2 out of 5 stars
2 out of 5 stars review

Turbo Tax needs work.

I actually had to buy a new laptop to run the program on Windows 11. Would have been helpful to have Treasury Direct as a download option. Downloading process seemed much more involved than last year ... and was not happy about having to log into Turbo Tax to do it, or even to run the help screen. The so called AI was not always helpful.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 20, 2026
Reviewer name: 81mac
2 out of 5 stars
2 out of 5 stars review

Unexpected problems

I have been unable to print out estimated tax forms that do not say DO NOT FILE. I was also disappointed that I had to mail in my Colorado taxes because of my husbands death. Turbotax should have let me file them and let me upload the forms needed to the necessary web site. This is the first year that I have had problems with Turbotax.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 7, 2026
Reviewer name: strlgag2025
4 out of 5 stars
4 out of 5 stars review

Errors on State Return w/Deductions

There were 2 glaring errors on the Idaho State Form 40 - Line 16 did not reflect the correct Standard Deduction amount. Line 18 did not reflect any amount, and should have included the deduction for qualified overtime and the $6000 Senior credit from the OBBBA

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Mar 23, 2026
Reviewer name: BL20260323
5 out of 5 stars
5 out of 5 stars review

TurboTax is great but need improvement on IRA

Having used TurboTax for many years, but only this year I have some issues with it. I have a special issue to input with Return of Excess Roth IRA into a brokerage account, rather than Recharacterization of the excess Roth IRA contribution。 Have to manually create substitute 1099-R while waiting for my official one next January。

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 24, 2026
Reviewer name: Mike 2025 Filing errors
2 out of 5 stars
2 out of 5 stars review

Turbo Tax Filing Errors

my 2024 Turbo Tax data did NOT transfer to 2025 Turbo Tax as an input in many areas, so no comparison was able to be done. During Electronic filing of 2025 Federal and Ca State, the 2024 AGI was INCORRECT, and both Federal and State were rejected. 2024 AGI has been manually corrected and submitted to IRS for 2nd round of filing. I have lost some confidence that my 2025 return is correct after experiencing multiple errors.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401