Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.9K ratings15.9K reviews
  1. 5 stars46% (7,274)
  2. 4 stars24% (3,772)
  3. 3 stars16% (2,476)
  4. 2 stars7% (1,136)
  5. 1 star8% (1,257)

Member photos

Sort by |
Showing 451-460 of 15,915 reviews
May 7, 2026
Reviewer name: Intl Org employees beware
3 out of 5 stars
3 out of 5 stars review

Did not catch a simple error

Disappointed this year as it did not pick up on the fact that I missed a check box under wages re: international organizations even though I entered estimated tax payments. Even when someone else discovered that I did not have a schedule SE or Schedule 1, TurboTax was still confused why I was doing an Amended return. It was provided a confusing answer as to whether I needed to print and mail the amended return or could e-file it.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 5, 2026
Reviewer name: SandDF
3 out of 5 stars
3 out of 5 stars review

My return was rejected

When I got ready to eFile my federal return, TurboTax filled in a pin for me and my wife. The one for me was incorrect.. As a result my return was rejected. TurboTax should have walked me through the process of locating the correct pin before eFiling the return. I needed to log into my IRS account and find my new Identity Protection Pin. It did the same thing to me last year. I figured they fixed that but they did not. Other than that the process was pretty smooth. Improved somewhat.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 17, 2026
Reviewer name: winner222
1 out of 5 stars
1 out of 5 stars review

Very dated UI, struggles with any complexity

Very low confidence that TurboTax is filling out the forms correctly. It doesn't handle things like multiple 1099-DIVs correctly, and every year I'm having to manually correct more of the entries. There's only minimal guidance / advice / analysis. Increasingly, it feels like it would be safer and just fast to fill out the raw IRS forms myself. Very dated UI.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 24, 2026
Reviewer name: Woodworker357
4 out of 5 stars
4 out of 5 stars review

TurboTax - Good, but needs state for no more $

I have been using TurboTax for a very long time. I think it does a good job of transferring last year's tax information which saves time. However, given that I already pay a large sum of money for the use TurboTax, I strongly feel that electronic filing for the state taxes should already be included. I could understand if the system limited the use of the electronic filing to one use, but electronic filing would be made so much simpler if the cost of e-File for states would be a major advantage over any other method.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Mar 9, 2026
Reviewer name: Richard12260
5 out of 5 stars
5 out of 5 stars review

TurboTax is very helpful!

I have used the Turbo Tax software for many years. It helps me to complete an accurate return. I like how the software walks me through the process, going through each topic. Also references items that are uncommon but possible. I also like how I can save a pdf version for future reference, saves me on storing tax returns for the seven years.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Feb 26, 2026
Reviewer name: PAuser26
3 out of 5 stars
3 out of 5 stars review

TurboTax is not as good as it once was

I've used TurboTax for over 25 years. The current search is useless with respect to functionality compared to what it once was. The AI can't interpret questions correctly; and it no longer goes directly to sheets that I request. In order to accurately carry out an estimate of next year's quarterly tax, I finally had to override entries in the "forms" view to get correct output.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 28, 2026
Reviewer name: Missingashok
2 out of 5 stars
2 out of 5 stars review

Avoid purchasing it .

I have been using this software for many years. each year it becomes more painful to navigate if I want to go back to something I might have missed. I do not know who sits there and approves the changes to the software each year. Does the company ask the users of people sit in offices and dream up of changes with no regard to their impact on users?

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 20, 2026
Reviewer name: rhg1221
2 out of 5 stars
2 out of 5 stars review

Turbo Tax wrong on New Mexico State taxes

There is an error in your New Mexico State tax software. New Mexico changed their law effective January 1, 2025 that no longer allows a deduction of 40% of capital gains. Your software is still giving that deduction. It is causing a huge disparity. The 40 % deduction is only allowed for capital gains related to the sale of a New Mexico business. I'd suggest that you fix it quickly. I will have to use another service or file directly myself with the state. Unfortunate.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
May 11, 2026
Reviewer name: sam_xx
1 out of 5 stars
1 out of 5 stars review

2025 Turbo Tax CA Tax Return Filing Issue

It's so fustrating using 2025 Turbo Tax Desktop version. This whole day from 11am to now 6:!3, i am trying all differnet ways to file my 2025 tax return. It won't get past filing stage. I tried repeatedly updating the app; uninstalled the app; clearing cache etc. Everything you can think of. So I finally tried filing the federal return first. After IRS accepted my fed tax return, I prceeded with my CA tax return filing but now I cannot file. It said CA doesn't accept an efiled return. And then I continue the process anyway...I went thru the review process thru the step of printing/saving return...after that, it took me to the Rating tab. Why??

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 14, 2026
Reviewer name: BigCAT2112
2 out of 5 stars
2 out of 5 stars review

TurboTax: Party Like its 1998

Sure feels more like 1998 when I use this software anymore. TurboTax has been doing it for so long, you would think it would be a more elegant exprerience in 2026. Yet the price is definitely 2026. In many ways it has gone backwards. You can tell different development teams worked on different parts of the software...it doesn't have the same look and feel throughout. And no...I won't use the online version. If I wanted to do online returns, I'd use TaxAct.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401