I have been using TurboTax since 2001 and it gets better each year. I have yet to run into a tax situation that TurboTax was not ready to handle. I love being able to switch back and forth between "Forms" and "Easy Step" which guides me through a comprehensive tax prep interview if desired. I also love the help and explanation info for each form, as well as the online Q and A. The fact that it integrates Federal and State tax forms is amazing. It runs quickly and flawlessly on my Mac.

Pretty nice software though sometimes info carried over from prior years doesn't fit right in. As in a 1099 Int form, if TurboTax can't link to the company to download the form you need to manually enter the info. Even if you entered that 1099 Int form from that company in prior years it is still a manual entry.

I have used TurboTax for many years. I had a break for tax years 2021-2022, then resumed with 2023. It has always been seamless and easy. This year it was a bear. While filing my taxes, yesterday, there was a screen asking for my state name that had no exit. When I finally go out of there (eventually a cancel button appeared), I could not find the tax forms I was trying to file. After an hour of frantic searching, worried that I would have do my taxes all over again, I stumbled on them. I prepared my 2025 taxes on my Mac desktop. When I go onto TT online, it says I didn't file my 2023 or 2024 taxes. So there's no linkage with prior years, which is one of the big reasons I use TurboTax. I tried getting the desktop return moved online, but TT starts my return all over again. Meanwhile, my billing history confirms that I bought TT in 2024, 2024 and 2025. I wlll be calling tech support soon to try and get all this straightened out when I feel like I want spend the time doing that. Ugh. Thinking I had more than one account, I changed the log-in several times. Even when I eventually find the 2023, 2024, and 2025 tax forms in my Mac, I'm unable to import them to the online TT. It starts my taxes at the beginning. I don't why it's so difficult to find my tax forms on the Mac. Usually, everything is easy to find. I'm still unhappy that.you discontinued ItsDeductible last year with no equivalent app available anywhere at that time. Now there's something with a similar name, but I didn't use it, as I did all my in-kind donations before you pulled it. I LOVE that I can import all the financial data from my 1099-Rs directly from the financial institution.

I like TurboTax and have used it for years, since at least 2012. I do not like trying to make me e-file. My state taxes do not require it and Turbo Tax makes it hard for me to mail the State Taxes. I see no reason to pay extra to have my state taxes electronically filed.

I was deeply disappointed that TurboTax would only run on Windows 11. My computer could not be upgraded so I spent $1000 to buy a laptop. I did not like the changes. I was confused at how to download my information from the Merrill Lynch site. The program kept asking me if I wanted to download from QuickBooks or some other file. I finally stumbled on the correct way to get to the site. I think there should be a number to call if you're having trouble navigating the software. (Is there?) I was disappointed that when I could not figure out how to subtract my before-tax charitable contributions from my RMD, my only option was to submit that question and have another user answer. In summary, I can figure out how to calculate my taxes, but I always have some frustrations using the software. I don't need a tax expert, but sometimes I would really like to talk to someone who understands the software. I did manage to get through it.

I have used Turbotax for 10+ years, I'm done with them. Still seeing same error issues that I called Turbotax help desk for last year. YouTube was more helpful for me who runs a STR, I had use forms to get to use features that should have been available to.

I mistakenly entered the exact same 1099 form from my financial company twice and Turbotax Premier added it in both times,costing me an additionalm $528 on my Fed. tax and additional $179 0n my state tax. I already filed both Fed and State and already received refund from state which did not catch error. I am very disappinted and shocked that Turbotax did not flag this duplicate form 1099. Now I have to file an amended return on both Fed and State. I'm not paying for more support from Turbotax to fix a problem it should have caught before I filed.

Pay for the product and get bombarded with ads for more product, then you still make me go back to prior years to fill in data when you should be able to either pull it or at least link me directly to prior year forms. What is the point buying this software. Even adding a "required" nickname on this survey feels like a scam, not optional and has to be 4+ char, why? Just a hassle.

I had to restart a new turbo tax file because the prompts were confusing. I had imported my 1099-DIV, 1099-B from Fidelity Investments. But one question was let's see how your 1099-xxx are. It went to a screen to import when I had already imported. So, because of this I imported again and now I had twice things and more than tripled my taxes to pay. The other choose was to skip the import or put in the name of the institution and import. It was like it lost my imports. When it say's let check your 1099-xxx. I think if you had imported that it should go to the page you get if you choose skip import. Another thing I found is my import worked but it still had one from my 2024 taxes. It had zero dollars but it was the same thing I already downloaded. Why was the old one from 2024 kept when I imported new 1099-xxx.

I am very disappointed that you did not have ItsDeductible for the charity deductions. What was in its place was a real pain to use. Also received an erroneous message on the payment screen for $45 for premium service so I had to call Turbo Tax and then wait a long time before being helped. The support person was excellent.