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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.9K ratings15.9K reviews
  1. 5 stars46% (7,274)
  2. 4 stars24% (3,772)
  3. 3 stars16% (2,476)
  4. 2 stars7% (1,136)
  5. 1 star8% (1,257)

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Showing 431-440 of 15,915 reviews
Mar 12, 2026
Reviewer name: TaxpayerOfOhio
4 out of 5 stars
4 out of 5 stars review

Lost Ease of Creating Worksheets

I opted to use the Premier version of TurboTax this year because I knew I had AMT issues to be addressed. In previous years I used the Deluxe version and liked that tool. What seemed to be missing in the Premier version was a means to readily right-click on entry blocks looking for a value and being able to quickly create a worksheet. These worksheets are valuable to me because they capture details of the values I am applying to my filing records. Moving to the Forms entry to provide details is not convenient.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Apr 8, 2026
Reviewer name: SBK1
5 out of 5 stars
5 out of 5 stars review

GREAT, but let's talk about Search versus AI Asst.

I mentioned this already in another review, but I don't think that I like that the Search button now starts the "AI Chat Box Assistant". I want the choice between a true Search field and an AI chat box. The old Search field brought up instantly any forms, worksheets, instructions to which I needed to refer. The AI chat box takes too long to load and seems to bring back to broad a series of topics. I prefer the straight up, type the form number and the search box takes me straight to the link. I like the AI chat box option, but it needs to be called that nominally, not the new "Search" button. Go back to what the Search button use to do, but add a separate AI Assistant button.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 20, 2026
Reviewer name: Yam2
4 out of 5 stars
4 out of 5 stars review

Timing of Pop Up questions

I've been a Turbo Tax Premier user for many years. I like Turbo Tax Premier but it makes absolutely no sense to me why Turbo Tax has to pop up a menu asking for my opinion right in the middle of filing. I have no idea why anyone thinks that is a good idea. Let me finish filing my return and then ask for my opinion.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 4, 2026
Reviewer name: Saint John
2 out of 5 stars
2 out of 5 stars review

Problematic Experience

Extreme difficulty in communicating with OUS Turbo Tax agents; speech speed, accents, transmission interference. Incorrect information; told my computer desktop software version not compatible with TT and I needed to buy download version. TT declined to refund me for me for desktop version stating beyond 60 day guarantee. Agent had me download TT and had difficulty with it and I reinstalled desktop and with difficulty it worked! Spent hours with TT ous agents troubleshooting TT software issues; at one point TT agent told me to contact IRS for assistance with resolving TT issues! Really? Another agent told me to consider filing an extension and pay estimated taxes to avoid penalties, monitor TT for updates to correct issues, amend my forms accordingly to correct errors. Really? That's what I expect from TT. All in all, it was very time consuming and difficult to use 2025 TT. After years of using TT, I will consider alternatives for 2027.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 26, 2026
Reviewer name: Onemale70
4 out of 5 stars
4 out of 5 stars review

Love doing my taxes with Turbo Tax

I have been using Turbo Tax for about 20 years, and I will say that it is very easy to use. If you do not understand something, there's a helpful topic list, and help center to assist you. I only gave it 4 stars because sometimes you have to go to the form and override the information and input it in yourself. Other than that, save yourself some time and money by doing it yourself. You might just learn a few things about taxes that your tax preparer never mentions.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.

Apr 8, 2026
Reviewer name: RGJ47
4 out of 5 stars
4 out of 5 stars review

Data input issue: Box 16a of CSA-1099-R

The process went well until I was ready to file and hit a snag that should have been fixed by now. I have a 1099-R from the OPM. When going through the review, I'm told I have to enter the State Distribution (box 16a) in Turbotax. The CSA-1099-R from OPM does not have a box 16a. Here's link to the solution: https://ttlc.intuit.com/community/retirement/discussion/i-have-a-1099-r-from-the-opm-when-going-through-the-review-i-m-told-i-have-to-enter-the-state/00/3542212

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 25, 2026
Reviewer name: buf143
3 out of 5 stars
3 out of 5 stars review

need fixed

everything went great until it keep asking about having digital assets under error review and I had no digital assets I couldn't get past that error which was a flaw in the software. I called support and they said they would get back to me in 24-48 hours they never called back so i kept trying to get my data through by deleting and rreadding the info and for some reason it all of sudden let me move on. then at the very end of hitting the send button to elec file it hit me with another issue that was easy to fix and wasn't mentioned in the review section all I can say is get it together!!!!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 14, 2026
Reviewer name: JDrummond
5 out of 5 stars
5 out of 5 stars review

This is all you ever really need!!!

Worked in a comprehensive manner without the need for additional assistance for the most part. I did get hung up on importing data from Merrill Lynch as I selected the wrong line. The agent walked me through that. There was the issue with California involving Line 76. Just had to insert IRC 1362 or something like that. Think it is a glitch but maybe harmless.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 14, 2026
Reviewer name: Untier11
3 out of 5 stars
3 out of 5 stars review

Still a lot of money for limited help.

Not focused at all for foreign based people with no W2, rental income in the USA left behind, stocks (with foreign withholding pecularities) and other very common but confusing situations. There is really no good slution for the millions fo folks abroad and it does not really get better as the years move on.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 5, 2026
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

on line turbotax is no good

i got on line version free from fidelity it was impossible to use. it froze with incorrect tax certainly my fault but i could not edit , cancel and start again or see the forms to work out what i did wrong i gave up paid for the desktop version and completed it. i reckon you owe me 80 dollars

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401