I've been using Turbo Tax for over 20 years now, but this was the first year that the program was unable to help with calculating estimated taxes by 15-Jan-26. I'm retired, and I usually put my final estimates of my taxes in before 15-Jan so I can get a rough idea of my total tax liability and make sure my final estimated tax payment is correct, but this year Turbo Tax had many sections that were not ready, including rental property, capital gains, etc.

Filing was easy. I had some apprehension that things would get complicated when I discovered that because had not included a required K-1 in my original return (received it too late). TurboTax made filing an amended return just as easy as the original. Wouldn't use anything else!

Never again. Almost twenty hours to plug in info from nine pages. That means ONE number from nine pages. Too many times, the instruction was not clear and I had to guess what was meant. You can't do an idiot check with people who work the system. They know what you mean even if it's not clear to the average person. I used to work these products, Automated Systems, so I think I have input.

Sure feels more like 1998 when I use this software anymore. TurboTax has been doing it for so long, you would think it would be a more elegant exprerience in 2026. Yet the price is definitely 2026. In many ways it has gone backwards. You can tell different development teams worked on different parts of the software...it doesn't have the same look and feel throughout. And no...I won't use the online version. If I wanted to do online returns, I'd use TaxAct.

I have used Turbo Tax for many years and this was by far the most difficult experience I have had. Not only did the online only off me one option (and more of a service than I needed) but when I purchased a license for the service at a local retail store I was bombarded with offers to upgrade and very little support to simply use the version I needed and paid for. I will be exploring other options with other tax software next year.

No matter how many ways I tried, TT would NOT load last year's information into the 2025 software. I had to re-enter everything manually, which made me very unhappy. If next year's software does not address this issue, I will no longer use TT. A primary selling point is that you CAN upload the previous year, both to save time and to facilitate comparisons.

I found using Turbo Tax this year to extremely frustrating to use. There were no instructions on how to utilize worksheets or add information. Additionally, Although they say one state return is free and included, they do not specify that you have to pay to efile it. What a disappointment! I've been using TT for years to complete my taxes and I think this is the last year I will do so.

A sad finish, got an error trying to pay the $25 for the state filing. Have been using the desktop PC version for decades but I've never had trouble getting Turbo Tax to take my money. I had to go back and file my federal electronically and will have to mail in the state as it will not let me proceed. I know everyone wants to put everything on the "cloud" these days, but I really don't want this data on anyone computer than my own.

TurboTax is getting better slowly, but it is still far behind in terms of accessibility. I hav ben usin TurboTax for over 20 years and have noted marginal improvement, which seemed to imply adaptation, but in a very methodical way; however, I have noticed that as I have gotten blind, the accessibility features do not keep up to date. I need someone who can see to help me navigate the interface sinc my screen reader does not know what to do with many of the unlabeled buttons and check boxes. I'm sure the interface looks good, but I would prefer a more stark interface that is more efficient. But, I am still using TurboTax so the interview interface and help menus are still very good. I have and would recommend TurboTax. sure

This is awful! I would have ZERO stars if the review allowed. This is the worst version of TurboTax ever. I have used TurboTax desktop for over 20 years. This version has a lot of problems. One issue with the 1099R was identified back in January, and it still isn't fixed on April 14th! I can't e-file federal or state because of this TurboTax software error. The AI bot is a sad excuse for customer service and I am not paying another $50 to talk to a human. I am canceling my TurboTax Advantage membership and using some other tax software next year.