I filed my taxes in March and owed State and Federal taxes. I requested that my payments be withdrawn on April 15, 2026. Three months later I'm checking to see why the IRS has not processed my payment and found out that my taxes had not processed through Turbo Tax as of today 6/16/2026. I pray I won't owe any additional monies for late payment b/c I can't afford giving any more money to the IRS.

I was looking for my mother-in-law's return and finally opened TurboTax to try to reconcile the lack of a return and discovered that nothing had been transmitted inspire of receiving notification that this return had been received. I always work on my tax return after doing my mother-in law's return because we are financially connected and share a residence. At no time did I or my family receive any notice of an irregularity on any form. We are all retirees from the Federal Government and thus do not pay any NY State taxes on our pensions. Why is this not covered within your software? I made two entries for $0.00 dollars and this return was completed and transmitted. This appears to be a serious oversight and I would like some sort of a response. My mother-in-law is due a federal income tax return of over $4700 and has been patiently waiting for some sort of a response.

So VERY glad you FINALLY merged the completion of the Federal and the State returns together. This time I didn't have to go back through all my documents and papers to answer the SAME questions in the State return that I'd already answered in the Federal return. I've been literally yelling at my computer for DECADES to do this. And, you finally listened. So VERY Happy!!

When I tried to efile my state tax return, at the last second Turbo Tax tried to slap on another charge. Forty dollars I think, for some kind of premium services. If I had hit send, you would've docked my checking account for this. EGREGIOUS. NO WARNING. DISGUSTING. HIDDEN CHARGE. REPUTATION KILLER.

I have used Turbo Tax for years. In 24 I went to another company because I wasn't happy with Turbo Tax, but this year nI decided to come back. After the taxes were done, I was then pleased. 3 months later I get bill in the mail for over $5000 from the IRS saying they updated my returns. Now, at the time I ran all the updates prior to finalizing and printing out my returns. In checking my 25 returns to see I I made an error it had me do an update prior to me being able to reopen my taxes an the amount owed went from approximately $2200 to Approx $7400. Now I have to pay out with late fees due to what ever error was in the program.

Its always basically trash. Nothing but disappointment, which is odd since I get money back every year. Its my money I overpay, but to get it back I have to suffer through this process with this crap software.

I had a very time consuming snag just trying to pay for a state return. I was repeatedly asked for a password. I tried my Turbo Tax pw, made a new one, and still had problems. Make it clear what is requested!

I cannot e-file with Turbo Tax because my income is not taxable on W2's. You should fix this. Now I need to file an amended return and I can't find the form because you think I didn't file. Support used to be great but not anymore. I'm using another company this year because my computer uses Windows 10. Can you fix this? Getting too expensive.

after filling up all the data for fedral, it decided to upgrade and erased all the data. Stocks related info are terrible, although the file has all the info, this dumb software wanted me to enter everything. I don't understand why I paid $85 for this junk. It deserve 0 rating

2025 was great. Unfortunately, it caused me to review my 2024 return because the tax due was not consistent with tax due on my 2024 return. My review found a bug in your 2024 app. I had 2 1099-NEC forms. The app only included income from 1 of them. This resulted in a tax due amount error of over $1300 short. What do we now?