I was looking for my mother-in-law's return and finally opened TurboTax to try to reconcile the lack of a return and discovered that nothing had been transmitted inspire of receiving notification that this return had been received. I always work on my tax return after doing my mother-in law's return because we are financially connected and share a residence. At no time did I or my family receive any notice of an irregularity on any form. We are all retirees from the Federal Government and thus do not pay any NY State taxes on our pensions. Why is this not covered within your software? I made two entries for $0.00 dollars and this return was completed and transmitted. This appears to be a serious oversight and I would like some sort of a response. My mother-in-law is due a federal income tax return of over $4700 and has been patiently waiting for some sort of a response.

I have been using Turbo Tax for many years. I hope to continue using it if the price is not going to hiking up too much. The tax return filling is super time-consuming. This year I'm one month behind my schedule. Perhaps Turbo tax will have AI agents to help speed up the process for the users.

1. Turbo tax failed to calculate the taxable SS benefits correctly. The IRS wants $5000 more. 2. TT is getting more complicated to fill out every year. 3. TT is never complete and "Ready to go" at purchase time anymore. You get updates every time you log on and you cant trust the work you have done.

I have been using Turbo Tax desktop for at least 15 years. I generally like it, except this year I don't like the startup screens that try to get me to use Turbo Tax Online, even though I have the Desktop version. I also don't like that it keeps forcing me to activate the Turbo Tax using my license code even though I am launching it the same computer that I already activated it on. I have now used 3 of 5 available activations but all on the same computer!!

1) Please add the ability to apply part of a NY State Tax Refund to the following year's estimated tax. 2) I find the summary of the Fed and State estimated tax amounts on the Summary page for Deductions and Credits very confusing. It is not obvious where the summary $ numbers are coming from. 3) And why don't you let the user enter Extension payment amounts on the same page as Estimated tax payments instead of on a different page?? They are all tax payments.

I have used Turbo Tax for many years. It is more difficult to go back and forth from forms to input than before. Also helpful IRS instructions or references used to be tabbed. This is the first time I had to file an amended return. I missed entering the QCD on my IRA 1099-R entry. I'm sure it was made more obvious on input forms in the past.

I feel Turbo Tax provides minimal support for the NY State package. I had a distribution from an inherited IRA for the first time, and the support and questions provided were quite minimal and confusing. I'm good with forms and was able to eventually figure it out, but I feel TT could do a much better job.

Disappointed this year as it did not pick up on the fact that I missed a check box under wages re: international organizations even though I entered estimated tax payments. Even when someone else discovered that I did not have a schedule SE or Schedule 1, TurboTax was still confused why I was doing an Amended return. It was provided a confusing answer as to whether I needed to print and mail the amended return or could e-file it.

Your software made us submit our VA state late. We thought we submitted the state along with the Federal. It provided no "warnings" that the state was not submitted. 7 weeks later we submitted because we checked the state for submittal and they had no record

I filed my taxes in March and owed State and Federal taxes. I requested that my payments be withdrawn on April 15, 2026. Three months later I'm checking to see why the IRS has not processed my payment and found out that my taxes had not processed through Turbo Tax as of today 6/16/2026. I pray I won't owe any additional monies for late payment b/c I can't afford giving any more money to the IRS.