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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.9K ratings15.9K reviews
  1. 5 stars46% (7,273)
  2. 4 stars24% (3,771)
  3. 3 stars16% (2,475)
  4. 2 stars7% (1,135)
  5. 1 star8% (1,257)

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Showing 31-40 of 15,911 reviews
Jun 7, 2026
Reviewer name: GaryJay1
3 out of 5 stars
3 out of 5 stars review

It works, but if you have issues it's complicated

I have had several problems this year. The biggest issues is my grandson who got married and is filing as Married Filing Separately. TurboTax does NOT make it easy to transfer income and tax withholdings between the person you are doing the taxes for and the spouse. The community property split is not written well and hard to understand. I found on the help community a way to put the spouses w2 in and play around with the amounts to achieve the result that was legally required. The interface in forms mode had issues too. It populated the spouses residency data from the primary taxpayer. There was no way to fix this manually. The spouse was a full year non-resident but Turbo Tax kept copying the primary taxpayer data to the spouse with no way to stop it. I tried to uncheck a box that said copy primary taxpayer data but it would not uncheck. Really a pain.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Jun 12, 2026
Reviewer name: ItShouldBeBetter
3 out of 5 stars
3 out of 5 stars review

Turbo Tax has annoying, time-wasting flaws.

1. It's a black box. There is no explanation of how the figures I enter will impact my overall taxes, which would be helpful for planning. 2. I can no longer keep charitable organizations sorted alphabetically. Since I carry over about 30 - 35 each year, the random order is a pain in the neck! 3. For certain deductions, there are income caps or other limitations, but Turbo Tax doesn't tell you that until you've spent an hour or two digging up all your records and entering them, only to find out that you weren't eligible in the first place. The whole program could use WAY more user experience testing.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Jun 7, 2026
Reviewer name: Rod777777777777777
4 out of 5 stars
4 out of 5 stars review

Amended return not easy

Usually pretty good -- had to file an amended and that wasn't easy and turbotax gave some conflicting answers. Adobe complained the PDF generated had errors. Was told I had to file fed by paper, then it offered to e-file. Offered to efile state, then couldn't becase had not efiled fed.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Jun 12, 2026
Reviewer name: ewoldde9
3 out of 5 stars
3 out of 5 stars review

You asked for a review. I added a request

There are too many little glitches througout the system--fortunately, not in critical areas, For example-- I recently struggled through the 1040-ES for 2nd qtr. payment. I remembered that in the final stages of filing my 2025 (TT Winfows desktop) there was an option about preparing estimates for the new year. Although I suspected it was just to print out the forms and instructions, I launch TT and tried to find it. I launched the help pop-up (a small box), enterered '1040-ES' in the search field, and selected the appropriate item from the list. When the results appreared wtithout any word-wrap, I tried to enlarge the frame but found it did not provide for that. It seems that either this function was not checked by quality assurance or the correction was not a high enough priority. Second, I would ask you to consider adding the ability to calculate quarterly estimate amounts--either within the main TT or as a separate program. There are several sites that provide such tools: IRS.GOV and CALCULATOR.NET show two different approaches. However, they all have no provision to save your data for when you need to calculate the next qurater's payment. Doing this with TT would not only allow a 'Save' option, but could also allow for using the data from the prior year as a starting point. If you have never had to do it, I challenge you to go throught the 1040_ES withing 6 hours, and to get the full effect, you might assume an AGI of $75,000 (for income already taxed), then add $7,000 for dividends, $5,000 in capital gains, and $2,000 for collectibles (as if you sold the jewelry you inheited from your distant aunt, or you sold your comic book collection), and allowing for the time you would have to gather those numbers.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Jun 20, 2026
Reviewer name: Arthur D49
4 out of 5 stars
4 out of 5 stars review

TurboTax is Awesome, But!!!

I was looking for my mother-in-law's return and finally opened TurboTax to try to reconcile the lack of a return and discovered that nothing had been transmitted inspire of receiving notification that this return had been received. I always work on my tax return after doing my mother-in law's return because we are financially connected and share a residence. At no time did I or my family receive any notice of an irregularity on any form. We are all retirees from the Federal Government and thus do not pay any NY State taxes on our pensions. Why is this not covered within your software? I made two entries for $0.00 dollars and this return was completed and transmitted. This appears to be a serious oversight and I would like some sort of a response. My mother-in-law is due a federal income tax return of over $4700 and has been patiently waiting for some sort of a response.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Jun 25, 2026
Reviewer name: WONT BUY EVER
1 out of 5 stars
1 out of 5 stars review

TT '25 worst ever

What a MESS the 2025 Tax Year Premier Desktop software has created. Main problems - Standard Deduction NOT applied, Says my name is Missing, Asking for 1099 (all dowloaded from financial institutions) data like name, address, SS#, has me in AMT when that has NEVER happened before............I've used TT for many years but this is definitely the LAST - It is wasting my time NOT saving it and the Cost is insane for bad software

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Jun 27, 2026
Reviewer name: SGOKHALE
1 out of 5 stars
1 out of 5 stars review

STATE TAX RETURN BAIT AND SWITCH

When I tried to efile my state tax return, at the last second Turbo Tax tried to slap on another charge. Forty dollars I think, for some kind of premium services. If I had hit send, you would've docked my checking account for this. EGREGIOUS. NO WARNING. DISGUSTING. HIDDEN CHARGE. REPUTATION KILLER.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Jul 19, 2026
Reviewer name: Peter1992
3 out of 5 stars
3 out of 5 stars review

TurboTax searches not useful and limited filing

I have used TurboTax for 20 years. I have found that the search function within the desktop interface has become worthless over the last couple of years. I can no longer use it to navigate between forms or sections of the interview process. The answers to questions seem unrelated to my queries. Also, I ran into the limit for federal filings. I have prepared taxes for myself and four children, a total of 5 filings. I have duplicated some of the files as I worked out some complicated tax issues (i.e., using a dummy federal K1 to be able to input a state-level K1). As I attempted to file electronically only the third federal return, I reached the limit. I now have to file three returns via the mail. Very disappointed. I have filed the same five returns electronically every year until this year.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Jul 27, 2026
Reviewer name: TheFish747
5 out of 5 stars
5 out of 5 stars review

Perfect Product

This year's program did not include the screen option for in-putting Fm 1099-PATR entries. After much trouble I was able to get an answer through the "Help" field where forum posters explained the work-around method of manually entering the information via the "Do It Myself" option at the bottom of the Dividend Screen.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Jul 16, 2026
Reviewer name: Donations
4 out of 5 stars
4 out of 5 stars review

Suggestion for Contributions

Please consider making some changes to aid users. I have bee a Turbo Tax uses for 20+ Years, I find itemizing Contributions A VERY tedious chore. Since I often add or delete some from the previous year. -First I go thru the list to see which ones I no longer need this year, dutifully checking against my Excel lit. -The Desktop program has a trash can next to each item, but when clicked, the entire screen goes gray but the item stays. -Since I have over 600 different items, this takes time, wasted -Again, since I add new ones, it would be EXTREMELY helpful and same an enormous amount of time if they could be alphabetized, since each year more were added and are now at the bottom of the original list and at the bottom of the previous year's list - It would also save time if after each entry the screen would go back to when ir was instead of always going back to the beginning of the list. - If after entering the amount, simply hitting ENTER or RETURN the screen would return to the list instead of having to move the cursor to the Continue -In Contributions: if you hit the back button, it would be better to just go back to the last entry instead of the top of the list -Having to go all the way to the end to add a new item is also VERY time consuming -With the more data inputted, the slower the program gets, to a snail' pace Which forces me to quite the program and restart it.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401