TURBO TAX HAS THE OPTION TO CHOOSE DIRECT DEPOSIT OR HAVE A REFUND MAILED. HOWEVER, STARTING FOR 2025 YEAR RETURNS, THE IRS CHANGED THE RULES AND THEY DON'T MAIL OUT REFUND CHECKS. AFTER TALKING TO THE IRS, WHILE NOT STATED ANYWHERE, ACTUALLY WILL MAIL OUT A REFUND IF YOU WAIT 30 DAYS. THAT STIPULATION SHOULD BE AN OPTION ON A REFUND SITUATION AND STATED AS TO SUCH, OR JUST REMOVE THE OPTION TO GET A REFUND BY MAIL.

Started my return in the online version of Turbo Tax. Because I needed to switch to forms mode I had to purchase the desktop version and file my taxes with it. I prefer the online version because there is more help and explanations. The desktop version of help reminds me of the IRS tax booklet explanations. Please consider allowing the forms mode in the online version.

I want to enter data myself, not pull from institutions. on the laptop that means scroll down, pick enter myself for every number entered. two extra steps for each financial piece of information. tedious. direct pick for entering numbers would be nice. i prefer to efile feds and mail state. yes to save money. to get to state print i have to go thru a step saying i want to paper submit my fed taxes (after i have already efiled feds). not clear. not intuitive. need a direct or better explained way to get to state paper submission

I've used TurboTax for years and the 2025 version was atrocious. We have rental property. Walking through the sale of rental property was poorly designed. You need to clearly differentiate between a rental "property" and other types of rental assets. It took me about 4 hours to determine how to accurately enter the sale of the property. Also, on the window size for entering credit card payment for the state e-file fee would only display months 1 through 8. There was no ability to scroll to select months 10-12, or to resize the window.

I didn't engage with one of the experts, but I was extremely disappointed that Intuit has discontinued their "It's Deductible" tools and service. We have used this nearly every year for the past decade. It worked so eloquently with TurboTax, but now it's no longer available and there is no simple means for tracking, estimating and downloading items that might have been given away as gifts.

On my W-2 it did not contain a employer ID because I live in a no income tax state. So Box 15 on my W-2 says FL and blank for employer's state ID number. However, TurboTax would not accept that combination. So, in order to get it to transmit my forms to the IRS, I had to tell it no state even though multiple state boxes where filled in on my W-2.

1. Turbotax Premier Desktop version does not have an updated interface to upload my Crypto transactions (new Form 1099-DA) from my Crypto tax software. This resulted in manual editing for corrections. 2. Then for some reason, after e-Filing, it tells me to physically mail in Form 8453, with Form 8949 transaction data that is already included in the e-File. I had no forewarning to troubleshoot, and it does not tell me why, ie what is the missing information, since Form 8949 includes all line items.

Your app did not function well, when initially began using it. Specifically, certain icons did not appear to the right of certain entries and I only knew that such icons were there when I hovered my pointer over where those icons were supposed to appear. Only after shutting down the program and restarting a few times did the icons appear (a pen/pencil and a trashcan). Further, neither my broker nor I am willing to allow TT to have access to my Vanguard accounts and you should readily provide an explanation for the options available to tax preparers like me at the very outset!

1. I do not want be forced to use acrobat for printing!. I detest it. 2. Too many unnecessary questions. I accidentally checked a wrong box not germane to my return and had to file an amended return 3. Amended return with Turbo Tax kept producing inaccurate results.

Turbo Tax used to relatively straight forward and direct. Now it seems like every year you are asking/requiring information that is not necessary to do taxes. I don't know who you are gathering information for, the government or to sell to advertisers, but I really object. I am paying you for access to your software. You need to stick to only information needed to calculate taxes.