I have been using TurboTax for a very long time. I think it does a good job of transferring last year's tax information which saves time. However, given that I already pay a large sum of money for the use TurboTax, I strongly feel that electronic filing for the state taxes should already be included. I could understand if the system limited the use of the electronic filing to one use, but electronic filing would be made so much simpler if the cost of e-File for states would be a major advantage over any other method.

Tried TurboTax online (free version?) but was not able to add all my income. Purchased TurboTax Premiere so that I could include all my income. Was done with income and ready to start next when program locked up. Lost all the data. Started again and finally able to finish on the third try.

Not as intuitive as previous years. Could not electronically pull in data from investment companies like JPM or Fidelity. Got "flags" in the summary view that my entries for IRAs and pension "Needed Review" but no links or instructions of how to do that or why it was being flagged.

In general -- very easy. However two complaints: I live in Washington State -- there is not income tax on my level of income. I went to the Washington State file page because Turbo Tax wouldn't quit nagging about it -- then Turbo Tax told me I had no need to file -- yet the nagging continued. Put in your software that once aware that there are no state taxes, quit asking to file. It's annoying and it makes you feel like you're missing something. 2nd: I wanted my refund to be applied to the following year. When I went to file, it only asked where I wanted my refund sent. Give me the option somewhere to apply the refund to next year. I actually had to go look it up and go back and find where to do that. A lot of people wouldn't even know to do. I feel like it was an oversight on Turbo Tax's part

It seems this year the interface was not as clean as normal. Entering imported documents took you in circles. Maybe the support of Windows 11? Never saw this on previous versions. Make the page that requires you to enter your state ID OPTIONAL. The information is not required to file your Taxes.

Turbo Tax still does not help much with State Taxes. I purchased a different state to help my daughter with her taxes. When I went to file the taxes for my state it found errors based on her state, and Turbo Tax tried to have me file for her state when I was filing my taxes. Unbelievably poor QA.

Turbo Tax is very easy to use, covers all the tax areas, prompts you for the information that is needed and is easy file your taxes electronically. If I had to manually prepare my taxes each year it would take forever and Turbo Tax makes it possible to file my taxes in only a few hours.

I got stuck with a login issue, I used the Live Tax advice and quickly resolved the issue. Then I got stuck with the Federal Review and / Fix. The form would not advance. I used Live Tax advice again, however we went through lots of menus of grayed out options (likely due to I'm on a Mac). So I started my taxes again from the start. I got to the same section again. Then I had to pay for Live Tax Advice again, since I lost my previous privilege. The person I got to this time quickly showed me how I had to verify and validate my 1099's and cleared up everything. From there everything worked AOK.

Federal Worked great. Ohio return didn't work. Didn't forward the Exempt-Dividends to the line on the Ohio Return. Worked for hours trying to fix. Would not work. Worked fine for 2023 and 2024. Now I have to do the Ohio return in their system. Like your product but Ohio didn't work this year.

Had a credit card billing issue when processing payment for my son's tax return. $20 state return fee processed and provided a confirmation online and by email but upon returning to the turbo tax application received a message that the payment did not go through. Verified it did go through on my Chase account. Ended up using the $40 fee payment using his federal refund to insure it processed, and was charged the $20 state fee from the federal refund for a $60 total. Plus I have the $20 credit card payment that did process. I hope to cancel the initial $20 fee that was paid.