I am an enrolled agent and have been a TT DT user for years. I prefer the DT version because it provides more depth and clarity regarding every entry. I review the forms pages and am able to check entries. It appears Intuit is trying to push DT users onto the On line version, which I consider sub-optimal. I do not like storing everything in your cloud, in consideration of the amount of hacks that occur. The changes that were made this year have made it less efficient in that some steps are repetitive or unnecessary. I don't know if many customers feel as I do, but I prefer NOT to download my financial tax forms (including passwords and user id) through your web interface. Lastly, I file returns for one or two friends and family members, and having the ability to file up to five returns is a valuable benefit.

Turbo Tax is so easy to use. It walks you through the information step by step. Love that it checks for errors and that it files electronically. Notifications are sent when the Federal and State returns are accepted. I've used Turbo Tax for 20 years with absolutely no problems.

I was disappointed this year. I've used Turbo Tax for years and never had a problem This year, importing from my brokerage account was difficult. I paid for a Turbo Tax consultation and Alicia answered all my questions and helped resolve my issues. At one point, the Turbo Tax screen froze up (on a new laptop) and I had to do a hard shut down and restart. At the end, it kept pointing out "errors" which I fixed, but it continued pointing out the "errors." It was frustrating!

This year is not good! I am filing a simple return for a friend. The 2025 program requires the AGI to be in cents but the import from 2024 is rounded up. It took several attempts before I realized I needed to add all the W-2s from last year up and then put the Cents on the AGI on the 2025 line before your program would approve the AGI as the same. I have used Turbo Tax Premier for 20+ years and have never had a problem. I uninstalled the Return and reinstalled it and paid my $25.00 twice trying to E File. I'm still trying to get the Return Filed. Now it says it is being rejected by IRS.

the software was good. but every time I started the software it needed to check for updates. this took a long time and usually I had to exit and re-enter turbo tax at least two times to get the software update to work. In the past you had an option to start turbo tax without checking for updates. either get the updates working better or bring back the option to start without updating. thank you

I have used Turbo Tax for years to file taxes for myself and my mother's rental properties. The software is so user friendly and helpful. I will never go back to paper and pencil or a tax service that charged me too much for something the is so easy to do.

There were 2 glaring errors on the Idaho State Form 40 - Line 16 did not reflect the correct Standard Deduction amount. Line 18 did not reflect any amount, and should have included the deduction for qualified overtime and the $6000 Senior credit from the OBBBA

The main reason I have for using Turbo Tax is that it imports tax forms from Fidelity. Otherwise it's a bit more expensive and not that much different from other software I've used like Block and TaxAct. The support people required a substantial wait and were a bit difficult for me to understand - accent / phone noise. Importing tax data from Fidelity and banks had a few glitches, but worked well enough after a few tries. A little disappointed in the info offered after filing - no comparision with others and few useful suggestions for next year. I used the desktop version up til now, but the on-line version seems like the way to go in the future... no updates to wait through and more questions and hopefully info.

THE WORST SERVICE EVERY YEAR. I PURCHASED PREMIER BUT ONLINE DOESN'T ALLOW ME TO ENTER A PRODUCT CODE SO I HAD TO PAY $25 AGAIN TO FILE A CALIFORNIA STATE RETURN. YOUR SERVICE IS HORRIBLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

i have several accounts with my financial institution. Turbo Tax (TT) works well in downloading them. However, I can find no way to easily distinguish between them; they all show up as "name of institution." Several years ago, I was able to add the last four numbers of the account to that title, but that no longer seems to be possible. Also (although it's a nit) on the download from financial institutions page, TT shows logos from various companies. Among them was the logo of Wells Fargo Advisors. But when I tried to download, the two options for Wells Fargo was the bank and "Wells Fargo Clearing Services." I finally figured out that "WF Clearing Services" was "WF Advisors," but it was frustrating and took time. I really miss "It's Deductible," which was a simpler format than that used when entering items into TT. Also, without Its Deductible, I no longer have an easily entered way to keep track of items for the current year. That said, I have been using TT for over 20 years and expect to continue doing so.