The overall experience with TurboTax is wonderful as usual. I'm extremely disappointed that TurboTax did not print out the quarterly estimated taxes vouchers for the next year like you always had in the past. If you can tell me how to do that, it would be appreciated.

This was my first year using the desktop version instead of the online. I found the UI to be clunky and often glitchy in responding (often had to click twice to move to next screen). It was also very disappointing that I wasn't able to upload a PDF for the program to process. I had closed an account last year so the only copy I had of my forms was physical and I had input all the information manually. It also makes you reduntantly click to move on to modules instead of just seamlessly moving to the next topic to evaluate.

I completed my return without needing help from anyone. I was surprised when my returns were rejected. Evidently the government was still updating some information and was told to come back after 3/6. We'll see if they go through today. Sometimes there's a little confusion between my Intuit personal account and my business account for QuickBooks.

Very good, as usual. Though this year I had an issue with an IRA where part of it was spun off to a new IRA. Turbotax handled the resulting RMD requirement satisfied by the new IRA poorly, or should I say not at all without tricking it. Also sometimes the navigation back to old screens causes the subsequent forward navigation to skip steps. that were previously presented.

My only issue I had - my 1099-R has the amounts in the "1. Gross distribution", "2a. Taxable Amount" and "9b Total Employee Contributions". I should not have to go through the "Simplified Method" screens. I know how much per month is non-taxable. Turbotax should take the info input. Only IF the 2a amount is NOT filled it should it make you go through all those screens. This was my first year with 1099-R. Bottom line: IF form 1099-R has ALL the info needed please do NOT make people go through the screens. It caused some issues and took too much time.

I've been using Turbotax for over 10 years, and it was always easy to use. This time, I ran into several glitches, starting with the new way the software instructed me to load in my data from last year. There is a popup window that addresses this at the start, and it is a dead loop. Eventually I went back to the way we did it last year, and that worked okay. This version also decided that I must have Canadian data to input, which has never been true. I went over my entries, and I do not see anyplace where I said anything about Canada. The software was sure I had some Canadian income, and I spent more than a few minutes trying to get out of that loop. The forms about Canada are still in my final submission, but with zeros for the amounts. Eventually I got the job done, and I wish there was an easier way to review my data input on the Form 1099's (I think that was easier last year.). I will probably still use TurboTax next year, but I hope they work the bugs out before then. Thank you

Typically, I'd give Turbo Tax 4 or 5 stars. I've used it for over 10 years. This has been by far the worst experience I've had. I was prompted to upgrade to Premier many times and after not being able to figure out how to add in investment information, I caved, bought Premier, and called the help line. The people I interacted with were great, but not a single solution was easy. I'm still not done and am having to file an extension because of what appears to be a system bug. Just now in submitting another return for a family member, the program has crashed twice.

This is Alexander's grandmother and I do his taxes for/with him. I have used Turbo Tax for years. I am both familiar with it and quite comfortable with it. I have faith that with correct information input that there will not be a problem. I find it reliable and relatively easy to use. They offer great support and make it easy to get questions answered.

If you are doing a basic filing of taxes then turbotax is definitely the way to go. However, last year I sold some rental property and working through turbo tax to file the sale of rental property was an absolute nightmare!!!!!!!!!! If there had not been a number of you tube videos out showing how to file using Turbo Tax I would never have finished it. I've used Turbo Tax for over 20 years and this year was aweful. Terrible software for doing this.

This year just seemed very different. Wasn't a fan of the push for live experts/assistants -- nice that they're offered, but the prompts that say, "I'll do this later," seemed over the top -- how about an option that says, "no thanks" (meaning not interested).