I have used Turbo Tax for many years to prepare my federal and state income tax returns. Some years have been more complicated than others but the software has been relatively easy to use and always accurate. Great product and this year for the first time i filed electronically. We'll see how that goes.

The program does a great job with all the tax calculations. It did have a problem finding an HSA error. I had placed the employer contribution in the information in the wrong area. I expected that once I had identified that I was on Medicare for the whole year it would have caught the excessive contribution by the employer before I submitted the document to the IRS and received a rejection notice. The help feature was not helpful. Chat did solve the problem.

I usually don't have issues with Turbo Tax, but I use turbo tax to file taxes for mine and my children (minors). My return was rejected and it still counted it as one of the five allowed transmissions, because of this it wouldn't let me re-transmit because I exceed the allotted amount of usage. Since this was a rejected transmission I don't think it should've counted and the re-transmission should've been accepted.

Your module on charitable public stock contributions is screwed up. And your module on energy efficient home improvements is also screwed up, which you apparently aren't going to fix until March 6, 2026, so I will have to wait another few weeks for my refund, because you guys don't have your ducks in a row.

Turbotax has gone downhill this year. It lags without showing its even running, I have to run it in admin mode and it keeps asking me to pay again for things I've already paid for. I'm very much contemplating switching next year after being I believe a 15+ year customer. Unfortunately, thumbs down this year. I hear that I'm not the only one. I suggest that you issue a public apology and explain why you will do better next year. It's that bad.

It's so fustrating using 2025 Turbo Tax Desktop version. This whole day from 11am to now 6:!3, i am trying all differnet ways to file my 2025 tax return. It won't get past filing stage. I tried repeatedly updating the app; uninstalled the app; clearing cache etc. Everything you can think of. So I finally tried filing the federal return first. After IRS accepted my fed tax return, I prceeded with my CA tax return filing but now I cannot file. It said CA doesn't accept an efiled return. And then I continue the process anyway...I went thru the review process thru the step of printing/saving return...after that, it took me to the Rating tab. Why??

I would give it 5 stars if it were not for the fact that Turbo Tax still forces you to create and then dele a Schedule C form when you enter a 1099-Miosc for Other Investment Income. This issue has been around for at least 4 years. It would be great if you could fix that. If you do, 5 stars for next year.

I had to do my New Mexico taxes a second time, due to the fact Turbo Tax did not have the distribution taxes figure out at the time I filed first. Being that taxes is what Turbo Tax does and you get paid for it, you would have the program checked and ready to be used by the filers.

Unless you know turbo tax, it is difficult to navigate. Need to ask a question and the phone number is nowhere to be found. Needed to do a web search to find the number. (very poor). Got to talk to two agents. The first one said Turbo tax is correct and the 1099 is wrong and go to the supplier of the 1099 to have it fixed. Wrong! (poor) The second agent (Justin) found the issue and led me to the correct understanding. It was me not recognizing that a number entered was being reflected in the total. Justin gets a Gold Star.. (excellent)

Filing taxes is easier than ever with this amazing tax app! The fast, easy-to-use features make filing stress-free, and importing last year's information and tax documents is seamless. The built-in review tools automatically checks any inconsistencies or errors-giving me peace of mind before submission. A must-have tax filing app!