I always do my taxes the old-fashioned way(by hand) first to see my tax refund/bill. Then I load my all my financial tax data into TurboTax to see if my return agrees with TT. Then I know I have included everything I should before I file my return. This gives me piece of mind that I've done it correctly.

I completed my 2025 taxi inputs on 4/6/2026 and Turbo Tax indicated there were Turbo Tax Updates required. Then the Turbo Tax Software updates generated an Installer Error (Unexpected Error Code). Prior to submitting my completed 2025 Tax, Turbo Tax did a review to check for missing inputs, which were not available during the guided input process. This required filling in mostly 0's to satisfy the highlighted blocks. After making all the requested additional inputs, only one input requirement on the Federal Carryover Worksheet "Titled 2024 State and Local Income Tax Information" would not allow me to enter anything in the (a) State or Local ID block. Since I reside in Texas there is no requirement to file State Income Tax. When inputting valid 179-dollar amounts for current and previous years into the forms during the walk-through process, the final review process won't pass until the dollar amount previously inputted are changed to $0. Until the missing quired information is entered, regardless how minor the impact would be, Turbo Tax wilt does not transmit to the IRS. After completing required information to have my IRS payment processed from our JP Morgan Chase bank, then continuing several screens later I was required to use a credit card to make the payment. There was no option to select bank payment on that screen. I had to go back and delete the bank payment information, which then required me to input the credit card information a second time. After clearing the review issues, it required credit card information a third time. All these glitches made it challenging to submit my completed 2025 tax electronically

I have been a user of Turbo Tax for many years and this year has been a very bad experience. Very riddled with errors. Especially when dealing with 529 distributions. Was not worth the price I paid for the software and I will more than likely move to another poduct.

Been using TurboTax for years. It has been a good product. Starting my return this year, I don't remember being given a choice of preparing my return - "On-Line" or "Desktop". That option showed up when I saved and restarted my partially completed return. I'm glad I chose the 'desktop" option as it more closely matched what I have used in prior years.

Transmission of data from financial institutions was a mess this year, more work on users part to correct. Some error messages vague ---For example, a field that required info [caused by data capture failure as per above] was not highlighted--- no clarification of the issue. Errors popped up in final checks, and at times disappeared simply by employing error check repeatedly. Glitchy As a 20-plus year customer, this was the worst!

Many of the screens were not well scaled--the fonts were too small and there was much too much "white space" that could have better utilized. Many of the windows that needed scrolling were wasting the available space on the screen. It makes me feel like the people who designed or tested these screens were not looking at it as a real user would see it.

I have used Turbo Tax for several years and have found it easy to use and helpful in making sure I have everything covered. Only complaint this year is that several times the 'review' line for reviewing previously entered data had 'hidden' click points - I tried clicking on what appeared to be a 'review button', only finding by sheer happenstance that there were some other points where i needed to click but they didn't appear until i scrolled over them, and even then only appeared as shadowed squares. Very inconvenient, because i ended up making new entries in one instance because i couldn't figure out how to 'review'.

I have used Turbo Tax for the last 20+ years and found myself struggling with understanding how to enter data in this year's release of premier. I found that the format for listing Interest and dividends in one list was difficult to use. I would prefer that all interest and dividends be listed separately, since I separate both the interest and dividend statements into two groups.

I mistakenly entered the exact same 1099 form from my financial company twice and Turbotax Premier added it in both times,costing me an additionalm $528 on my Fed. tax and additional $179 0n my state tax. I already filed both Fed and State and already received refund from state which did not catch error. I am very disappinted and shocked that Turbotax did not flag this duplicate form 1099. Now I have to file an amended return on both Fed and State. I'm not paying for more support from Turbotax to fix a problem it should have caught before I filed.

Several times this year I seemed to get stuck in loops concerning importing data. I started by importing forms and then when I got to the respective interview areas I got stuck in a loop wanting to re-import the data. Eventually I skipped the import and got past but I found that process confusing and I ended up with multiple forms imported that I had to delete.