When entering (credit card) payment information as part of e-file process the screen does not let me scroll down the expiration month beyond value 08 (August). I could not resize the open window and resetting windows system display parameters did not make a difference. The workaround solution was to use a different credit card with a month value less than 08. So, this problem still exists.

I have used Turbo Tax for years and have been very satisfied with the product. This year i have one issue with the program that I am definitely not satisfied with. In past years I have been able to see the " show form" to be able to check an entry. This year I did not see any page where I could see the "show form". All I saw was "no form". This is a downgrade from what your program used to be in the past.

I have been using TT for decades, and my impression is that the quality of the product is declining. Every year there seems to be more manual entry required. At the most basic level, I couldn't even import my USAA 1099's. I'm willing accept tha increasing complexity is part of the problem, but what you've done with charitable deductions is unconscionable. With It's deductible, entry was relatively easy. The new system is more that cumbersome, it's an abomination and creating a new form 8283 is insane.

I didn't like that I had to pay additional fees at the end to file my state tax return. That should've been disclosed up front. And it keeps on trying to bill my for the audit defense program when I wanted to opt out. Feels very bait and switch. Or I was force to pay the final fees at the end to file.

TurboTax skipped over a couple of very important pieces of information. I had to research what form to go to, and then it was dificult to get to the form. I can remember being able to call up any form I needed and append it in years gone by. The "Help" function is useless and WAY behind the current technology as far as AI assistants. I can go read the government instruction pages without TT's "Help" assitant telling me to go there. I'm getting closer and closer to switching tax software despite the pain of starting over with personal and carryover information. I got right down to actually filing and got an error message that I needed to update the software that I updated yesterday. Took another 5 minutes to figure out how to find the "Updates" option. This software is NOT intuitive.

My fourth year using TurboTax. Our return was more complex this year so TurboTax was an even greater help.I would add a function that explained how calculation were made and why values were what they were (you were able to use deductions to lower you AGI to $$$$$ for example)

This will be the last year I use TurboTax. Every year there seems to be a bug or error that is not explained or that cannot be easily corrected. This year I had to delete multiple TurboTax worksheets in order to be able to file electronically. When directed to the location of the "error," I was unable to make fixes or changes.

Great tool for filing taxes, but the app crashes or gets stuck in a transmission state when errors occur. I had to search online to figure out the problem. Additionally, my tax returns should be accessible on the website. I can't find my returns from the desktop version when I log in with the same credentials.

Turbotax has made it much harder to import last year's turbotax data into this year's form. When I tried to import, it couldn't find the 2024 Turbotax form. I searched for advice, and finally learned that I needed to remove the encryption on the old form, and also change the name. This import used to be almost automatic, why did they make it harder?

I was an accountant for 25 years and used the professional version of Turbo Tax. Since I retired, I use the Premier version and have noticed over the past couple of years this program is getting harder to navigate. I have been trying to finish my return today and have had an awful time trying to get past Capital Asset Sales Entry Worksheet because when I check the last box and try to leave the page, the "x" disappears. I cannot make it stay where it is supposed to be. I have paid for E-file on my state which I now cannot use and must print out and mail my return after I have worked half the day to make this program work. If I want to talk to someone to find out if there is anything else I can do, I have to pay for the time which is not tax related. I have never been so frustrated and will not purchase this program again.