This was the worst year with turbo tax ever. I am seriously considering purchasing another product next year. Complete your entire return, it locks up, and then disappears and I have to start all over. It doesn't save as you go. Screw the on line feature, use the desktop. I am truly p-off. I wasted so much time and energy to have everything disappear.

I think it is beyond belief that TurboTax has an issue with entering the expiration date on a credit card when trying to purchase state returns and paying to file state returns. TurboTax has known for the past 2 years that this is a problem. I spent 2 hours trying to get TurboTax to accept my credit card. FIX YOUR KNOWN ISSUE.

Desktop Premier Windows version Accurate calculations. Unclear directions for 1099-Misc with Royalty caused a lot of extra time. TurboTax not automatically filling in information that we do not have any foreign accounts or trusts even though we answered that question during the preparation.

Very good process but just a couple of snags. Myself and others seem to have gotten hung up on the "Canadian pension" issue that may need to be corrected. It appears out of nowhere. See comments. Also there was a note to determine my Capital Loss Carryover for the state return. But there seems to be no help notes offered.

Turbo Tax needs to get better at being more intuitive. It continues to ask questions in which the typical filer might say, "how the heck do I know?" Further, in the case of VA military retirees, it was NOT clear where you are supposed to enter your military retirement pay. I almost had to pay taxes instead of getting a refund.

The HSA section was clunky and a bit circular, because I spent HSA dollars from a previous year (disbursement), but did not have an HDHP and did not contribute to an HSA in the 2025 tax year. Still, the main checklist kept prompting me to complete the section, even though I had done so. It was also not clear where some capital gains distributions were coming from or being captured. Finally, it would be very helpful if there was a printed summary page of charitable contributions, rather than multiple pages for each charity. I feel like this used to exist, but no more ... and that's cumbersome. As a DC resident (taxation without representation), it would have been helpful if there were more guidance on issues pertaining to OBBBA conformity (or nonconformity).

Did not communicate with you. Couldn't download 1099-R forms this time. TurboTax seemed to push me into purchasing something else rather than letting me move on. Sometime my mouse wouldn't work and I would have to touch the screen. I've used TurboTax for decades and this was the most challenging.

I have used Turbo Tax for many years and this was by far the most difficult experience I have had. Not only did the online only off me one option (and more of a service than I needed) but when I purchased a license for the service at a local retail store I was bombarded with offers to upgrade and very little support to simply use the version I needed and paid for. I will be exploring other options with other tax software next year.

Turbo Tax worked great. Have been using for over 20 years. The Foreign Tax Credit is difficult to use and I feel I left Foreign Tax Credit on the table. Instruction vague and not easy to understand and could only get one of 7 countries to get through to credit calculation . After 3 hours of trying gave up. Could not get through to Turbo Tax . did not take the highest number / country I entered left over $500 of credit behind. Made the statement in wording I could get up to $600 credit for Married filing joint but gave no instructions, gave nothing to help. This is poor Turbo tax!

Generally, very good, and I've never had an accuracy issue. However, after I import all my forms, it moves to the update pages. Each box in these says need to review, and the pages has a link which supposedly leads to the review. However, when I click on the link, it wants to download he form again, and if I proceed it duplicates the form, doubling my income.