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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.8K ratings15.8K reviews
  1. 5 stars46% (7,251)
  2. 4 stars24% (3,755)
  3. 3 stars16% (2,467)
  4. 2 stars7% (1,129)
  5. 1 star8% (1,252)

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Showing 281-290 of 15,854 reviews
Apr 8, 2026
Reviewer name: William 54
2 out of 5 stars
2 out of 5 stars review

TT sucks again

Way to many manual edits required,196 of them. Dealing with options really tripped it up. Didn't work well with Etrade's download. Last year I promised myself to never use TT again and after this year I will definitely be shopping for something else.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 9, 2026
Reviewer name: Gary 9463
1 out of 5 stars
1 out of 5 stars review

Not as good or user friendly as in the past

Bought Turbo tax online and bought state return option because I sold real estate in NC even though I live in Florida. After entering all info and ready to file state of NC required return Turbo Tax tells me Florida does not require a state return which I know but no way to prepare the NC return. When you charge for a state return you should make clear that only applies to home state. I paid for something I did not get.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 24, 2026
Reviewer name: NM4311
1 out of 5 stars
1 out of 5 stars review

From big fan to hating it now

I have been using Turbo Tax for ages, since long before it was an Intuit product. This year was my absolute worst experience and I doubt I will use it again next year. The Deluxe product is now pretty bare, so I had to get the Premier. Then it never asked for my IRS IP PIN, so my return was rejected and I had to to figure out where to enter it on the software because it doesn't show up in the usual questions. I know it used to be. Also I had questions about the program itself, nothing to do with taxes, but was directed to JustAnswer and a CPA, so more $$$. Seriously, I don't know what's happened to Turbo Tax, but it can't be any worse.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 11, 2026
Reviewer name: BigDMICH
4 out of 5 stars
4 out of 5 stars review

need the internet even if you have a download

I was rather surprised as to lack of access to some features of TurboTax if you don't have internet access. Could not update my listed charitable donations. Very frustrating. Also when I had to review my 2024 numbers for agreement it did not show my amended numbers.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 17, 2026
Reviewer name: Waistingtime
4 out of 5 stars
4 out of 5 stars review

Turbo tax has gotten better in some aspects

Turbo Tax is overall a good tax perpetration my experience over the years has been taxing with the downloads freezing in mid process. This year it was good quick down load and as usual the install took some time but that is a given with the software. I can not speak on compatibility because most of the inputs except financial down loads are manual. Have not used any other tax soft ware ex. tax act so I can't comment.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Feb 10, 2026
Reviewer name: VBRMR
2 out of 5 stars
2 out of 5 stars review

Poor user interface

User interface was noticeably worse than previous versions. Drop down menus frequently locked up. When editing previously entered income values, the program made it very difficult to access the previous entry continuously defaulting to what was next.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 22, 2026
Reviewer name: 22Feb26
3 out of 5 stars
3 out of 5 stars review

Buggy, Incorrect MA, INTEREST Calc.

Not the easiest. Shameful Nickel & Diming for state e-filing. Multiple credit card transactions to get to e-file documents. Why does it cost $25 when using my internet connection to submit a document? Importing documents from Etrade did not work - tried multiple times.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 15, 2026
Reviewer name: cgc7777
4 out of 5 stars
4 out of 5 stars review

Okay, but cumbersome

No matter how many ways I tried, TT would NOT load last year's information into the 2025 software. I had to re-enter everything manually, which made me very unhappy. If next year's software does not address this issue, I will no longer use TT. A primary selling point is that you CAN upload the previous year, both to save time and to facilitate comparisons.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 11, 2026
Reviewer name: JustMe5
4 out of 5 stars
4 out of 5 stars review

Title

There are areas that are really confusing the way TT has them set up. I used AI support to make sense out of most of the process, taking screenshots and asking what to do. Specifically with regard to identifying investment income for OK. Having to edit every single one just to continue is such a waste of time. You need to recognize VARIOUS as an entry for date sold. This review is really awkward and poorly constructed!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 31, 2026
Reviewer name: IrritatedRabbit
3 out of 5 stars
3 out of 5 stars review

1099R code G continuing problem since 2017

1099R code G was apparently a problem in 2017 and still not made easy to do in 2026. Had to enter as if it was two forms in order to get the all ready taxed to show entered into a ROTH and another to show what went into the traditional IRA. This could and should have been made easier to use by now!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401