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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.9K ratings15.9K reviews
  1. 5 stars46% (7,273)
  2. 4 stars24% (3,771)
  3. 3 stars16% (2,475)
  4. 2 stars7% (1,135)
  5. 1 star8% (1,257)

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Showing 251-260 of 15,911 reviews
Feb 22, 2026
Reviewer name: T200q
5 out of 5 stars
5 out of 5 stars review

TurboTax with TurboTax Advantage subscription

I am totally satisfied with the software's versatility, ease of use, nice interface, and the ability to either be guided through all topics or work individually with forms and schedules. It incorporates critical help topics for almost every possible scenario. All calculations are being performed automatically with high accuracy. The TurboTax Advantage subscription is very helpful because it provides uninterrupted service year after year.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.

Mar 3, 2026
Reviewer name: Justanoldfart
3 out of 5 stars
3 out of 5 stars review

Some improvements are in order

TurboTax Premier should offer more detailed advice on topics such as how to determine RMDs, whether RMDs are even required for defined-benefit pensions, how to deal with the foreign dividend tax, etc. Also, it would help a lot to include an introductory set of questions about whether the hassle of itemizing deductions is worth it. This would have saved me a couple of hours of data entry this year and last. And I live in a state with no income tax, so all of that is a waste of time.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 8, 2026
Reviewer name: Smerls
1 out of 5 stars
1 out of 5 stars review

Turbo tax forced upgrade for Windows11

I have always liked Turbo Tax but this year they got sneaky and I was considering switching. I have windows 10 and like to do my taxes with the desktop version and not online. I also don't want to upgrade just yet. This years desktop version only works with Windows 11 which is a huge inconvenience. Why??

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 1, 2026
Reviewer name: DKBJ1
3 out of 5 stars
3 out of 5 stars review

TurboTax is Not User Friendly

TurboTax is always challenging. It often exhibits a bad user interface, asks you to fill in answers it already knows, cannot handle some tax situations, etc. I always run across some situation every year that I have a devil of time figuring out. Help desk is less than helpful unless I pay them an additional $60 for real help. The phone line help could not understand that I needed technical help and not tax help. Had to use AI and my own experimentation to fix an income input situation.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 13, 2026
Reviewer name: TWG JR
4 out of 5 stars
4 out of 5 stars review

More Problems Than Usual

Although I am still very pleased with TurboTax, I had an overall feeling that this years edition was not as easy as prior years. I initially had 2 copies of my IRA/RMD information. One from importing and one from manual entry. I never had this problem before. I had a big problem getting the imports from my brokerage accounts to work. It turned out to be a problem with my pop-up settings. I had to research it on GOOGLE to solve it. I feel that the TurboTax software should have done more to point me in the right direction. Also, I wish it was possible to sort the list of charities.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 13, 2026
Reviewer name: Old tjh
4 out of 5 stars
4 out of 5 stars review

VERY GOOD AND GETTING BETTER EACH YEAR

I have used Turbo Tax since it's beginning when it was on many small disks I would load into a very small Mac. It has greatly improved over the many years but can still use more improvement. It needs to handle K=1 forms better. Also there are many financial institutions that cannot download info directly to Turbo Tax. Some information from the previous year such as prior depreciation does not carry over to the new year.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 1, 2026
Reviewer name: DC288t
1 out of 5 stars
1 out of 5 stars review

Too difficult to use

Terribly difficult to use. Impossible to use charitable donations (non-money) this year. Last year it was so easy to have non-cash items cost estimated and entered. Impossible to save. I continually lost my saved forms and had to start from beginning. So frustrating.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 1, 2026
Reviewer name: Long time user on Apple
4 out of 5 stars
4 out of 5 stars review

Not as good or easy as previous years.

I bought a new computer to be able house Turbo Tax 2025. I have used it for many years. All my files were transferred with the correct endings to saved files. Still, my data did not transfer from 2024 to 2025. The answer from AI after several in effective ideas was to enter the data myself. It seemed insulting. On my state return, I had to report numbers lower than actual, to make the program accept the math. It was only a difference of $16, but it was a hassle to find the error.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 15, 2026
Reviewer name: JanePE
5 out of 5 stars
5 out of 5 stars review

Confusing login

Didn't need any help with return. Had a terrible experience with logging in the first time. I find it confusing on having to go through Intuit to the login into Turbo. Every year it takes me about 4 hours to do it. I would appreciate it if you can give more explanation or make it simpler.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 1, 2026
Reviewer name: TTisBS
1 out of 5 stars
1 out of 5 stars review

Turbo Tax is just Awful!!

I have had nothing but problems upon problems while using the TT software. First, I found it really hard to install TT on a MAC device. It seems TT is not able to create a Native MAC application. I have to use an Intel chip emulator on my MAC device to run TT. This is terrible. What happens when in the future MAC updates this Intel chip emulator is not supported? I will not be able to run my older returns. Do I file a lawsuit to get all my money back? So just after I pay up for State TT Software and am about to file my return. TT returns with an error saying transmission failed and some obscure instructions about not having the correct updates. Shouldn't TT be checking for updates constantly and saving me the hassle and stress of dealing with Transmission errors due to updates?? This is just a terrible experience. My taxes are fairly simple. Maybe I will move to another Tax software next year while really providing terrible reviews online.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401