Turbo Tax is easy to be using. I had TurboTax for over 10 years. Only this year filling 2025 tax, I had 1 error on state tax M1W form. I called Support agent, she helped me very patient for over an hour. that error still could not go away. Finally. I have to print my state tax files and using mail filling

You miscalculated the Georgia 2025 SALT Tax Limitation. I went from a $1000 refund to owing over $600. It took you until 3/24 to notify me of this change as well. The $30 filing fee reimbursement is a nice gesture, but not enough considering I now have to adjust for covering a large portion of money I wasn't planning on paying - since I trusted your software and planned accordingly

I have been using it for many years, I am confident it does its job. You had a happy customer, but don't increase the license fee. I bought Premier copy of Turbotax this year, but it turns out to Deluxe version on my Mac. Support Center cannot find out why..

I've been a Turbotax user for as long as it has existed and before when it was Macintax. This is the first time i've been disappointed in the product. I had to fill out a state form by hand that has been around for several months. That should never happen.

Turbo tax used to really great and easy to worth with, even though some things can be confusing. but it has many issues. this year for example was the worst for clothing donations. What happened to the table chart to just enter how many of what you are donating. We donate a ton of clothing each year. It comes from 80 year olds that never got rid of anything. boxes of kids clothes in the attic and so on. So if we donated a box of kids clothes we could enter the date then check off how many pants, sweaters, tshirts, shorts, dresses and it used to lump it all and calculate everything. Now we have to look up the cost ourselves and enter each item seperately. It makes me wonder if you want us donating at all. Not a good change at all. Bring back the table. Also importing 1099 and stock reports. I had duplicate entries for everything. I had to g back and delete entries. and what was imported was wrong. I had 30 errors to fix at the end, all because of duplicate entries and the imports had the wrong address and Tin which messed everything up an wasn't asking the questions that I would have solved the error messages if they were imported correctly to begin with. I have to walk through turbo tax a second and third time just to make sure things were correctly imported.

I appreciate the on-line downloads from my investment carrier and the auto fill of related documents. I believe that you can give better "age related" info about required investment payouts rather than the "you might need to take a payment info" for those over age 73....

Been using Turbo Tax for 30 years - this year was very glitchy (i.e. sending me to Canadian retirement when I clicked on Social Security). The boxes to select 1099DIV or 1099INT are cumbersome. Pretty, but not fluid. I am actually not sure I will buy it again next year. The red boxes & exclamation points are a bit alarming when I've not had the opportunity to make an entry. They can wait until I miss something. Take it back to simple graphics.

Every year you change your product unnecessarily. I use Turbo Tax to file every year, so that it stores my and makes completing my taxes easier. You have a track record of making changes that make my taxes harder. This year has been a nightmare. This year I'm at the last step and can't transmit my taxes because of some software bug. You added some crazy feature that is apparently affecting a lot of people. And despite having to wait for "updates" every time I start your program, you can't fix this bug before tax day. What am I paying you for? I can file using free software. And I plan to do so in the future.

I didn't engage with one of the experts, but I was extremely disappointed that Intuit has discontinued their "It's Deductible" tools and service. We have used this nearly every year for the past decade. It worked so eloquently with TurboTax, but now it's no longer available and there is no simple means for tracking, estimating and downloading items that might have been given away as gifts.

I have been using this software for many years. each year it becomes more painful to navigate if I want to go back to something I might have missed. I do not know who sits there and approves the changes to the software each year. Does the company ask the users of people sit in offices and dream up of changes with no regard to their impact on users?