I talked to a tech agent. I did not get my free state tax to e-file. She gave me a 25% off code,. She told me to put it in the payment section. There was no place to put it. Now I have a code that I don't know where it goes. I have used Turbo tax for many years. This is the first year I had trouble with it. Clothing and misc household area was terrible with no its deductible amounts.

1. TurboTax has trouble calculating the tax for the sale of my business in California with my being a resident of Florida currently. It double taxed the income because of interview process errors. 2. The cost of the product is way out of line. 3. You did away with It's Deductible which removed a feature from TurboTax that had to be replaced by other efforts.

I have used Turbo Tax for probably 25 years or so .,..however long they have been around. I had more issues this year with things than in any previous year. Trying to get my EV credit into the return unsuccessfully and then having to back it out and file without it. Then I had to do an amended return and for some reason it remembered that I tried to put it in earlier and made it an nonrefundable tax credit. In short I had to do my entire return and mail in a hard copy of the amended return. Needless to say I may look elsewhere for tax software next year.

Turbo Tax 2025 is HORRIBLE. It took forever to figure out how to transfer last years returns, and once I started doing my taxes, I was confused several times through the process. Whatever changes you made since 2024, need to be changed back. I've used Turbo for several years, but doubt that I'll use them again. Very user unfriendly and confusing to follow.

E-filing was tedious. It required a passkey to gain access to Turbotax in order to pay by credit card. Once paid, it took 3 times to check for updates, and then the Turbotax servers were busy! Very frustrating. Regarding the program, there were no provisions to see where numbers were coming from nor to edit, as in the older versions.

Once I got into actually filing the return, things went great. Getting there was overly difficult. My gripes: 1. I go to create an Intuit account and am redirected to create a Credit Karma account. Feels scammy! 2. Constantly being pushed to the online version over the desktop. 3. Opening a prior year .pdf from TaxAct on desktop version Mac resulted in an unhelpful "boop" noise from the speaker and nothing happening. Some weird bug where you need to go to File --> New Tax Return, then try the import again to get it to work. Needed an AI to find the solution on TurboTax's forum. 4. Be sure to put dashes in your social security number or your W2 import won't work! 5. It could have imported more things from my prior year return (carryover history), but that's a small nitpick. 6. This review input box constantly altering what I am typing.

You have made filing much more difficult this year. I've used Turbo Tax Premier Desktop for many many years and have always had the ability to save PDF version or text version on my computer (not on your online listing). This year, every time I attempt, to do that, you ask me to sign in and then start to make things more difficult.

I had to call twice, and the in-person help was excellent both John and Elliot helped me solve my problems. Finding out how to call was extremely difficult. One was a software error that occurred during download. The other was trying to navigate back to change how I wanted to apply my refund, part to next year's taxes. It should not have been that hard to figure out. The AI help is 100% WORTHLESS!

1. Forced to use Win11, even with a fully patched and updated version of Win10 2. Print driver for Win11 sucks. No option for double-sided printing 3. After TRIPLE checking my returns, at the very end when I am submitting the return, then it finds THREE real mistakes.

I started with TurboTax online and quickly found deficiencies. You can't easily use it to create a per forma return. Portions of the programs didn't provide enough information/assistance. Download information couldn't be easily moved between the desktop and online versions. I stopped using the online version and moved back to the desktop version which in much more helpful when completing your tax return.