What I would really like is if you made the font size readable. You've got this whole big window and the information takes up a small part of it for most pages. You could make the font quite a bit larger and all the information would still fit. I get eyestrain every time. Don't suggest adjusting the font with my screen options BECAUSE THEN THE BUTTON TO ADVANCE DISAPPEARS AT THE BOTTOM OF THE PAGE ! and you can't scroll down to it.

I like that TurboTax shows me last years number versus the current year. This feature is super helpful and boosts my confidence that I got everything. I like that I can import much of my data from my brokerage and payroll provider. The extra validation checks are re-assuring like the audit risk meter and such. Why not five stars? A couple years ago I filed using the online/web product. TurboTax didn't tell me how much it would cost until I had already completed my taxes and was ready to file. I was charged more than twice as much as the desktop product for pretty much the same return as the previous year. I felt so betrayed, but I wasn't ready to spend another four hours doing it all over. Never again! In addition TurboTax doesn't seem to innovate very much from year to year. I feel like I'm only getting tax law updates between versions. That's essential but I consider it tables stakes for a tax product in 2026. What would be innovative? Build a helper AI agent custom trained or with RAG so I get answers to my tax questions with the latest info from the IRS. For example I had no idea what "qualified business income" was. Qualified for what? to win a pony? I went to the IRS site, looked up qualified business income for schedule C and then feed that along with my circumstances to ChatGPT to get a plain English answer and recommendation for how to answer. TurboTax could have done all that for me via a baked-in AI agent and said "The TurboTax agent recommends that you say yes based on your tax circumstances". It could have then provided the data sources with all the usual AI hallucinates disclaimers.

BAC / TurboTax (Intuit): The interface between Merrill and INTU failed during importing data from Merrill into TurboTax. After brief time, TurboTax displayed message saying the data import failed try later. I retried many times; created new TurboTax files again but still failed. Eventually, I entered the Merrill data by hand. Not only was the manual process tedious but the chance of error was greatly increased. Note: TurboTax was able to import data from Merrill Edge successfully. Note: Each attempt to import data from Merrill, I received email from Merrill, “We received your consent to share your account info with Intuit”.

I have used Turbo Tax for several years. This year the Energy Credit form 5695 caused my return to be rejected by the IRS on February 27, 2026.. I did a ton of research and many hours of my time to try and find out what happened. I found out that it was a Turbo Tax calculation error and was supposed to be fixed on March 6, 2026. It has not been fixed, and I read other people's advice to delete the form and start over. I did that and it was exactly the same. I manually entered "NO" on Line 25A to see if that would solve it. I do not know if it was accepted or rejected at this point. I am going to look for an alternative tax filing company next year. This was very stressful and disappointing.

I have used for Turbo Tax for years and think the changes made to navigate, especially within Investments were cumbersome and not clear. For example, it was not at all clear how to manually enter Form 1099's. Also, when you got to the place to Allow the import there is no message to indicate it was successfully imported. If it ain't broke, don't fix it. Last year's software was much better.

Your Premier Desktop does not allow for filing Kentucky State Tax online because of your system's inability to include in the online file a copy of the Federal Form 8582. This has gone on for two years. Therefore if you are not going to correct your programming we must switch to a different product. I've been a customer since Turbo Tax first year so I would like an answer to if you intend to correct the inability of a tax solution program to transmit a State Tax Return online as the State requires? Please no canned answer about having Turbo Tax do my return, not going to happen. The push to make people pay you to do returns is evident in your new design. The push to make people pay for "advice" is also evident as virtually nothing is covered by the "help" button. So just a YES or NO by next years product will you be able to transmit a Kentucky Individual Tax Return to the State of Kentucky with ALL required documents ONLINE? Also, your new design with the Comic Balloons and Quick Books look is terrible. Again, catering to people you don't have any financial background at all. The desktop version is ordered by people who have a little knowledge of accounting I would guess and don't need to be treated think a moron.

Turbo tax federal return was done correctly, I reviewed the paper copy and e filed the federal return. But I will NEVER file the Turbo Tax state return again. This is the 2nd year it INCORRECTLY listed the amount of US savings bond interest for my state return, which is not taxed by my state. I very carefully entered that type of interest as Box 3 interest from my bank's 1099-int, but when I did the math on paper, it was obvious to me that turbotax combined box 1 and box 3 interest as not taxable on the state return. I'll do my return on the state website so it will be correct.

It seems this year the interface was not as clean as normal. Entering imported documents took you in circles. Maybe the support of Windows 11? Never saw this on previous versions. Make the page that requires you to enter your state ID OPTIONAL. The information is not required to file your Taxes.

This year was not a good year for TurboTax. Program bugs prevented updates from working; the software had to be removed and re-installed. Forms were not ready until well into 2026 - there is no excuse for not being able to enter Schedule D data and get a reasonable estimate, perhaps based on prior year or tentative tax law, as soon as the early releases are available. The software does not remember choices made on the tail end of forms ("None of these apply"). Thumbnails (for example, of downloaded forms) should show additional details (for example, T,S, or J for 1099s) Some fields generated from downloaded data print so small as to be illegible both on screen and in printed forms. It prompts at every opportunity to sign up for additional services that were previously declined. Really disapointed this year,year.

TurboTax desktop was disappointing this year. Several sections asked for information with no button/link with clarification/definition of what was being asked. It seems ike Intuit is investing less in desktop version to push people to Online version, but I find the online version unacceptable and will change providers before using it. The state versions were even worse and I spent more time on state than federal this year! HUGE disappointment in loss of ItsDeductible! Intuit - I have used TurboTax desktop for 30 years, and you need to improve the DESKTOP version and add features (like ItsDeductible!) if you want to keep me as a customer.