I have been using Turbo Tax since 2014. A former co-worker suggested it to me in 2013. I have used it ever since. It has been an amazing experience each time. Best tax preparation software EVER! Hands down! Period! Outstanding Job, TurboTax! Awesome!

It has become less user-friendly. e.g. found more errors and to fix them were not straight forward. No help on each page as easy as used to be. Now it goes to an online help that was not very useful. It seems it was made this way to "encourage" us to use the live help that would cost $60.

Straightforward to go through. Intuitive and eas to use. Seems accurate (though, how would I really know?). Would be nice if the new senior deductions were shown explicitly, to see if I qualified for the max amount or if I'm in the phase-out range.

This time I gave Turbo Tax a rating of 4 out of 5 for the following two reasons: 1) After using Turbo Tax for over 15 years with no problems at all, in 2024 Turbo Tax, I was shocked to learn that in order to use it I had to have the latest Apple operating system (Mac OS). All my Apple computers would not accept the latest OS, so I was forced to purchase a new Apple computer. 2) Using the 2025 Turbo Tax app it would not transfer my personal data from my 2024 tax return. I had to input all that information on the keyboard.

I have used TurboTax and filed my own returns for several decades. The only real problems that I have had are with filing the forms for my complex trading accounts and strategy. It would be easier if import feature worked better. Both my bank and trading accounts are listed institutions, but the data still does not import cleanly.

1. I do not want be forced to use acrobat for printing!. I detest it. 2. Too many unnecessary questions. I accidentally checked a wrong box not germane to my return and had to file an amended return 3. Amended return with Turbo Tax kept producing inaccurate results.

Everything was great until I got to Foreign Tax Credit. Your instructions were a little to brief. You mentioned that their was 3 ways to handle it and you only gave instruction on 2. Trhe missing one was what to do when the total tax was less than $600.

The changes to this years taxes were difficult to navigate. It included new issues with my 1099s. They also treated my 1099 R from my Gov. Pension differently, asking for information about my pension and asking me for my CSA number. I would have appreciated a heads up on changes this year so I would have been better prepared. I spent considerable time having to research the information you wanted. I expected Turbo Tax to make filing easier, I was disappointed. I will be looking at a other software for next years taxes.

I like accuracy. It is compatible with my desktop version. I like the features where I can go back double check if there is any errors. The program links with the my financial institute and gets the forms if I have missed any. I did not have to us h support services at all.

The estimated tax section is terrible. I couldn't figure out where to enter my retirement income so the results were totally inaccurate. I talked to a live expert who couldn't answer anything specific about the software, such as where to input my retirement income. She was, however, quite helpful by recommending I ignore the software results if I felt they were inaccurate and told me I could use my own calculated results to pay estimated taxes. Given what I paid for this software, I shouldn't have had to calculate estimated tax payments myself.