Turbo Tax worked great. Have been using for over 20 years. The Foreign Tax Credit is difficult to use and I feel I left Foreign Tax Credit on the table. Instruction vague and not easy to understand and could only get one of 7 countries to get through to credit calculation . After 3 hours of trying gave up. Could not get through to Turbo Tax . did not take the highest number / country I entered left over $500 of credit behind. Made the statement in wording I could get up to $600 credit for Married filing joint but gave no instructions, gave nothing to help. This is poor Turbo tax!

I bought Turbo tax out right I wanted it on my PC, it was very difficult to download and to avoid any of the other options, I'd make easy to buy the software and get it on the filers PC The person that helped me download the software was very competent and patience

Turbo Tax is the best for downloading financial investments tax reports, and otherwise excellent for return preparation, except for certain New York returns. A Turbo Tax pop-up at the end of New York return preparation said it is unable to e-file a New York joint return of a resident and a non-resident, and that, in violation of New York's e-filing requirement, I must flle that return on paper. New York Dept. of Taxation told me last year there is no New York rule against e-filing such a return. Turbo Tax appears to have a defect.

Generally favorable experience, however this year estimated taxes were quite confusing and rather complicated. Plus, there appears to be a known and obvious and significant error in the calculation of quarterly estimates for federal taxes that had not been corrected as of Apr 9! The vouchers for my case were about 1/4 of what they should have been, so I will have to manually enter my value and not use the TT vouchers. State was ok. That error could have incurred significant penalties next year.

I have used turbo tax for 20+ years and this was the first year that I found the "learn more" explanations to be extremely non-helpful. Even pulling the form to review was not enough (usually that is all I need). Had to actually go to irs.gov and download instructions for the form I needed.

We use the Premier for residential rentals and the depreciation was held up. We signed up for updates to advise when it was ready. We did not get an updates until I went into the community to see if that was helpful. I took some time but I thought the comments meant it was ready and it was.

Had issues when recording installment payments for an asset we sold. Schedule E modified Form 6252 for a different asset, rather than creating Form 6252 for the asset we were dealing with. Had to go into FORMS mode and override the incorrect values and force a new Form 6252 to be created properly.

I would like to skip the software update when opening the software sometimes. Currently the update is mandatory every time I open the software or my return file. Because I want to have more control when to update the software so I can work offline and only connect to internet when I need a update.

This year was the most miserable year using your product. Program was buggy and needed updates. Could not get it to load a saved return in progress when I returned to it the next day. Finally need to be completely reinstalled to submit my return when completed. I have used the Windows desktop versions for several years, this is the first time with Mac and there may not be a next time for me. Help was AI and very ignorant. I am so glad I am not doing this on April 14.

If I use Turbo tax year after year, why do I need to look up past years information, the software should be able to do that for me. Also, I don't like the fact that once I answer a question in a section and I revisit it I have to answer the same question again, please fix this.