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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.8K ratings15.8K reviews
  1. 5 stars46% (7,251)
  2. 4 stars24% (3,755)
  3. 3 stars16% (2,467)
  4. 2 stars7% (1,129)
  5. 1 star8% (1,252)

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Showing 221-230 of 15,854 reviews
Mar 31, 2026
Reviewer name: SomebodyOnceToldMe
1 out of 5 stars
1 out of 5 stars review

Does TurboTax even care anymore?

TurboTax Seriously dropped the ball this year. First, it took until the end of March before I was able to accurately enter the values associated with my children's 529 plans, and I had to muck around in forms mode to get the numbers to work correctly. Second, it required a lot of shifting between forms mode and the normal interface to get my K-1 investment income to be entered correctly. Third, I saved and submitted my returns, and then TurboTax CHANGED THE NUMBERS after saving. Until everything processes/clears, I can only HOPE that TurboTax actually transmitted accurate numbers. Fourth, as I sit there typing this feedback, your feedback interface keeps deleting/changing the characters I'm typing in. It's as if TurboTax no longer cares at all about accuracy or usefulness. What the heck happened to this once great product?

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 30, 2026
Reviewer name: dlim
3 out of 5 stars
3 out of 5 stars review

Frustrating 1099 with option trades

The 1099 inputs are very time consuming and frustrating for the user especially if you have hundreds of option trades. TurboTax needs to recognize through the description option trades and ignore $0 cost basis since the net gain/loss amount is already calculated on the 1099. TurboTax also does not allow the user to do sufficient bulk updates on the 1099 form to make the "Review Needed" error go away.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 14, 2026
Reviewer name: B4me
2 out of 5 stars
2 out of 5 stars review

Slow annoying updates every time you restart it

First it only runs on Windows 11 which is an expensive upgrade. So you run win11 or mac OR you use the Web version. Its not very reassuring for all of your data to be on intuit servers. Every time you run TT it requires an update. The updates are SLOW taking hours sometimes. Cant you make a modular program with shared objects so updates are not to huge and slow. Its also undercut on price by several competitors.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 13, 2026
Reviewer name: KgeoAZ
3 out of 5 stars
3 out of 5 stars review

Turbo Tax

I have used Turbo Tax to file my tax returns for a number of years. But Tax year 2025 is the most challenging year for me to file my returns. Part of it is the 1099R amount combining the RMD distribution and ROTH conversion amount. I was confused by the questions Turbo Tax raised to split the two amounts. I made an error and caught it because I was missing Form 8606 although I did a conversion. I got it right in the end after a few passes. Another item tripped me when I filed the tax returns and they were rejected because of missing IP Pins. I had to get them from the IRS On-line but had to use ID.me to sign on to the IRS site. Login.gov is not an acceptable way to login to IRS, only ID.me. A heads up to secure an IP PIN from the IRS as a pre-requisite to E-file would have been nice. The filtering of data thru straightforward questions is one of the keys to get an accurate tax return and to avoid re-filing. I opted to use the legacy method versus the new web application for simplicity and I felt constricted when I initially tried it. There was a point in the interview which offered no way to return to the previous page but to proceed and complete the process using the web application.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 18, 2026
Reviewer name: nevasha
3 out of 5 stars
3 out of 5 stars review

Oh I can't wait for AI to upend TurboTax

Poor interface when it comes to going from EasyStep to what used to be Step-by-Step, as now one can only go to Forms and not land in the context of the form being filled by EasyStep. Poor at managing declaring Foreign Taxes paid for passive income from stock portfolio. The work flow assumes, incorrectly, that one can't have more than 1 country to which taxes are paid for any brokerage. This then incorrectly fills in with missing data and the unknowing user will miss having to manually go about correcting this in forms that can't be easily located due to the poor interface.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 1, 2026
Reviewer name: RandallWG72
4 out of 5 stars
4 out of 5 stars review

Sold as usual.

As always TT simplified the tax prep process. This year I hit a couple of issues but managed to work through. (Example: I had manually add my CHET contribution to my state return (CT 1040) -- maybe I missed a question or a bullet on higher education contributions.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 16, 2026
Reviewer name: utah filer
1 out of 5 stars
1 out of 5 stars review

Turbo Tax for States Sucks

I was unable to file my State Return in the online interface. I finally had to open the app which was I glad I had downloaded. I knew how to use because I had before. Finally my State Return went through. You need to fix the online interface for state returns. It sucked.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 25, 2026
Reviewer name: ggill1
5 out of 5 stars
5 out of 5 stars review

Turbo Tax is awesome!

It's easy and great to use! It's accuracy to detail, both Fed & State are indisputable. The walkthrough and questions ask during entry are excellent. It is such a relief to use, removes all the anxiety of doing taxes!! Makes me feel like I know what I'm doing! :-}

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.

Mar 30, 2026
Reviewer name: OldGEMinJax
4 out of 5 stars
4 out of 5 stars review

Everything was fine until the 1099-Rs..

TurboTax does not handle 1099-R forms correctly when the Taxable Amount is less than the Gross distribution. According to a Level-15 member of the Community regarding input of 1099-R forms, "TTX messed it up totally this year." I struggled with trying to get TTX to enter the correct amount and bypass the need for the Simplified Method Worksheet. Thankfully, I received great advice from the Community member that allowed me to avoid that confusing form.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 22, 2026
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Almost duplicate forms 8949 not caught by review.

Everything went great except that I started the tax return in December to see if I should make a deposit because I made a few thousand dollars in the stock market. I knew my Quicken program wouldn't be correct, but close, and I knew I would wait until February to finish my taxes. In February, I started my return and deleted my Quicken download and started my return. I finished my return, and it showed I owed $1500.00. I went into Forms and found that there were two 8949 forms that were almost identical. The one from Quicken was not deleted when I deleted the Quicken download. In my final review It indicated that everything was correct. I would have thought that TurboTax would have caught 2 almost identical forms 8949.I actually only owed $233.00, which was in the ballpark of what I figured it would be. I was glad I went over my forms again before sending them.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.