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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.9K ratings15.9K reviews
  1. 5 stars46% (7,273)
  2. 4 stars24% (3,771)
  3. 3 stars16% (2,475)
  4. 2 stars7% (1,135)
  5. 1 star8% (1,257)

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Showing 211-220 of 15,911 reviews
Apr 14, 2026
Reviewer name: TaxBob2026
4 out of 5 stars
4 out of 5 stars review

Easy Tax Filing with Head Scratching...

Just one area was confusing, during review of one of my states, it stated the State Tax withheld for that state did not match the amount in my federal tax form. But it did not take or show me the area that is was missing from. Found the answer in the online help after a while of searching. Filling out information for the Codes in a K-1 is also a little tricky...

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 15, 2026
Reviewer name: Lucky1145452
1 out of 5 stars
1 out of 5 stars review

Awful

Don't waste your money. TurboTax has become a masterclass in predatory upselling. Last year, using IRS Direct File was a much smoother, honest experience. It was straightforward, free, and didn't involve being hassled to "upgrade" every five minutes. Now that we've seen how simple filing directly with the IRS can be, paying TurboTax's exorbitant fees, especially their ridiculous $60+ charge just for state returns, feels like a total scam. Skip the corporate bloat and find a service that doesn't treat your tax return like a hostage situation.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 4, 2026
Reviewer name: princessDia
2 out of 5 stars
2 out of 5 stars review

Web Version is much more user friendly

Desktop version doesn't have a good flow. It would be OK if it marked everything that you reviewed as reviewed like the web version, but if you don't actually enter data for a topic, it looks as though you didn't look at it, so it just makes it very difficult to see what sections you've finished reviewing. makes it very hard to double-check what you still need to look at.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 8, 2026
Reviewer name: Alternate Raj
4 out of 5 stars
4 out of 5 stars review

Improvement Needed

I had been using Turbo Tax for more than 10 years now. But, I do not understand why there is no option to print the screen shot. Software tech must work on this so that we can do that for record of certain data. That also includes info about refund analysis & prior years AGI chart etc.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 6, 2026
Reviewer name: askingforanicknameiscrazy
5 out of 5 stars
5 out of 5 stars review

OK

Generally easy to follow. Good explanations provided. Note: I tried to use the online version and after being asked for my name, address and SS# three times I bailed. However, when I sign into my account, my initial entries are still there and I can't find any way to delete them.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Apr 9, 2026
Reviewer name: Keith_Y
1 out of 5 stars
1 out of 5 stars review

Bugs, bugs, bugs

Contributions to a Roth IRA (post tax) account do not affect taxes as long as AGI is below the contribution limit. When this information is added into TurboTax, then the tax increases. As I mentioned last year, when you print your tax return using the PDF option, the password protection does not work. I can still open the file without a password prompt.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 15, 2026
Reviewer name: COQUIT0
4 out of 5 stars
4 out of 5 stars review

Needs Inprovement

I don't like that when TurboTax asks a question and I answer “No,” it still walks me through that entire section even though it doesn't apply to me. It also doesn't clearly differentiate between me and my spouse. Please add a feature that takes users directly to the next unfinished section instead of returning to the top of the index page after each completed section.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 13, 2026
Reviewer name: SteveH11111
3 out of 5 stars
3 out of 5 stars review

better than the others but mediocre

It is good enough and better than the other software I've tried. However, its clunky, slow and isn't fully reliable. Remember to save often! It doesn't always copy forward previous year records accurately. I usually run into one or two bugs each year forcing me to correct the forms manually. Its slow. It no longer works with Windows 10!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 7, 2026
Reviewer name: NikkiDW
3 out of 5 stars
3 out of 5 stars review

Turbo Tax Needs Improvements

Really disappointed with the software this year. It was a real ordeal trying to make corrections to the "Capital Asset Sales Entry Worksheet". In past years it was a simple procedure. After spending 4 hours trying to make changes to 12 various line items that totaled $0.00, I finally gave up and will file my returns by mail. And I really don't appreciate seeing a $60 support fee in the upper right-hand corner of my screen. I also see additional money grabbing on various fees. Hopefully others will voice their opinions and the software for 2026 with reflect improvements.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 26, 2026
Reviewer name: JON115
5 out of 5 stars
5 out of 5 stars review

TurboTax Tech Support is OUTSTANDING!

TurboTax is a very good product, but I needed help and I had Outstanding Support for Tech Jeffrey, he made sure I was back on track and guided me across the finish line, right through the electronic filing! Jeffrey's knowledge of TurboTax was Super, his attitude was Superb, very positive, helpful and knowledgeable. I couldn't have done it without Jeffrey's help and support! Thanks, Jeffrey

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.