Although the software is nice, I only give it an average because there are issues with it that caused me lots of problems. That is when I ran into a problem. This is the second year. I use Norton Anti-Virus. The anti-theft protection build into TurboTax Desktop evidentially can't "Call Home" to verify that the product has been activated so it displays an activation box and makes you activate the product. Last year I ran out of activations even though only had it on one computer. This year I googled and found a solution. Whenever it asks that, you have to exit, disable all of your Norton (and other companies) antivirus software to avoid getting the Must Activate message. Yes, now I have a workaround, but one would think that Intuit programmers would figure out a way to check your account for activation without making you disable all of your protection to do so. Especially since this is NOT the first year of this problem.

First it only runs on Windows 11 which is an expensive upgrade. So you run win11 or mac OR you use the Web version. Its not very reassuring for all of your data to be on intuit servers. Every time you run TT it requires an update. The updates are SLOW taking hours sometimes. Cant you make a modular program with shared objects so updates are not to huge and slow. Its also undercut on price by several competitors.

It's easy and great to use! It's accuracy to detail, both Fed & State are indisputable. The walkthrough and questions ask during entry are excellent. It is such a relief to use, removes all the anxiety of doing taxes!! Makes me feel like I know what I'm doing! :-}

I found the on-line version confusing and I didn't see a direction, I felt lost with random questions. I found that I could download the program to my computer (which I surprised me- I thought this was an on-line only program) and that is how I finished and e-filed. With on-line, state e-filing seemed to cost me $39 with no mention of credit, while using the downloaded version e-filing state was only $15 (after $10 credit). I'll be definitely looking at other products next year.

Overall it's OK. The interface has gotten a little bit more awkward this year. I find it really annoying that I cannot easily find and separate mine and my spouse's various W2 and 1099 and other forms. That information is mysteriously buried which I find very annoying when I'm manually entering or importing the information. The W2 auto fill laughably fails every year when providing it a perfect PDF of the W2 forms. You also leave old $0 1099 forms around that I have to manually delete. When importing 1099 forms you don't check the TIN so amounts that do not belong on my tax return are silently included that I need to manually remove. Finally, I find it more than a little annoying that the audit defense that is bundled in with Turbotax is just a 1 year service that expires by next April 15th and not the proper statute of limitations expiration service. Also, this ridiculous business of requiring the latest version of Windows in order to use your software. I don't know what your game is, I don't know what the back end benefit is that you get, but there is absolutely no reason whatsoever to prevent the installation of Turbotax on a Windows 10 system!

THis is the absolute worst version of Turbo Tax that I've ever used, and I will likely never use it again. It was extremely buggy and unintuitive, filing complicated multi-state taxes was NOT easy (something I pay the cost of this software for) and the online help is essentially useless. It does do the math well, assuming that you have all the data, but the financial import section was confusing, as you get imports that you have to address that may be new imports, or carryover data from a previous version. It's not clear which ones they are as there are no dates on the imported data. My advice for 2025 is to shop around and see what other software is out there.

As an 11-year customer of TurboTax, it pains me to write a negative review, but it's time to face the truth. The truth is that in the age of AI TurboTax increasingly seems clunky and overpriced. I used FreeTaxUSA.com to complete the returns for one of my relatives. For relatively simple returns, it's a better product than TurboTax, and it's free. TurboTax needs to cut its price drastically to survive.

I've used Turbo Tax for many years and find it a competent tax prep program. It has made some changes over the last couple of years...some good...some not so good. I like that I can download my information from the previous year's file so I don't have to reenter my personal information again.

This year's product was glitchy and not enough explanation besides looking up on IRS site or using AI for questions. Some steps don't make sense ore TTax was not doing steps correctly. Too many gotcha fees also this year. Not super confident taxes are correct. May be harder to use on a MacBook Pro and using Safari as a browser. Know more than a few people

1. Turbotax Premier Desktop version does not have an updated interface to upload my Crypto transactions (new Form 1099-DA) from my Crypto tax software. This resulted in manual editing for corrections. 2. Then for some reason, after e-Filing, it tells me to physically mail in Form 8453, with Form 8949 transaction data that is already included in the e-File. I had no forewarning to troubleshoot, and it does not tell me why, ie what is the missing information, since Form 8949 includes all line items.