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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.8K ratings15.8K reviews
  1. 5 stars46% (7,251)
  2. 4 stars24% (3,755)
  3. 3 stars16% (2,467)
  4. 2 stars7% (1,129)
  5. 1 star8% (1,252)

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Showing 191-200 of 15,854 reviews
Mar 18, 2026
Reviewer name: DonnaLM
4 out of 5 stars
4 out of 5 stars review

TurboTax very organized and helpful.

Have used Turbo Tax for years. Usually very happy with product. 2024 and 2025 PA state product has an issue with Sch. D capital gains identified by taxpayer, spouse, or joint not carrying over from Federal input, and no helpful input screens on the PA side to fix the issue. Never a problem prior to 2024. I have previous experience as a tax accountant.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 7, 2026
Reviewer name: Spike2026
3 out of 5 stars
3 out of 5 stars review

Still wonky, not intuitive

It's a very wonky bit of software. I've used TT online for years and switched to Desktop this year because the interview process is so poor re K1 forms. It is surprising that the user interface is not improving despite advances in AI--which I used to overcome confusion with working with TT. Hard to see TT survive Claude et al.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 2, 2026
Reviewer name: Floating Horse Farm
2 out of 5 stars
2 out of 5 stars review

2025 TurboTax was a bear

I have used TurboTax for many years. I had a break for tax years 2021-2022, then resumed with 2023. It has always been seamless and easy. This year it was a bear. While filing my taxes, yesterday, there was a screen asking for my state name that had no exit. When I finally go out of there (eventually a cancel button appeared), I could not find the tax forms I was trying to file. After an hour of frantic searching, worried that I would have do my taxes all over again, I stumbled on them. I prepared my 2025 taxes on my Mac desktop. When I go onto TT online, it says I didn't file my 2023 or 2024 taxes. So there's no linkage with prior years, which is one of the big reasons I use TurboTax. I tried getting the desktop return moved online, but TT starts my return all over again. Meanwhile, my billing history confirms that I bought TT in 2024, 2024 and 2025. I wlll be calling tech support soon to try and get all this straightened out when I feel like I want spend the time doing that. Ugh. Thinking I had more than one account, I changed the log-in several times. Even when I eventually find the 2023, 2024, and 2025 tax forms in my Mac, I'm unable to import them to the online TT. It starts my taxes at the beginning. I don't why it's so difficult to find my tax forms on the Mac. Usually, everything is easy to find. I'm still unhappy that.you discontinued ItsDeductible last year with no equivalent app available anywhere at that time. Now there's something with a similar name, but I didn't use it, as I did all my in-kind donations before you pulled it. I LOVE that I can import all the financial data from my 1099-Rs directly from the financial institution.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 12, 2026
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

TurboTax sucks

Nothing was easy: Kept telling me to enter my Canadian income... There is none and never was Completely messed up my Fidelity info. No way to check if it got everything Hard to navigate Hard time finding last years return to help with this year Too much else to list I have been using turbotax for many years and it now is unusable

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 1, 2026
Reviewer name: JanetDP
5 out of 5 stars
5 out of 5 stars review

Consistently Accurate & Easy to Use!

Turbotax ease of use is awesome! The ability to download documents and review when otherwise would be very confusing is a great support feature. Mac OS compatibility is a win/win for me. The Accuracy is spot on, with any and every question that I have had. Turbotax will continue to be my one and only tax program.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.

Mar 24, 2026
Reviewer name: NM4311
1 out of 5 stars
1 out of 5 stars review

From big fan to hating it now

I have been using Turbo Tax for ages, since long before it was an Intuit product. This year was my absolute worst experience and I doubt I will use it again next year. The Deluxe product is now pretty bare, so I had to get the Premier. Then it never asked for my IRS IP PIN, so my return was rejected and I had to to figure out where to enter it on the software because it doesn't show up in the usual questions. I know it used to be. Also I had questions about the program itself, nothing to do with taxes, but was directed to JustAnswer and a CPA, so more $$$. Seriously, I don't know what's happened to Turbo Tax, but it can't be any worse.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 6, 2026
Reviewer name: Clyde Gray
2 out of 5 stars
2 out of 5 stars review

Improvements for next tax season for turbo tax

Need to increase these line numbers beyond 4000 for stock trades. Your web version needs to be data compatible with the desktop version. Your help topics doesn't always address your questions. Used DeductAble for transferring my donations into turbo tax premier 2025, but after transferring all data, I still had to input all location addresses for each donation date, which was time consuming.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 21, 2026
Reviewer name: keogeo
4 out of 5 stars
4 out of 5 stars review

Been using for years. Really good product.

Have used Turbo Tax for years and getting better at using it as time goes by. It's an excellent product and makes preparing my taxes easier. I especially appreciate the ability to carry over information from prior years taxes which saves a lot of time.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!

Mar 14, 2026
Reviewer name: anonymouse272
3 out of 5 stars
3 out of 5 stars review

useful if you have active brokerage accounts

Not my favorite software and not my favorite activity to be doing taxes. I am not thrilled with TurboTax. The interface looks like something that hasn't been updated since Windows 95. It's a bit clunky. I used it because my brokerage account gets complicated and (after significant effort disabling browsers and turning pop-up windows on, with no guidance from within the software, but rather looking up problems other people are having) it's useful to be able to have that part done automatically.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 11, 2026
Reviewer name: tax_filer_3845
5 out of 5 stars
5 out of 5 stars review

TT is good reliable software

It would be helpful to make an explicit instructions for entering all countries with foreign income on a brokerage statement as a single entry for foreign tax credit purposes to avoid redoing forms from scratch after figuring out that only 1 entry per broker per country is allowed.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.