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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.9K ratings15.9K reviews
  1. 5 stars46% (7,273)
  2. 4 stars24% (3,771)
  3. 3 stars16% (2,475)
  4. 2 stars7% (1,135)
  5. 1 star8% (1,257)

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Showing 191-200 of 15,911 reviews
Mar 19, 2026
Reviewer name: Vonrickstr
2 out of 5 stars
2 out of 5 stars review

A few FAILS for Turbo Tax this year

Not auto-filling the State of Colorado portion of federal adjustments I understand. Not providing enough information to help me figure out what goes there I consider a major fail on your side. When I did figure it out, I realized I had been missing this important deduction for many years. So far, catching it saved me $132 this year and amending 2023 to recover $62 overpaid to the state of CO. I have zero state tax owed and it's $25 to do a state efile. I told turbo tax I wanted to mail. Upon printing your program insisted that I DID efile and gave appropriate instructions for efile, NOT the instructions I needed (to mail). That actually took an unnecessary bit of time to figure out. FAIL

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 14, 2026
Reviewer name: venus kalona
4 out of 5 stars
4 out of 5 stars review

Glitch City

A lot of glitches for tax year 2025. Multiple times the application would launch and then quit, not opening without restarting computer. Consistently attempted to add Canadian fund information even when indicating "no" to living anywhere outside of USA. In past versions, updates were frequent but this one had maybe one or 2 and then nothing (updates seemingly necessary, see above). Frustrating.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 14, 2026
Reviewer name: Not good at taxes at all
4 out of 5 stars
4 out of 5 stars review

Conversion of a primary residence is not easy

I purchased the Premier version since it is supposed to take care of investment rental properties. It does not handle a conversion of a primary residence very well. The issue wsa the partial year as home vs. rental. Clunky interface and I ended up working around the system to set it up as if it were a newly purchased property. Improvement is needed to make things easier.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 6, 2026
Reviewer name: TurboScout 2025
3 out of 5 stars
3 out of 5 stars review

TurboTax is slipping

I thought that TT was more difficult to use this year. I especially had difficulty downloading Etrade tax forms. It simply didn't work. The download from C. Schwab was also difficult and I ended up doing it twice and ended up with redundancy with no amounts on the 2nd try. I then had to delete the empty 1099-int, 1099-div and 1099-B. The 1099-R didn't download several fields and consequently I then had to manually enter them (after it caught them on the error check). The rental property safe harbor QID doesn't seem to allow me to put all my rentals into 1 enterprise - why not?

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 15, 2026
Reviewer name: dmj2022
4 out of 5 stars
4 out of 5 stars review

An incorrect value total basis in IRAs generated

My wife converted $36,220 from traditional IRA to Roth IRA in 2024 and she did not have any nondeductible contributions to her IRAs. She filed 2024 Form 8606 with box 14 (Total basis) as blank and reported $36,220 on Line 16 and $0 on Line 17 (using TurboTax 2024). In 2025, she converted $26,361 from traditional IRA to Roth IRA. TurboTax 2025 generated her 2025 Form 8006 with Line 2 (total basis in traditional IRAs) as $36,220, which is NOT correct. After searched the answers from Google and TurboTax support, I am confirmed that TurboTax 2025 generates the wrong value of $36,220 on Part I Line 1 (Total basis in traditional IRAs) in the "IRA Information Worksheet" for spouse. I have to manually open the form to correct it as $0. Please correct the software defect!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 16, 2026
Reviewer name: SelfService
2 out of 5 stars
2 out of 5 stars review

Unnecessary Prompt for Full Service

I did multiple returns and for every return the software continued to waste time by asking if you wanted to move to their full-service product. It was very frustrating and annoying to continually have to answer that same question every time. They need to have an opt out ability.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 15, 2026
Reviewer name: NOPE Sorry
2 out of 5 stars
2 out of 5 stars review

NOPE

After many many years of using Turbo Tax, my infuriating experience is that the annually increasing and now constant UPSELL messaging and windows displayed during the tax prep/filing process are what now dominate the Turbo Tax program. It has overtaken and destroyed the integrity, quality and functionality of the software, and Intuit in general. I was genuinely shocked at the incoherent flow of using the program to walk thru my tax return this year. It's pretty zig-zag in questioning, back to this, forward to that.. frustrating. And hey, kudos to Turbo Tax for hanging on until the bitter end, when I eFiled my Fed Return, for desperately trying to get this WA State resident to prepare and file my State income tax return at the same time. HEADS UP TURBO TAX: WA State doesn't have a state income tax. Why not code that little nugget into the software?

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 14, 2026
Reviewer name: QXZSJC
2 out of 5 stars
2 out of 5 stars review

Turbo Tax needs to do better

I was hoping for a clear, thorough walk through with lots of hand-holding to guide me through the process. I bought the Desktop Premier version thinking I would get ample built-in support for the murky areas. I didn't get it. I mostly felt that TT designed the product to encourage you to pay even more for their human help services.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 23, 2026
Reviewer name: BDWilson1
3 out of 5 stars
3 out of 5 stars review

Problems with need to re-activate the program

The software worked well. I have had problems with having to continually re-activate the TurboTax Premier - Desktop program following each software update. The recommended solution was to delete my anti-virus software. This was totally unacceptable for me. So I rushed to complete my return before running out of the 5 available activations.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 1, 2026
Reviewer name: OSQNY
3 out of 5 stars
3 out of 5 stars review

Turbo Tax has regressed in user friendliness.

It was difficult for me to manually enter a 1099-R form that could not be imported. I would have preferred to automatically be shown the forms that were downloaded. As it was I had to hunt around to be able to find this information. that was a HUGE drawback to this year's software.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401