I've been using Turbo Tax for over 10 years and it have been a life safer for all those years. Each year the tax programs have continued to improve and strengthen my confidence in using it. It is very accurate in tabulating my return and features have definitely improved over the years. The compatibility with the integration of my tax forms have been spot on and easy. Although I have not reached out for any support from the staff I am put at ease knowing someone is always available to assist me if I run into any difficulties.

I have used Turbo Tax every year since 1998, and the CD is the only way I will ever do it again. This year I purchased the online installation Premier Turbo Tax, and installing was a nightmare. I got stuck in an infinite robot screening with photos that kept coming up with no end. I finally had my son, an IT specialist for Boeing, install it for me, and it took him an hour to get around that robot screening glitch. Never again.

This year's release went much more gooey in entering some of the data. It doesn't include a cross-check to the forms we have, which are pretty prescript in the fields (1099 forms in particular). The gooey interface questions are way too subjective.

It takes entirely too long to update. I am running very high internet speed and a modern computer. It should take that long to update software. I think Turbotax knows that there is a issue because it puts comments while updating like "we know it is taking a little longer than usual".

Generally good, but this year I got into a loop at the final steps where it said there were vague "errors", prompted me to click to fix the errors, then said there were still "errors" with no details saying WHAT the issue was. This cycle repeated multiple times, til I got sick of it and just clicked continue. It was an unnerving experience and gave me LESS CONFIDENCE in the software.

Although I was careful to enter the actual dates of my estimated tax payments in 2025, I noticed when I was printing my state tax return (after filing) that the dates had defaulted to the estimated tax due dates, not the actual dates I paid. That apparently happened last year also, although I did not see it until TurboTax reported I'd paid my 2024 4th installment on January 15, 2025 (which is why I was careful to enter the actual payment dates). Other than that glitch, I am happy with how TurboTax works and its accuracy.

We use the Premier for residential rentals and the depreciation was held up. We signed up for updates to advise when it was ready. We did not get an updates until I went into the community to see if that was helpful. I took some time but I thought the comments meant it was ready and it was.

I hate the 2025 version of Turbo Tax. What used to be easy to navigate is now near impossible. Even the simple process of starting a new return requires multiple steps, not the single key stroke from previous versions. Also the program is directed at selling additional (typically useless) added services to Intuit or paid advertisers. Again, I will seriously look for a new service next year.

Program generally works well. Easy to save and file. Forms I didn't know I needed get automatically added and calculated. Updates continuously come in, which makes me wonder if I should file or wait for ny more updates. Reviewing the entries seems to regenerate the already answered questioins about foreign bank acoounts.

Turbo tax is potentially just average. The use of ItsDeductible and its ease of importing charitable deductions had made me loyal to Turbo tax for decades. Now I feel inclined to look at other tax software to see what they offer and if I think they are more special than Turbotax.