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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit

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Showing 171-180 of 15,864 reviews
Mar 31, 2026
taxpayer080142
5 out of 5 stars review

turbo tax desktop

I really love the desktop version. I tried to use the online and the fields that popped up to import my tax forms from my investment account were wrong. They asked for the document number and other fields, but when I entered them it said password incorrect and never allowed me to enter my credentials. I stopped my online entry and went back to desktop. Better screens, better help, better information

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 31, 2026
David xyzzy
3 out of 5 stars review

not the best of experiences

Glitchy. The first time I clicked save I lost everything I had entered and had to start over. I got halfway though and had to pause a couple of weeks waiting on info. When I went back in 3/31/2026 to finish Turbo tax had a large update file to download. afterwards it said "pick up where you left off". It did not. it started at the beginning. My info was there but I had to click through it. Even though I saw where my IRA RMD had been entered the accuracy check kept saying I needed to enter it. Very stressful and not the best of experiences and I've been using Turbo tax over 15 years.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 13, 2026
JJMMDD
3 out of 5 stars review

Turbotax is OK.

The CA state return walkthru is poor. For such a large state I would expect it to be more like the Fed. The MA was somewhat better when I used to use that. There is not a good way to track your accrued interest for bonds which would be nice. Or at least asking about it. And charging $25 for e-file a state return is robbery. NY may have a lot of problems but outlawing this seems appropriate.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 10, 2026
Martha2245
5 out of 5 stars review

Assistance was greatly appreciated.

Jerry (sp?) was wonderful, patient and professional. He got us out of a vicious circle and took his time double-checking as the problem was a glitch. We had spent an hour by ourselves trying to figure it out and Jerry did as well. So, Jerry gets the 5 stars but your software gets a 3 as this was the second glitch we encounter. The first glitch was resolved by looking at the responses of others who encountered the same problem.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

It’s great to hear our tax experts could provide the clarity you needed. We take pride in matching you with pros who make the filing process feel manageable and secure.

Mar 15, 2026
Lewie40
4 out of 5 stars review

Saves me time

I use TurboTax because of my investments. Investments illustrates the good and the bad of TurboTax from my point of view. Assuming that TurboTax is correct in choosing to fill out the numerous schedules and worksheets that it does, then that is a good point because I would never have had the patience to do that. On the other hand, in investments as well as other categories, there is no way for me to check on the numbers that TurboTax generates until the return is completed, so I have t have faith that they are correct as I proceed through the data entering phase.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Apr 10, 2026
Kal51
3 out of 5 stars review

Watch out for Estimated Tax Vouchers for IRS

Generally favorable experience, however this year estimated taxes were quite confusing and rather complicated. Plus, there appears to be a known and obvious and significant error in the calculation of quarterly estimates for federal taxes that had not been corrected as of Apr 9! The vouchers for my case were about 1/4 of what they should have been, so I will have to manually enter my value and not use the TT vouchers. State was ok. That error could have incurred significant penalties next year.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 3, 2026
IT STINKS
1 out of 5 stars review

IT STINKS!!!!!!!!!!!!

I've used TurboTax for years, but this year after paying and going though the full data entry process, it would not complete the filing process and near the end it would not complete the process to file, and kep insisting I must fill out an aditional 700+ pages of additional forms for capital gains, which were provided by Edward Jones, inc. So, I took my printed forms to a tax advisor and they said I was doing everything correctly, aud TurboTax would not let me file neitjer Federal nor Virginia. It was a fiasco and frustrating to say the least. Apparently I consulted wih a TurboTax Customer Services Reprentative who had me erase my Capital Gains entries and reload them from Edward Jones three times, but the answer was the same. In order to file Federal and Virginia income taxes, I was forced to reprint everything and manually mail the returns. I heard there was a problem with TurboTax regarding Capital Gains... If so it should have been corrected through an update

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 3, 2026
BullHill
4 out of 5 stars review

Turbo Tax confusing elements

State Filing section buggy. Requires sign-in even using installed software version. No way to exit short of signing in (didn't have a sign-in) or hard cancelling, which I had to do from task manager. And presses hard to do state filing even though WA doesn't have state income tax. Pretty stupid. Should be able to take "NO" for an answer. "Senior discount" new this year. Some explanation would be good. Spent an inordinate amount of time trying to find where that came from; whether was accurate.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 1, 2026
TTaxSucksBigTime
1 out of 5 stars review

Failed Validation

I keep getting this message. Have updated t-tax (and windows) multiple times. What are my options? " TurboTax Premier 2025 FAILED_VALIDATION. There is an update available for your version of TurboTax. Before you can file electronically, you'll need to get this update. To do this, go to the Online menu and select Check for Updates. OK"

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 15, 2026
Sailor1620
5 out of 5 stars review

First Time User

This is the first time I have used TurboTax. It was a chore, BUT I had a cadre of amazing people helping me throughout my ordeal. I am sold on the ease of use with the caveat "after the first time". The format is simple, straightforward, and if you're well prepared, easy to navigate. I am fully committed to the 2026 program. The internal features are well articulated, and the compatibility with IRS forms is very accurate. I'm glad to have had the experience. It will be repeated.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.