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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.8K ratings15.8K reviews
  1. 5 stars46% (7,251)
  2. 4 stars24% (3,755)
  3. 3 stars16% (2,467)
  4. 2 stars7% (1,129)
  5. 1 star8% (1,252)

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Showing 11-20 of 15,854 reviews
Jun 12, 2026
Reviewer name: ewoldde9
3 out of 5 stars
3 out of 5 stars review

You asked for a review. I added a request

There are too many little glitches througout the system--fortunately, not in critical areas, For example-- I recently struggled through the 1040-ES for 2nd qtr. payment. I remembered that in the final stages of filing my 2025 (TT Winfows desktop) there was an option about preparing estimates for the new year. Although I suspected it was just to print out the forms and instructions, I launch TT and tried to find it. I launched the help pop-up (a small box), enterered '1040-ES' in the search field, and selected the appropriate item from the list. When the results appreared wtithout any word-wrap, I tried to enlarge the frame but found it did not provide for that. It seems that either this function was not checked by quality assurance or the correction was not a high enough priority. Second, I would ask you to consider adding the ability to calculate quarterly estimate amounts--either within the main TT or as a separate program. There are several sites that provide such tools: IRS.GOV and CALCULATOR.NET show two different approaches. However, they all have no provision to save your data for when you need to calculate the next qurater's payment. Doing this with TT would not only allow a 'Save' option, but could also allow for using the data from the prior year as a starting point. If you have never had to do it, I challenge you to go throught the 1040_ES withing 6 hours, and to get the full effect, you might assume an AGI of $75,000 (for income already taxed), then add $7,000 for dividends, $5,000 in capital gains, and $2,000 for collectibles (as if you sold the jewelry you inheited from your distant aunt, or you sold your comic book collection), and allowing for the time you would have to gather those numbers.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Jul 7, 2026
Reviewer name: Lec54
3 out of 5 stars
3 out of 5 stars review

Cumbersome Navigating

1- Modifying investment entries in the step‑by‑step workflow is difficult because updates must be made through the associated form(s), rather than directly within the entry. 2- The Interest and Dividends sections are cumbersome to navigate; viewing all entries requires constant scrolling up and down. 3- The tax software should automatically exclude penalties on tax payments whose deadlines were postponed to January 2025 due to the Los Angeles wildfires. A similar extension was also announced at the federal level.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Aug 1, 2026
Reviewer name: InterUser
3 out of 5 stars
3 out of 5 stars review

International incomes are poorly handled

International incomes are poorly handled and buggy: Missing EIN for foreign institute creates issues Form 1116 required manual form edit - guided did not work correctly

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
May 24, 2026
Reviewer name: DMAC1963
3 out of 5 stars
3 out of 5 stars review

Make sure you file the State

Your software made us submit our VA state late. We thought we submitted the state along with the Federal. It provided no "warnings" that the state was not submitted. 7 weeks later we submitted because we checked the state for submittal and they had no record

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
May 7, 2026
Reviewer name: Intl Org employees beware
3 out of 5 stars
3 out of 5 stars review

Did not catch a simple error

Disappointed this year as it did not pick up on the fact that I missed a check box under wages re: international organizations even though I entered estimated tax payments. Even when someone else discovered that I did not have a schedule SE or Schedule 1, TurboTax was still confused why I was doing an Amended return. It was provided a confusing answer as to whether I needed to print and mail the amended return or could e-file it.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
May 7, 2026
Reviewer name: Update Lockup
2 out of 5 stars
2 out of 5 stars review

A Nightmare to File

When it came time to file, your software required an update and then locked up my entire TurboTax software. Trying to find help was fruitless and I had to print my return to file by mail. NOT Happy considering I had other issues when trying to initially file and your system rejecting my return do to the AGI from 2024 that it requested.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
May 14, 2026
Reviewer name: LizJPG
5 out of 5 stars
5 out of 5 stars review

A loyalful user's comments

I have been using Turbo Tax for many years. I hope to continue using it if the price is not going to hiking up too much. The tax return filling is super time-consuming. This year I'm one month behind my schedule. Perhaps Turbo tax will have AI agents to help speed up the process for the users.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

May 11, 2026
Reviewer name: sam_xx
1 out of 5 stars
1 out of 5 stars review

2025 Turbo Tax CA Tax Return Filing Issue

It's so fustrating using 2025 Turbo Tax Desktop version. This whole day from 11am to now 6:!3, i am trying all differnet ways to file my 2025 tax return. It won't get past filing stage. I tried repeatedly updating the app; uninstalled the app; clearing cache etc. Everything you can think of. So I finally tried filing the federal return first. After IRS accepted my fed tax return, I prceeded with my CA tax return filing but now I cannot file. It said CA doesn't accept an efiled return. And then I continue the process anyway...I went thru the review process thru the step of printing/saving return...after that, it took me to the Rating tab. Why??

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
May 16, 2026
Reviewer name: JBCA2026
3 out of 5 stars
3 out of 5 stars review

Very Disappointed in 2026.

First: We were supposed to get a $10 credit to offset the state filing fee. We did not receive the credit and there was NO space on the Filing pages for us to remind that we should get it. Second: Information was "required" by your software that we have never had to share before, and we were not allowed to skip this info; e.g. we did NOT want our phone number on our federal tax return. Third: We had to re-enter identical information over and over. The account for our refund is the same as last year, yet we had to reenter it TWICE for federal and again for state taxes. Why?

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
May 6, 2026
Reviewer name: JLoFlu
4 out of 5 stars
4 out of 5 stars review

Not 5 out 5 for the 1st time ever!

You eliminated some features. For example, when notating the things that are donated to charity is completely different. The Old way (2024 and prior) was much better. Another feature that needs to change is how you've organized the types of numbers needed for deductions. When was the last time you got a bill from the hospital that differentiated between lab fees, room operating fees, doctor fees, and all the other fees hospitals give us. The same about billing when going to my primary care doctor. Why do you ask for it this way. Is it a problem with your software or is it a problem with the IRS??

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.