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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.9K ratings15.9K reviews
  1. 5 stars46% (7,281)
  2. 4 stars24% (3,777)
  3. 3 stars16% (2,481)
  4. 2 stars7% (1,138)
  5. 1 star8% (1,260)

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Showing 1,971-1,980 of 15,937 reviews
Mar 7, 2026
Reviewer name: TTax2602
2 out of 5 stars
2 out of 5 stars review

No free state as advertised

I have used for several years. The past few, ease of use OK, but less information with the online version. Online too vague. Advertised free state at end I got charged

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 9, 2026
Reviewer name: JARKMR
5 out of 5 stars
5 out of 5 stars review

Turbo Tax was easy to understand & helpful.

Turbo Tax 2025 was straightforward and easy to use although the format changed from the 2024 year. Entering the Charity Non-Cash seemed a bit redundant and time consuming. I did not use a Live Expert.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 14, 2026
Reviewer name: Universe4All
2 out of 5 stars
2 out of 5 stars review

Harsh and misleading advertising!

Very discouraged with the forced and misleading push to Turbo Tax cloud! I almost signed up and my 89 year old mother did sign up unknowingly. Harsh and misleading!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 2, 2026
Reviewer name: Jayveelle
3 out of 5 stars
3 out of 5 stars review

Beware trouble with 1099-Misc with Rent & Royalty

Ridiculous that on a 1099-Misc I cannot enter Rent & Royalties on one 1099. Took me hours to figure out that I had to create a separate 1099-Misc and divide the two up and alter the payor name slightly so TurboTax didn't get confused.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 8, 2026
Reviewer name: Shirley10038
1 out of 5 stars
1 out of 5 stars review

Too Many Hidden Fee

Too many hidden fee. I purchase turbo tax premier and I should get I free state. When i open the new state you charge m fee and after i am done you charge me same fee i dont get why.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 2, 2026
Reviewer name: MarkJose
2 out of 5 stars
2 out of 5 stars review

Turbo Tax keeps getting worst at DIY tax software

Why did you take out the ESPP cost basis calculation? Are you just trying to sell crippled software to increase your "live tax advice" revenue? Hopefully, an AI generated software company puts you out of business.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 26, 2026
Reviewer name: Bernie_1
4 out of 5 stars
4 out of 5 stars review

Ability to Attach PDFs with e-File to IRS

I had three W-2s to deal with (one was a W-2c for corrections), and I think it would have been beneficial to submit the copies as PDFs to the IRS in order for them to review, and ensure the 1040 was accurately annotated.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 9, 2026
Reviewer name: Kate 162387098612843
5 out of 5 stars
5 out of 5 stars review

Form 2210 (Roth yearend conversion)

I had a great experience with your AI and live help to answer a question on how to access and use from 2210 to address a 401k to Roth conversion that was done at the end of the year.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for the shout-out to our team. We know every tax situation is unique, and we’re happy our tax experts were able to provide the specific guidance you were looking for.

Apr 13, 2026
Reviewer name: Dissatisfied Customer MD
1 out of 5 stars
1 out of 5 stars review

Buggy and overly complicate

Buggy from the first step. Makes the simplest things complicated. For example, I'd like to save my tax file to my computer. No easy instructions. Only how to print. I've looked online. I've looked at Turbo Tax help. stupid

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 8, 2026
Reviewer name: Bob bee
3 out of 5 stars
3 out of 5 stars review

Needlessly Confusing and stressful

Many sections do not have a logical order for entering or editing data entered, especially with imported income documents. Gets you in a loop. Have to go thru 4 other sections to be able to get to edit info in the first section.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401