Pretty easy and user friendly. However, there has to be a better way to display the stock download to be able to double check the download without clicking on sooooooo many pages.

The help section is pretty useless. I find the constant attempt to upsell annoying. navigation through software is cumbersome. would prefer to use iPad for this software

My only complaint is that this is the second year in a row that I forgot to enter form 1095 information and TurboTax did not catch it before I tried to efile.

Hate the new format that you have changed to. Program automatically tries to suggest we have a Canadian Pension. You costs for incremental states is crazy expensive.

Struggled a little more with this this year. There were questions that were asked about pensions that I didn't understand. And processing my Medical expenses don't match up with my method of record keeping in Quicken.

TurboTax is hard to use, and software support is clueless. A simple credit card entry problem could not be fixed. Makes you wonder what other problems are in the program.

Didn't work with my mac operating system. Charged for the program, charged for an extra state, charged to efile (each state)... tried to sell me multiple extras... annoying and makes me want to consider using a different company next year.

I've used Turbo Tax for years. The process of navigating through the various sections is difficult and time consuming. Each step takes you back to the start of the section. Navigation needs to be made more efficient.

I have used Turbo Tax for many years and noticed the changes to the format and questions asked. I prefer the older versions much more. The process is still smooth, but the new layout and approach is not as good.

A bit more complex than in previous years. More information requested from the 1099 forms. I spoke with Inna, one of your tax specialists. She was VERY helpful and VERY professional My issue required an upgrade to the Premium version.