Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.9K ratings15.9K reviews
  1. 5 stars46% (7,281)
  2. 4 stars24% (3,777)
  3. 3 stars16% (2,480)
  4. 2 stars7% (1,138)
  5. 1 star8% (1,260)

Member photos

Sort by |
Showing 1,801-1,810 of 15,936 reviews
Mar 31, 2026
Reviewer name: unhappy user2
1 out of 5 stars
1 out of 5 stars review

burdensome

I wanted to select the standard deduction but it made me go through the entire program to verify which option is best. I already know and would like to skip all the steps next time

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 9, 2026
Reviewer name: MarkLysyj
5 out of 5 stars
5 out of 5 stars review

Premier Turbo Tax

Fantastic product. Software download completed with ease. Software installation was simple and quick. Software usage was a pleasant experience. Thank you for creating such a user friendly product.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.

Mar 25, 2026
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Garbage for this kind of money

You guys failed this year as I had to input all my brokerage data manually since it would not download from the institution. The program is not intuitive anymore, for what you charge it can be better. I will be exploring your competition next year.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 14, 2026
Reviewer name: CregB
4 out of 5 stars
4 out of 5 stars review

5 hours to finish

I continue to struggle with entering K-1 form information. It would be nice to allow download K-1 from financial institute or allowing form 1116 information exactly as presented. The trouble is with Box 14

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Apr 1, 2026
Reviewer name: joeeee123456
4 out of 5 stars
4 out of 5 stars review

turbo tax comments

I tried to do an online return, but it was a mess. You also included a Schedule for a business I no longer have. I could not figure out how to get this deleted

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 24, 2026
Reviewer name: slencion
4 out of 5 stars
4 out of 5 stars review

TurboTax desktop not what it used to be

OK but the desktop experience is worse than the past especially handling 1099's. Seems like trying to coerce users to switch to using on-line version but may backfire as some users like me might bite the bullet and switch to another solution.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Feb 25, 2026
Reviewer name: Banzai9463
5 out of 5 stars
5 out of 5 stars review

I keep coming back to Turbo Tax

I found the software comprehensive enough to address all of my needs. The few questions I had were easily researched and answered. Knowing LIVE support was available is a good "safety net".

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 19, 2026
Reviewer name: LAS55
3 out of 5 stars
3 out of 5 stars review

Improvement needed

many questions are ambiguous and there is no info to further explain. state taxes specifies that 1099Rneed to accompany return but there is no feature to upload the docs to the return.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 11, 2026
Reviewer name: AGTTXTY2025
4 out of 5 stars
4 out of 5 stars review

TT was better in previous years.

Each year TTax seems to get worse. Less intuitive, more cumbersome to use. My sense iis Im getting less value and the software is more expensive each year.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for the high rating and the candid feedback. We know our fees are an investment, so we work hard to ensure the speed and stress saved are worth every cent. We're glad our professional tax preparation could provide the peace of mind you needed this year!

Mar 16, 2026
Reviewer name: jlcooke
1 out of 5 stars
1 out of 5 stars review

Turbotax is a pig

Turbotax is probably the best tax prep software out there, but it does not relieve them of their culpability in lobbying US Government officials to prevent the use of automated tax filing software developed by universities in the 1980s.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401