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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.8K ratings15.8K reviews
  1. 5 stars46% (7,252)
  2. 4 stars24% (3,755)
  3. 3 stars16% (2,467)
  4. 2 stars7% (1,129)
  5. 1 star8% (1,252)

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Showing 1,801-1,810 of 15,855 reviews
Mar 6, 2026
Reviewer name: Mike0M
4 out of 5 stars
4 out of 5 stars review

Some Confusion

I did find it confusing as to whether you want to start on-line or desktop. I found out that if I wanted it to look like all the previous years' returns that I want to start on the Desktop and not On-line.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 1, 2026
Reviewer name: john22222222222222
4 out of 5 stars
4 out of 5 stars review

Not a friendly download

It would be nice if the download would tell you that it is still downloading with an hour class or something. The time to load it up says 2 minutes, but takes at least 15.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 13, 2026
Reviewer name: scobie1943
2 out of 5 stars
2 out of 5 stars review

software problems

turbotax has an ongoing problem with not being able to upload tax documents from vanguard to turbotax. this software bug has been unaddressed by turbotax software maintenance for years. this is unacceptable. fix this software bug ASAP!!!!!!!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Jan 24, 2026
Reviewer name: Audster
3 out of 5 stars
3 out of 5 stars review

Too many in app ads

Too many distractions that confuse me along the way. I just want to file my taxes, not be bombarded with ways for Quicken to enrich itself along the way.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 12, 2026
Reviewer name: jmishkan
3 out of 5 stars
3 out of 5 stars review

Parents and dependents returns kept separate

Turbo Tax Software should be able to keep track of imported previous years and check for errors in claiming dependents and education expense credits and deductions.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 6, 2026
Reviewer name: annoyed user 3
3 out of 5 stars
3 out of 5 stars review

annoying new interface

I explained all in my first review of why I didn't want audit review. I'm not going through that again. But keep in mind, this is why my review is going down. Here's another problem. Why do I have to review things twice?

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 1, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Turbotax works great

Things went fine. The software really can use an uplifted user interface as it is very time consuming. Would be nice if it was a web form that can be easily navigated back and forth.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 7, 2026
Reviewer name: Rich in Oceanside
5 out of 5 stars
5 out of 5 stars review

Gets easier to use every year

The interface with the guided questions is very simple to use. I have used Turbo Tax for over 20 years. Even entering info from a K-1 shareholder form is today quite easy, whereas a few years ago that was tricky and required some tax knowledge.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.

Mar 22, 2026
Reviewer name: BS333
3 out of 5 stars
3 out of 5 stars review

Turbo Tax needs upgrade

This is first year that I have had problems with Turbo tax - spent several hours on the phone with tech support - could not download information from brokerage firms - had to enter everything manually

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 13, 2026
Reviewer name: BethAZ
4 out of 5 stars
4 out of 5 stars review

some frustration this year

This year using Premier (like I have for many years) there were several times that I wanted to go back and review a portion of a section (revise at times) but it was not as user friendly as in prior years. That was frustrating.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.