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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.9K ratings15.9K reviews
  1. 5 stars46% (7,281)
  2. 4 stars24% (3,777)
  3. 3 stars16% (2,480)
  4. 2 stars7% (1,138)
  5. 1 star8% (1,260)

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Showing 1,771-1,780 of 15,936 reviews
Apr 7, 2026
Reviewer name: DGWJEW74
3 out of 5 stars
3 out of 5 stars review

Designed to force you to pay for help.

I use Turbo Tax every year. I mailed my return in 2024 and filed electronically in 2025. The AGI reported in 2024 is exactly what is on the return I have a copy of, but the 2025 return was rejected.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 11, 2026
Reviewer name: TLFLMO
3 out of 5 stars
3 out of 5 stars review

hard to get a human by phone

I had problems this year. the drop down screen for my financial intuitions. Had left off 4 of the banks i use. I found it hard to contact turbo tax by phone. hard to get a live person.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 17, 2026
Reviewer name: 8Anjay
4 out of 5 stars
4 out of 5 stars review

Allow Button Fault

"Allow" button that permits connection to other sites is inert. There is no animation or sound to signify that the button has been successfully activated.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 14, 2026
Reviewer name: kat231
4 out of 5 stars
4 out of 5 stars review

GLitch in 1099 Transfer info

Had a glitch this year where it thought my retirement was my spouses (who previously died). I had to delete the whole 1099 info (that transferred over) and enter it all manually.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 18, 2026
Reviewer name: AZsha
3 out of 5 stars
3 out of 5 stars review

TT is losing the simple things it used to do well.

After all these years, TurboTax didn't produce Federal Estimated Tax forms. Come on guys -- that's so basic! And there's even all kinds of feedback online about that. But as of March 18 -- it's not there.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 11, 2026
Reviewer name: Hawkeye123456
3 out of 5 stars
3 out of 5 stars review

TurboTax not hitting the mark this year.

Absolutely horrible experience using this program this year. It wasn't nearly as hard in the past. Probably due to A.I. garbage. Not sure I will use TurboTax again.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 8, 2026
Reviewer name: Swimmer45
2 out of 5 stars
2 out of 5 stars review

Turbo Tax for 2025 was terrible

I am going back to using an accountant next year. Turbo Tax was more difficult to use for 2025 than it ever has before, and I've used it for many years. It probably took me twice as long to do my taxes this year as it has in previous years.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 9, 2026
Reviewer name: kjhkjkjhkh
5 out of 5 stars
5 out of 5 stars review

great

first using premier. Was pleasantly surprised at the ease of use and how it was able to accept investment infor. saved lots of time and improved accuracy. Only negative was having to pay 25 for every state return

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.

Mar 24, 2026
Reviewer name: JmmmCCC
4 out of 5 stars
4 out of 5 stars review

TurboTax Filing Instructions need work.

When entering my 1099 B information - there was a note that I would have to submit my 1099- B with my return. However, when I printed out my filing to submit, the instructions did not include this as part of the items to submit.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 12, 2026
Reviewer name: alo55Tiger
3 out of 5 stars
3 out of 5 stars review

Thanks for being great in the PAST.

I have used Turbo Tax for years. Every year it feels like I am being browbeaten to accept add on probuct I don't need or want. It is very tiresome. I am goint to start looking now to find a product to use instead of Turbo Tax next year.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401