Entering the brokerage information from Schwab was a disaster. It used to be easy and now was very confusing and resulted in a number of zero accounts that I had to delete. The old way was MUCH cleaner.

Need to address the issues with Quarterly Federal Estimated Taxes. So, if a person Pays Federal Quarterly Taxes the program should ask Did you do States Quarterly and or Local?

Product should be compatible with Windows 10. I am not buying a new PC just to do my taxes. Features related to state estimated taxes are confusing.

On-line support very helpful and responsive. However very disappointed that the feature to upload significant supporting documentation is no available via the purchased software as opposed to the on-line.

I continue to resent the constant solicitation of TurboTax services when I am capable of filing my returns without additional assistance. Checking the box once should be sufficient, not multiple times.

All in All it was pretty good. I got stuck a few times where the explanation wasn't clear to me. I called and was connected to a knowledgable person who guided me through my problem.

The experts - Tamara and Brigippe were very helpful. They are very friendly and professional. They answered all my questions and find the solutions to me. I'm very happy with their services.

I have used Turbo Tax for many years and been very happy with it. This year they made some changes to it and I felt there was less 'in program' help.

Used before, but I accidentally chose the desktop version and not the online this year and I had more issues. Also could never find "tax help" on the screen. Also, hard to get out of some screens to go one step back .

Always a funny glitch somewhere. Never disappoints. But predictable even if the IRS requires new info for the same old returns repeated for a new year. That part makes me crazy.