I've been using Turbo Tax for over 15 years. It has provided the explanations and advice through self-employment, capital gains, retirement income, etc. I feel like I understand my taxes rather than handing them off to an accountant.

Great product! Turbo Tax makes filling out of forms relatively simple and makes fast! I especially like the checks/reviews that it has. The tool's by-topic workflows make the tool very intuitive.

Review of return shows no errors, but return is not accepted by the federal gov't. Disappointed that I now have to use the US Postal service to send the return in.

There was too much time and energy spent trying to sell me additional products, and not just doing what I bought the product for. That made the experience unnecessarily unpleasant.

Doesn't work with Windows 10 which my main PC is still on. Feature wise it is very similar to the previous versions which all worked great on Windows 10.

telephone support was provided to correct a program issue that would not accept the cid code on my credit card- after a call they fixed the program a few hours later

TurboTax is a fantastic tax program. It guides you step by step through the whole tax process. I would definitely recommend this for anyone looking to independently work through their taxes.

The interface could be more efficient. When I go back to a previous section and finished the work there, you should not force me to answer a series questions again that I answered previously to allow me move forward.

TurboTax interface is the most user friendly and complete interface of ANY software that I use. Nothing compares to its completeness and accessibility.

I was able to get taxes completed in one afternoon. However, each year turbo tax changes just enough that there is always a bit of a learning curve which from my perspective means it gets just a little more difficult each year.