1. I do not want be forced to use acrobat for printing!. I detest it. 2. Too many unnecessary questions. I accidentally checked a wrong box not germane to my return and had to file an amended return 3. Amended return with Turbo Tax kept producing inaccurate results.

Overall I have had good success with Turbo Tax Premier across several years, but occasionally I encounter a glitch in the program and have to work around it manually. In 2025 it happened when I answered one of the final review questions and the program changed my annualized income Form 2210, showing an underpayment penalty. I was able to fix it, but if you aren't pretty familiar with manually filling out forms and working around the program, Turbo Tax would have gotten me into a dispute with IRS.

Had to call help line to get program loaded properly. Agent was actually ready to terminate call when solution to my issue was hampered by his inability facilitate screen share. I asked for senior agent help and was told there was no further help. Luckily I was able to see a way to get the install running.

The federal tax return went well. The CA state return was not well implemented with TurboTax. I had to manually enter much of the information without any confidence that the data entered was correct since there were no instructions in TTax for the CA return.

Turbo tax should immediately display the amount of the standard tax deduction available -- BEFORE walking the customer through all of the itemized deductions. In my case the standard deduction for me and my wife was more than $40,000. I wasted a considerable amount of time and effort going through the itemized deductions because I didn't realize how huge the standard deduction was. If the standard deduction had been shown BEFORE walking me through the itemized deductions I would have quickly realized the futility of playing with the itemized deductions. I am angry about the fact that I can't save and print my return without needing to subscribe to Adobe Acrobat. I assume you get a sizeable kickback from Adobe at my expense -- I don't appreciate this gross inconvenience. It should be illegal for a company to not disclose such a policy -- forcing an unexpected subscription -- prominently to the purchaser before the purchaser buys the product.

I usually don't have issues with Turbo Tax, but I use turbo tax to file taxes for mine and my children (minors). My return was rejected and it still counted it as one of the five allowed transmissions, because of this it wouldn't let me re-transmit because I exceed the allotted amount of usage. Since this was a rejected transmission I don't think it should've counted and the re-transmission should've been accepted.

I had huge problems trying to download the desktop version. If you are going to sell a desktop version, then you should make it simple to find the download screen and stop pushing the online version. If I had wanted the online version, I would have gotten the online version. No need to try to get me to go online 5 different times. Once downloaded, everything worked fine on the Mac. The investment screens were much more confusing that the old style...not a fan. There were some other minor confusing areas, but I managed to figure them out and go back to make changes if I did it wrong. Overall still a good product, but I think the 2025 version was a bit less useable than the 2024 version.

I hate being upsold at every turn - I should not have to select the correct product multiple times and constantly say no to upselling. It was disappointing to have the software version and then be required to pay extra to e-file state returns. That should be included in the product cost - especially for the higher tier products.

Really seamless process from importing statements and helpful reminders to insure accuracy-Turbotax premier desktop is a great plan. My one caveat is the expense for additional states and e-filing expenses. I do my out of state children's taxes as well. I had to use a clumsy program called OLT so we could do theirs for free. If I had done additional states (2) it would be $60 each state and $25 each e-file for each state and $25 for each federal e file with my 2025 TT premier desktop. That's an additional $220 fee which I find way too much. The OLT tax program offered all that for free due to their income limits-but that program was NOT fun nor easy. To get the TT tax to work I would have to create an additional account with a different email and it was just too much effort.

I have used TurboTax for over 20 years. The last few years, the quality has rapidly declined. There are so many software errors. It even forced me to complete a second state (KS), when the person didn't live or work in KS in 2025. The state was loaded into TurboTax because of another individual who did work in that state. I will most likely consider switching products next year