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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit

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Showing 1,651-1,660 of 15,873 reviews
Mar 3, 2026
Anonymous
3 out of 5 stars review

What it going on?

This year is not good! I am filing a simple return for a friend. The 2025 program requires the AGI to be in cents but the import from 2024 is rounded up. It took several attempts before I realized I needed to add all the W-2s from last year up and then put the Cents on the AGI on the 2025 line before your program would approve the AGI as the same. I have used Turbo Tax Premier for 20+ years and have never had a problem. I uninstalled the Return and reinstalled it and paid my $25.00 twice trying to E File. I'm still trying to get the Return Filed. Now it says it is being rejected by IRS.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 6, 2026
Herb at mancave
5 out of 5 stars review

Easy to follow

Did not use the expert to answer questions feature. It is another expense for people who cannot afford to keep paying for additional things that should already be included in the program for free. That is why most people would prefer to have someone else do it for them.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.

Mar 1, 2026
DaveC777
5 out of 5 stars review

ADD AI INQUIRY ANALYSIS USING MY DATA

It would be great if I could ask AI a question, WITHIN the expertise of Turbo Tax. For example, as a Senior, I thought that there was going to be NO-TAX on my Social Security income with this filing.... but I am clearly paying tax on most of mine. Why? I'm tryin to understand, but it seem complicated. So, would be nice if AI could help me understand complex issues with MY SPECIFIC numbers, not just with GENERAL answers..

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Feb 13, 2026
JL Seagull
1 out of 5 stars review

TurboTax is not ready this year

I have used TurboTax for many many years, and this year felt like the least complete I have ever seen the software. I ran into many bugs in the presentation, update program, historical lookback, and tax calculations. I expect Turbo Tax to be fully ready and bug free when I buy it, and if I see similar shortcomings next year I will have to find another software to do my taxes.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 24, 2026
Engineer55_original
4 out of 5 stars review

Improved!

I found this year's 2025 Premier version a big improvement over 2024's version. Navigation through it backwards and forwards was nearly faultless. It asked very good questions and had very good help explanations to keep me moving. I very much like the desktop downloadable software and DO NOT WANT the Online version TT is trying to push me too. I did not like the constant efforts to move me to the On Line version while downloading the desktop. It seemed like I had to decline that pushy option at least 6 times. Please keep the downloadable product and at competitive pricing. If you drop the desktop product, I will be forced to go to your competitors. Please do not push me away, I like your desktop product. Thank you.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 7, 2026
Bob12346
4 out of 5 stars review

Solid working tax program used for many years.

Program generally works well. Easy to save and file. Forms I didn't know I needed get automatically added and calculated. Updates continuously come in, which makes me wonder if I should file or wait for ny more updates. Reviewing the entries seems to regenerate the already answered questioins about foreign bank acoounts.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 6, 2026
Wally in Norcross
3 out of 5 stars review

Turbo Tax is not what it used to be

I was unable to download any information from my Merrill Edge brokerage account. Support only recommended trying again later. After a full week went by, nothing changed. I still can't download from there and I find it hard to believe I am the only customer that has had that problem. Navigating the various menus was not as intuitive as in past versions of Turbo Tax. I've been using Turbo Tax for the past 20 years and it took me more than twice as long to prepare my taxes this year than in any previous years.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 16, 2026
Tax overload
3 out of 5 stars review

Turbo Tax Premier 2025 is taxing.

I found this years version more cumbersome to use than any other year. I had problems getting the updates, it froze up at one point indicating we seem to have a problem. I couldn't go forward or back and never did determine what the problem was. Tried to use the help but it was no help. Had to use task manager to get out of the program and google the issue to find that others had the same. I updated again and it appeared to fix it. Also I did not like the new version of its deductible for determining values of donated items. Bring back the former "Its Deductible" for next year

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 24, 2026
58pj
2 out of 5 stars review

Trouble and don't know how to get help

The data was easy to input, and I trust the calculations. I would just input some data each day. When I was finished, I clicked File and then Save. It would save a new Turbo Tax icon on my laptop each time, Who do I call? Turbo Tax also listed the same person's taxes as a new return 3 times. Even though I have only done 1 tax return, my Turbo Tax is showing 3 tax returns. I have used Turbo Tax for years. I never had this problem before.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 9, 2026
Noname available
1 out of 5 stars review

Turbo Tax was terrible this year!!!!!!!!!

I have used Turbo Tax for years and this year was a terrible experience!!! I have talked with other members of my family and we all feel you should go back to your design in prior years and remember all of your customers are not young anymore, but still believe in following the law and filing my tax return each year!!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401