Yesterday I did a quick review but did not articulate some of the problems. 1. In my folder there are multiple files for the same tax return. Type is TurboTax 2025 document. In previous years never had this occur. 2. If I have a file that I am working on but saved then later restart TurboTax and after an Update, the my Tax Return with Continue button does not show. I have to go to File and Open Tax Return. This is never occurred w previous years 3. Over the years I had at least 3 different TurboTax accts. I never took time or had the info from prior years handy to keep using the same acct. This year it bit me. Took a long, frustrating journey to get handle on the two most recent acct IDs and Passwords. Yes my self inflicted situation, but wish there was a more better way to deal with getting a handle on this maybe consolidating accounts. 3. At some point things were not going well. I used the Help which directed me to and article or something that recommended getting an update which I had to invoke. The update appeared to be the entire program updated. But things worked better. Not great. 4. Some of the phrases or language used is not specific enough. The most difficult for me was a SSA-1099 lump sum provided in 2025 for year 2024. The explanation and help for this was not very helpful. The Community Help was a bit better, but I still did not have a full grasp of the logic tree for the way it is handled based of various metrics. When I looked at the worksheet form my eyes rolled up in my head. The IRS is getting too complex which makes your job more difficult. 5. I talked to two support people (for program not tax info). I started via Chat help and then selected call. I held for 25 min or so for the first tech person who I could ne hear well due to her phone connect or whatever. She said she was making adjustments and next thing I was disconnected. Called again and another 20 min wait and got Allen. Allen did great. He listened very well, even some whining then proceeded to help. It lead to sharing my screen. Bottom line he got me and things straight. 6. Bottomline I put in an huge amount of time in dealing with 2025 TurboTax Desktop Premium. So much so I am thinking of going to a local preparer or HR Block program next year.

This is probably my fourth year filling my taxes with TurboTax and each year it is a flawless task. The program provides additional information when you get confused to help understand what you are doing or where to get the information they are looking for. I like that it back checks your work throughout the whole process to eliminate any mistakes or issues.

I have used Turbo Tax for decades, and, when I use it, I find that the tool knows more than I do. Entering data is simple with the guided prompts. When there is a confusing section, the help option clears up what i needed. The state return is basically completed using the info from the federal return. E-file is great.

Not focused at all for foreign based people with no W2, rental income in the USA left behind, stocks (with foreign withholding pecularities) and other very common but confusing situations. There is really no good slution for the millions fo folks abroad and it does not really get better as the years move on.

I was rather surprised as to lack of access to some features of TurboTax if you don't have internet access. Could not update my listed charitable donations. Very frustrating. Also when I had to review my 2024 numbers for agreement it did not show my amended numbers.

Not as intuitive as previous years. Could not electronically pull in data from investment companies like JPM or Fidelity. Got "flags" in the summary view that my entries for IRAs and pension "Needed Review" but no links or instructions of how to do that or why it was being flagged.

Nothing was easy: Kept telling me to enter my Canadian income... There is none and never was Completely messed up my Fidelity info. No way to check if it got everything Hard to navigate Hard time finding last years return to help with this year Too much else to list I have been using turbotax for many years and it now is unusable

I was disappointed that the system would not calculate my 2024 Social Security Adjustment payment. I had to do a good bit of research to figure it out before I could file. Also, it required me to research my 2024 Spousal Tax Liability adjustment, another time consuming effort, even though I was able to import my correct 2024 Turbotax return.

THIS YEARS AND PREVIOUS YEARS! AT THE END, BEFORE ELECTRONICALLY FILING TAXES. THE PROGRAMS PROMPTS THE USER TO PAY AN AUDIT DEFENSE OR PREMIUM FEE! WHY DO I NEED TO PAY FOR ANOTHER FEE IF I ALREADY BOUGHT THE RIGHTS TO USE THE SOFTWARE. THIS LOOKS LIKE SOME TYPE OF HIDDEN FEE! THIS SHOULD BE ILLEGAL!

TurboTax put a 0 on a line 27a profit and loss for energy efficient commercial building deduction which triggered a requirement to file form 7205 and mail the return in. I could not efile. I did not put that 0 on the form. I have no energy efficient commercial building and there is no way to remove the 0 so I can efile. What a waste of money and time.