The new interface is not so good. I have multiple 1099's (INT, DIV, etc.) that are downloaded from Ameriprise and they are all lumped together into a single box with no identifying information (like an acct number) so you don't know what you are selecting until you dive into one only to see a question as to whose account this is (me or my wife's) but at this point I don't even know what account it is!

After usingTurboTax Deluxe for over 10 years on a Windows 10 operating system, 2025 Turbo Tax Deluxe both Desktop and online on a Windows 11 operating system, has been very difficult to use. Transferring 2024 data has not been possible. Support services have not resolved the problem, all data was reentered manually. It has been a very difficult tax season.

I've been using Turbo Tax for at least ten years and have been able to do my own taxes accurately even though I consider myself a computer dinosaur. I used to do my taxes on paper but there have been too many tax law changes and personal changes to continue doing them that way. Sometimes I may have a little difficulty understanding the computer, but it is well worth the cost to use Turbo Tax. Keep up the great work.

We are long-time users. TurboTax walks us through quite well, but this year's version got caught in a loop several times and the interface was not clear how to put in capital gains. The help panel was helpful for that. We use the desktop version because we are very concerned about privacy. It was hard to get it this year, because the TurboTax website kept wanting us to do the work online. This was very, very irritating, and will get us exploring other options next year.

TurboTax Premier Desktop Software 2025 won't accept credit card payment for State e-file. I have tried all the suggestions online including confirming address matches credit card and tax return, clearing browser cookies and history, running software as administrator and removing online safety measures, like pop-up blockers - - PLEASE FIX THIS ISSUE. Appears to occur since 2021 based on comment history! It is very frustrating to get to the end of this process to only run into e-file/payment issue.

Very frustratiing experience. One screen tells me everything is complete, then later it tells me I need to enter more information. There is no way to blow past that error and no way to file without the information. AND it doesn't help you with what information shoudl be entered or where to find it.

I own a rental house. In 2024, I had to pull from my 401k to put a $7000 furnace in it; I wasn't allowed to deduct it. In 2025, I had to do it again to replace a roof costing $17,000; I couldn't deduct that either. But I was charged taxes for the income I sunk into a rental! TurboTax seemed weak this year. I had SSA-1099SM that I couldn't find anywhere that form was referenced.

I have been using TurboTax for years. This year I found it annoying. The save feature didn't work on my MacBook and the encrypted save made it worse. I found it too automated and opaque so I was never sure what was going on in the background and whether the automated calculations were accurate or correct. Not a happy user. I will try another product next year.

Overall it went pretty smooth. One area that could use a bit more instructions was the following: When entering a 1099-R I got to this screen Titled: "Tell us which person may have qualified for a penalty exception". Since there was only one person I assumed I should select Continue, but that didn't display the exceptions. I finally figured out I needed to select the Edit pencil icon to see the Exceptions. I recommend something like: Click Edit to see the Exceptions.

There are errors in the TurboTax input. I get a 1099-Misc for Structure Income from an investment. TurboTax was trying to force me to file this as a Self-Employment Sch C. I only found out from searching how to work around this to enter it as other income. Also, I had answered the question if investment income was due to Crypto and I entered no. However, TurboTax asked again after completing inputs if these were digital. I had to double enter over 1000 entries to say no!!! This took hours to do.