Overall, good product. You need to know when to dig deeper, for example, Turbo Tax initially wanted to tax the earnings on my qualified 529 withdrawals. If I didn't dig deeper, I would not have gotten to the point where it would take that off. Link the 1098T with the 1098Q. Big issue in my opinion. Ultimately, you don't even need to report the 1098T and Q if the 529 withdrawal is qualified. Also, more annoying than anything - I had multiple 1099s from brokerage firms that were available early, but for some reason, the program would not even look them up to download that because the date was prior to when they thought it would be ready. Delayed me filing by about a week. Meanwhile, I had paper copies that I downloaded in hand. ESPP functionality is very good, surprisingly. The program easily led me to determining my adjusted cost basis, which is why I buy the premier version. Kudos. Just have the same flow and functionality for college expenses/529s!

The UI/UX on this version of TurboTax was terrible. It started off by constant reminders to do taxes online. I don't want to! The section on income/investments was confusing and unclear as to what was done and what needed review. The app constantly threw modals up asking for feedback. Just stop. Also, the typeface and leading were terrible small/tight and not adjustable.

This was my first year using the desktop version instead of the online. I found the UI to be clunky and often glitchy in responding (often had to click twice to move to next screen). It was also very disappointing that I wasn't able to upload a PDF for the program to process. I had closed an account last year so the only copy I had of my forms was physical and I had input all the information manually. It also makes you reduntantly click to move on to modules instead of just seamlessly moving to the next topic to evaluate.

I have been a TTuser for more than20 years. I always purchase the program in mid November for trial runs and do end of year tax planning. This year the program was totally useless and not ready for use until mid/late January. I used on line TaxAct for my end of year tax planning. If TaxAct can be ready on time, then whats wrong with Turbo tax??? Changes in the interface this year were not intuitive. Overall.. a huge disappointment

The data was easy to input, and I trust the calculations. I would just input some data each day. When I was finished, I clicked File and then Save. It would save a new Turbo Tax icon on my laptop each time, Who do I call? Turbo Tax also listed the same person's taxes as a new return 3 times. Even though I have only done 1 tax return, my Turbo Tax is showing 3 tax returns. I have used Turbo Tax for years. I never had this problem before.

Two small issues: 1. Instructions for Form 8949 are obtuse. All I needed to include was the 1099-B detail page for trans with non-reported cost basis. 2. After deductions & credits, review page ERRONEOUSLY shows vehicle registration fees added to PRIOR year standard deduction.

Most things work ok. However, your payment options on New York State are awful and extremely awkward, and your new app doesn't help, it just repeats whats in the form. You need to reword this or you lose me as a customer. Either the prompts need help, or you need some new options.

After finishing all my taxes, when I was filing electronically I was getting an error suggesting I need to fix the entry in my W-2 Box 16. No matter what I do the error continued...finally I removed the entire Box-16 entry, which reduced my return by approximately $500, I could file it.

One small item that I encountered that scared me for a couple of days. There are two occurrences of Wells Fargo in your import dropdown selection. The first is the bank and the second is for Wells Fargo Advisors. Yet, the second one is called Wells Fargo Clearing Services. The bank selection showed the import documents were available, but Turbotax kept giving me an error code on the import. The second option didn't have the documents available for about five days, unbeknownst to me. After the five days, the documents were available and I quit sweating after a successful import.

TurboTax Premier - Desktop is THE BEST! Everything I need is right at my fingertips with explicit instructions and walk-me-through-it explanations and support! I've used Intuit TurboTax for YEARS, and I am so happy with their accuracy and how compatible it is with my needs! Their features line up with all my tax needs, and the interface is so easy to use! THANK YOU FOR ANOTHER GREAT YEAR, INTUIT TURBOTAX! You make tax time less of a hassle for me! Until next year--see you then!