Nothing was easy: Kept telling me to enter my Canadian income... There is none and never was Completely messed up my Fidelity info. No way to check if it got everything Hard to navigate Hard time finding last years return to help with this year Too much else to list I have been using turbotax for many years and it now is unusable

You have a problem with the Charles Schwab import process, If I import a specific document from Schwab, existing Schwab documents were deleted. When I was forced to upgrade to Premier and reimport documents, documents were duplicated. There was no simple way to review the documents without walking through several screens of questions. Trying to make sense of this required two support calls and cost me over two hours of time on an otherwise straightforward return.

Went with the interview mode all the way through and passed the review with no issues. Went into the forms mode and found an incorrect TurboTax assumption that was costing me over $12,000. The assumption had not triggered any warning, I was lucky to have found it. Took a look at the warranty and found that I would have had to have filed and paid and then filed a corrected version requesting the 12k back. As justification to get a partial refund of the purchase price of the software. No thanks.

It was easier to complete taxes myself without TurboTax. First, you are required to create an account even though you are installing desktop software. This defeats the purpose of completing your taxes offline. After installing, you are constantly bombarded with popups advising you to upgrade to their web-based software or use their live assistants for additional fees. I understand informing the consumer of your products, but if I've rejected the upgrade four times already, what makes you think I will happily accept it on the fifth offer? When I tried to upload my forms, I was again required to verify my TurboTax login before it would import the form. Why should I even have to have an account for a copy of software running locally and supposedly offline? The software has bugs where if you choose for it to walk you through every step it will skip very important steps. For example, it completely skipped the section where you claim child tax credits even though I selected I had dependents. If I had not caught this it would be a difference of thousands of dollars. It also produced errors in my tax forms that were found by my CPA. When I went to file, I was informed that the add-ons I purchased to complete state taxes did not apply to e-file and I would have to pay an additional fee to complete my e-file. Even this review form has bugs where the AI detection of review topics is preventing text entry when typing more than 10 words per minute. I will never buy an Intuit product again.

I had difficulty loading it onto my computer because the software was initially loaded onto my sister's computer. The solution was simple although I did not know it at the time. A customer service representative named Chris saved the day. It just required high-lighting the box with the code and clicking on it. So simple, but there were no instructions for downloading it when initially downloaded on another computer. I would suggest incorporating directions to instruct someone how to do this. It drove me crazy trying to figure it out myself and wasted ALOT of time.

Turbo-Tax would not let me e-file without entering a phone number. Why? The IRS makes a big deal out of saying they will never call you; they mail you. So why must I enter a phone number? An explanation when the question comes up would be helpful and informative

I have used the Turbo Tax software for many years. It helps me to complete an accurate return. I like how the software walks me through the process, going through each topic. Also references items that are uncommon but possible. I also like how I can save a pdf version for future reference, saves me on storing tax returns for the seven years.

Not the easiest. Shameful Nickel & Diming for state e-filing. Multiple credit card transactions to get to e-file documents. Why does it cost $25 when using my internet connection to submit a document? Importing documents from Etrade did not work - tried multiple times.

I experienced a few glitches that I was able to circumvent. I had a problem on State taxes of a swirling circle displaying "Calculating" & took a long time (+10mins) before I aborted the application. I attempted to contact your Turbo Tax live expert, but I had a difficult time to locate & access the right WEB online site. Instead, somehow I got to a WEB site "Ask for Advice" & needed to pay $50 for a 30 min session. Long story short, I managed to bypass the problem after researching thru AI, and getting an alternate method to resolve the problem without having to pay the $50.00. Additional glitch I encountered, was when the Final transmission of my Electronic filing for Federal & State, the status checked off for Reviewing, Preparing, Validating an had a swirling circle on Transmitting; that brought me back to the beginning start screen to file for Electronic taxes. Very frustrating to repeat process.

Estimated tax calculation routine needs work. I knew i needed to send in quarterly payments, because I owed nearly $3000 for 2025, But after putting in the required data, TT said "You don't owe any taxes for 2026" and would not calculate estimated payments. After a couple of attempts, I had to go into the forms view and work out the estimates there. I have nearly $1000/q in federal and $1000/q estimated tax payments. Why is step by step so inaccurate? And shouldn't Turbo Tax import the data it needs from my return (e,g. my agi and last year's taxes?) Entering Foreign tax is still not working well. It take sthe 1st country, then the first country disappears when the 2nd country is entered> I entered data for 8 or 9 countries, but when I looked at for view, it only said various. Confusing. I have used the Deluxe version for over a decade, but looking at the features on the box, it looked like I would have to buy Premier to handle my investments and foreign taxes. But Premier looks like last year's deluxe with a significant price increase.