I would rate 5 stars if the company would include E-filing with the State in the cost of the desktop software. Also I almost payed $45 dollars rather than the advertised $15 to e-file state because I select pay with my refund. "Premium Service fee" or something like that you need to uncheck! Come on people!

My fault for waiting so long to file however. it would be great if you guys did support these older years of turbo tax and at least let them connect to the server! Absolutely zero help in getting them to work. But I did manage. Just a thought. I love turbotax programs... I have been using it since 2001

The performance of Premier was reasonably good. However, Intuit was sloppy in not including guidance on required documentation for Schedule D. No warning was given regarding the necessity of reporting non-covered sales on Form 8949 before e-filing. Consequently I now have to submit paper copies said form. Sloppy.

I have been a TurboTax customer for 30 years, and this is by far the worst version I've used. Over the past few years, the software seems to be getting worse each year. The interface no longer carries over the strengths of its legacy design, and some of the new implementations feel awkward and inconsistent. One major issue is that it does not automatically save your data. Preparing a tax return is a long process that requires time to gather and enter information. If the computer times out or goes to sleep, everything can be lost. My first day of works are complete disappeared. The software update process has also become extremely annoying. Every time I find the information I need and reopen the app to continue working on my taxes, it forces an update and blocks me for another 10 minutes before I can proceed.

I have been a Turbo tax users for many years. This year I was very disappointed in the product. Error loading W-2, many issues with internet connection. Problems downloading investments from brokerage accounts. Install challenges. Too many for what has been a good product in the past.

Turbotax is straightforward. I like I can download accounts. I hate the IRS...far too complicated. It should be against the law to pay someone to do taxes...they should be simple enough with few rules that a parson with only a 6th grade education (most Americans) can understand. But, Turbotax, overpriced, is effective.

The program is no longer user friendly. I had several questions to inquire about, but the program would not allow me to research the questions instead the program would continuously go to chat bot. I like to read not ... I also used the online program and was 100% unsatisfied so I purchased the desk top version. I may look into other programs available for next year.

Updater takes forever to run and there is no way to bypass it or really know how long it will take--the time remaining shown is not close to being accurate. Also, we were forced to pay more to update to premier unexpectantly just to include a 1099-B. I don't recall this being addressed in the packaging. Program always takes much longer to use than expected due to these unforeseen issues.

It was very inconvenient & frustrating to not being able to connect & import data from financial institutions like Charles Schwab. This has worked with no issues in the past but was not able to get it to work this time & I have heard that others have ran into the same issue.

I hate the online version of Turbo Tax - much happier with Desktop option. However, my computer can't be updated to Windows 11. This desktop app needs to be compatible with Windows 10. How dare you force me to spend hundreds of dollars on a new computer that I don't need.