Could not transmit forms -got error message EIN was incorrect and it is not and have transmitted using that payor with that exact EIN for several prior years.

AI topic terrible. Search is terrible. whatever question I asked, it doesn't know the answer. I had to ask chatgpt instead and it even give me steps where to enter certain forms.

Terrible product. Many changes have been made since last year. I have been using this product since the 1980's. Does not include all of the City of Detroit forms for non residents. I will be using other Tax programs in the future.

I was able to get taxes completed in one afternoon. However, each year turbo tax changes just enough that there is always a bit of a learning curve which from my perspective means it gets just a little more difficult each year.

I tried to use the online version but when I got to the either file online for $39 or delete my state return, I switched to the computer version. Way too many places where you want more money from me.

I did find it confusing as to whether you want to start on-line or desktop. I found out that if I wanted it to look like all the previous years' returns that I want to start on the Desktop and not On-line.

imported numbers were not itemized or labeled as such. Just mysterious numbers showing up saying "needs review". 1099 payee and address information were not transferred

Turbo tax did not fill out schedule 1a, trying to get information t correct the issue does not exist. when I pulled up schedule 1a it would not allow me to fill in the information that required.

Everything was fairly straight forward. There was a few things that I had to look up and figure out what they meant. Overall TurboTax was good and I plan to use it next year. I have used TurboTax for many years and I like the program.

Loved the ease of inputting and uploading information directly. Had a question and the representative supported me by walking me through the process of clearing my errors.