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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.9K ratings15.9K reviews
  1. 5 stars46% (7,273)
  2. 4 stars24% (3,771)
  3. 3 stars16% (2,475)
  4. 2 stars7% (1,135)
  5. 1 star8% (1,257)

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Showing 151-160 of 15,911 reviews
Feb 28, 2026
Reviewer name: BB ON TAXES 2025
5 out of 5 stars
5 out of 5 stars review

CONFIDENCE GOOD 2025 EASIER EA YEAR

I AM CONFIDENT THAT MY TAXES HAVE BEEN CALCULATED CORRECTLY THIS TIME. I WAS ABLE TO VERIFY THE CALCULATIONS BY SWITCHING FROM THE LEAD ME TO THE FORMS PAGES. I WISH THAT THEY WOULD HAVE A LINK THAT WOULD GO DIRECTLY TO THE IRS INFORMATION AND INSTRUCTIONS FOR BOTH FED AND STATE TO INCLUDE A LINK WHERE THE VALUES CAME FROM ONE FORM TO ANOTHER. I REALLY DO NOT LIKE DOING TAXES AND THIS MADE IT EASY. WORKING FROM MY SPREADSHEET TO TURBOTAX WAS SEEMLESS. THERE WERE NO INTERFACE PROBLEMS AND THE UPDATES BEING LOADED BEFORE WORKING ON THE RETURN NEVER FAILED. COMPATIBILITY GOOD.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Mar 1, 2026
Reviewer name: Turbo Tax 2025 Needs Help
2 out of 5 stars
2 out of 5 stars review

Turbo Tax 2025 Needs Help!

Turbo Tax 2025 does not work very well. It miss pulling a 1099 from my Fidelity Account and i had to manually add it to Turbo Tax. Also, when I looked at my dividends, it triplicated on the first download from Fidelity. Second download it doubled the dividends. I had to manually delete the duplicates. The system itself, each time I went to open it up wanted to update the system, and it never worked. I had to use AI to do a work around. When I was updating the HSA section, the data base locked up several times and had to Control Alt Delete and manually shut down TT and then reopen. Wow I think next year, I will use another software tax system.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 3, 2026
Reviewer name: Urrrggggh
3 out of 5 stars
3 out of 5 stars review

TurboTax is ok. Helpful, but flawed and commercial

I like how the product shows the previous year entry if you use it both years. I do not like the constant advertising and upselling. I do not like how the product charges extra to file the state electronically, eventhough you bought a Federal + State Download product. It is misleading. This year, there were a few places that the product got wrong and I had to enter the form view to make corrections.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 3, 2026
Reviewer name: Fuz905
3 out of 5 stars
3 out of 5 stars review

Turbo Tax Needs Work

I used the desktop version of Turbo Tax Premium. The step by step instructions for calculating future year estimated taxes need improvement. While there is a specific step to enter W4 withholding, there isn't a step to enter expected withholding from social security, pension plans, planned/scheduled IRA distributions, etc. The only way to make these entries is by going to the worksheet form. This is not obvious from the instructions.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 13, 2026
Reviewer name: carebearga1
4 out of 5 stars
4 out of 5 stars review

Keep coming back for decades

We have used Turbotax for decades. The program isn't quite as easy to use as it used to be, but we continue to like and use the desktop product. Certainly no comparison to trying to do this manually, as we have a lot of deductions and other credits. I feel confident knowing I don't have to check my own math with the calculations being done for us.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Mar 2, 2026
Reviewer name: KineticDeRogue
5 out of 5 stars
5 out of 5 stars review

It just works.

I completed my 1040-SR quite easily and without any problems. The question and answer sessions were very helpful with directing my efforts and I like working with their list of topics. I was able to use all the features of the program while also employing screen enlargement accessibility features on my MacOS laptop.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.

Mar 13, 2026
Reviewer name: MMEM60
3 out of 5 stars
3 out of 5 stars review

Turbo Tax

The program is no longer user friendly. I had several questions to inquire about, but the program would not allow me to research the questions instead the program would continuously go to chat bot. I like to read not ... I also used the online program and was 100% unsatisfied so I purchased the desk top version. I may look into other programs available for next year.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 8, 2026
Reviewer name: Smerls
1 out of 5 stars
1 out of 5 stars review

Turbo tax forced upgrade for Windows11

I have always liked Turbo Tax but this year they got sneaky and I was considering switching. I have windows 10 and like to do my taxes with the desktop version and not online. I also don't want to upgrade just yet. This years desktop version only works with Windows 11 which is a huge inconvenience. Why??

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 3, 2026
Reviewer name: KAS in OR
4 out of 5 stars
4 out of 5 stars review

Mostly helpful, but problems with accuracy.

In general I am greatful for Turbotax for someone with a few complications to my tax return (rental property, inherited Roth IRAs). However, Turbotax failed to carry over a home energy tax credit from last year, that I might have missed if I weren't paying close attention. It also raised questions during the "Smart Check" that were very, very difficult to figure out, and which required me to go back and forth with experts through the TT question and answer, over the course of more than a week. How I answered the questions made a difference of mor than $1,300 in my federal tax liability, so it mattered. I do think there are problems with the program, its accuracy and its clarity. But I appreciated the help from the experts.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Apr 13, 2026
Reviewer name: MrEd 322
1 out of 5 stars
1 out of 5 stars review

Gone downhill & very glitchy this year- DO BETTER!

Have been using turbo tax for approximately 20 years. I purchase the Premier version.This year it has less features on various levels, Ex: they took out the donation value calculation program. It makes it MUCH HARDER to do taxes without it. There are also glitches within the program. Ex: It asks me if I want to file a Washington State tax return, and that I can't e-file because of this WA thing. I do not have anything to do with Washington state. This year it also gives HUGE RED BOXES and CAUTION SIGNS. Do they not understand how STRESSFUL it is that these keep popping up?? Who in their company thought this would be a good/helpful idea? This guarantees continued stress in an already tension filled situation. For as much $$ that we pay for this program it should be better and less glitchy!! DO BETTER TURBO TAX

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401