I HAVE FILLED FEDRAL & STATE E RETURN TWICE FEDRAL E RETURN HAS BEEN REJECTED EVERYTIME NO REASON HAS BEEN MENTIONED AFTER CHECKING BY TURBO TAX THE SAME HAD BEEN APPROVED FOR E FILLING I TRIED TO CONTACT BUT I WAS NOT CONNECTED WITH SUPPORT REPRESENTATIVE I HAD PURCHASED TURBO TAX PREMIER SO I AM VERY DISAPPOINTED

This year's product was glitchy and not enough explanation besides looking up on IRS site or using AI for questions. Some steps don't make sense ore TTax was not doing steps correctly. Too many gotcha fees also this year. Not super confident taxes are correct. May be harder to use on a MacBook Pro and using Safari as a browser. Know more than a few people

Turbotax is less intuitive than ever. Questions are not clear. Needed options are hidden. Help button is a robo thing that doesn't help at all, nor does the "community." The agent tried very hard to help me for 90 minutes and was kind and patient, but "not a tax expert." Because the problem I had was with TurboTax, they did let me eventually speak to a real tax expert without the crazy extra fee and she was able to help me.

2025 TurboTax Premier program not nearly as user fredly as previously. Montana State income tax could only enter 1 Medical Savings Account and we legitimately had 2. Worked with Turbotax help and hy indicted the 2025 program did not support 2 MSA accounts. Turbotax last year did so why not 2025. Not happy.

Disappointed this year as it did not pick up on the fact that I missed a check box under wages re: international organizations even though I entered estimated tax payments. Even when someone else discovered that I did not have a schedule SE or Schedule 1, TurboTax was still confused why I was doing an Amended return. It was provided a confusing answer as to whether I needed to print and mail the amended return or could e-file it.

The EasyStep pathway for entering information for a property that is rented-out part-time and used the owner part-time that also ceased to be a rental property after 10 days in January was terrible. Not only did EasyStep come-up with the wrong entries, it also blocked me from overriding many of them on the forms. It has real issues with depreciation and passive activity losses for properties like mine (admittedly, very specialized). I had fewer problems in other years where I did not cease to rent-out the property but found the questions in EasyStep to NOT lead the proper classification of the assets depreciation schedules and various special treatment options (like Section 179 or Special Depreciation). It would have been nice to be able to force in the depreciation schedule and special treatment options via EasyStep with some kind of override.

I have used your Turbo Tax programs for over 30 years but have become concerned with accuracy of my returns. The past three years I have experienced issues when trying to check out with my credit cards when electrically filing my state returns. This year was the worst yet. I tried filing electronically. The file was sent but was rejected 4 times by the IRS. Stating different issues which I fixed each time but only with the same results. I will not be using Turbo Tax next year. I would like to request a refund for this year's. program.

I was disappointed this year. I've used Turbo Tax for years and never had a problem This year, importing from my brokerage account was difficult. I paid for a Turbo Tax consultation and Alicia answered all my questions and helped resolve my issues. At one point, the Turbo Tax screen froze up (on a new laptop) and I had to do a hard shut down and restart. At the end, it kept pointing out "errors" which I fixed, but it continued pointing out the "errors." It was frustrating!

I've used TurboTax for years. Very satisfied. However, this year it was really frustrating completing the State Tax side. When I did the state review for Idaho, there was something to be filled in on one of the state forms. When I opened the form, I was not able to get back to the Step-by-Step. It kept routing me back from the beginning--so even though MOST of the previously filled in amounts were there, I had to answer about 15 questions repeatedly (that is, each time I attempted to go back from Forms to Step-by-Step. No fun!

The software has fallen down t just average now in a competitive market. there are bugs in the help and text guides in several places. These are annoying things like referring to a search tool that isn't there or referencing medical insurance premiums paid in the state form when there is no way to enter the premiums paid anywhere and the online help has no information. there are things that shouldn't exist in an application as old as turbotax. The linkage of the forms to the step by step guides continues to be poor (especiallly when the when your checks identify a problem )