I've used TurboTax for years. Very satisfied. However, this year it was really frustrating completing the State Tax side. When I did the state review for Idaho, there was something to be filled in on one of the state forms. When I opened the form, I was not able to get back to the Step-by-Step. It kept routing me back from the beginning--so even though MOST of the previously filled in amounts were there, I had to answer about 15 questions repeatedly (that is, each time I attempted to go back from Forms to Step-by-Step. No fun!

Thanks to AI tools like gemini, chatgpt, claude, I was able to get through using turbo tax much faster than previous years where I had to scroll through dozens of community forum answers to figure out things. 1. If your smart check found an error - why not have the UI take you to the section where the problem was found? How helpful is it to just ask Enter State for 2619: ____ ? Also Why do you have to make Backdoor Roth conversion SO INSANELY CONFUSING?

The software for 2025 is glitchy and had frequent delays on moving to the next page when clicking the "continue" or "next" buttons. In some cases, all entered data was lost and we were returned to the beginning of the income or deduction section. Overall, generated a seemingly accurate return, but the user experience for 2025 was not great.

I've been using TurboTax for years. This year the software made some undesirable changes -- Font size got smaller (need to make bigger- everyone got bigger monitors now) less printing options when printing up your returns, moving data over wasn't friendly - user should be able to move data through a saved PDF file from last years return (people to buy new computers)-- this software didn't allow this. Going through the software for filing seemed to not flow as it was setup in the past (maybe since a remember the flow in the past versions)

I ave used TurboTax for decades and always easy and understandable. I trusted this software. Until this year. Last year was the first year to take RMD from my IRA's. It took about 4 hours but was easy. This year was a nightmare over 3 days and nights. It fought me all along the day to get data into the program. I have always trusted Turbotax. But if I am still alive next year I may hire an accountant. Vert sad to say that

After usingTurboTax Deluxe for over 10 years on a Windows 10 operating system, 2025 Turbo Tax Deluxe both Desktop and online on a Windows 11 operating system, has been very difficult to use. Transferring 2024 data has not been possible. Support services have not resolved the problem, all data was reentered manually. It has been a very difficult tax season.

It is easy to use and intuitive, except that there are some improvements that I would suggest: Make home office deductions for partners easier to use and track and deduct from self employment income. Note that generally, partners who receive a K-1 do not file a Schedule C. QBI income and deductions should not require manual calculations.

unable to locate answers to issues without going through tons of history comments from "the community" It wastes so much time. Additionally electronic filing not working. Keep receiving errors. No way to resolve errors quickly is a pain. Tried all solutions still not working.

Although the software is nice, I only give it an average because there are issues with it that caused me lots of problems. That is when I ran into a problem. This is the second year. I use Norton Anti-Virus. The anti-theft protection build into TurboTax Desktop evidentially can't "Call Home" to verify that the product has been activated so it displays an activation box and makes you activate the product. Last year I ran out of activations even though only had it on one computer. This year I googled and found a solution. Whenever it asks that, you have to exit, disable all of your Norton (and other companies) antivirus software to avoid getting the Must Activate message. Yes, now I have a workaround, but one would think that Intuit programmers would figure out a way to check your account for activation without making you disable all of your protection to do so. Especially since this is NOT the first year of this problem.

1) In the forms view, e.g. looking at the 1040, I click on a box to see where the amount came from, and it takes me to a long worksheet with no indication of where among the hundreds of lines is the one pertinent to the box I clicked on, 2) While going through the filing process, I have to enter the routing number and account number four times each. I understand the need for security and checking for typos, but couldn't there but a button on the state setup that says to use the numbers I just entered for the federal?