I've used turbo tax for years, but I have to say this year it was not as user friendly as before. Forms I needed were difficult to find. And previously the program would remember that I have 2 RMD's and ask about the other if not completed. Slightly disappointed. As well, all the sales attempts to make more money are ridiculous. I think we pay enough for the program that at least the filing should be free for both federal and state.

When I first used TurboTax to file my taxes (~2007) your product was truly revolutionary and accurate. But this high mark has been deteriorating ever since and now it is not confidence inspiring. This is so much so that over the past several years I've been looking for a higher quality product. And it isn't just the core software. You now feature more advertising than ever before, the costs of the software continues to go up, the "interview" questions are still sometimes ambiguous and so I wonder if the quality of what you sell is a good value.

In theory Turbo Tax was going to generate a Form 1040-V after efiling. It never did, so I found a blank one and filled it out myself. I do always get frustrated with he way Turbo Tax does things. It is hard to jump back and fix minor things, you have to redo a topic from the start often.

You need to fix your credit card payment process - it's been an issue for years and people are very frustrated and feel cheated. I tried so many times and your software would not work. I just had to spend $70 to use my federal refund vs. $15 for using my credit card. SHAME ON YOU!!!

Generally good, but this year I got into a loop at the final steps where it said there were vague "errors", prompted me to click to fix the errors, then said there were still "errors" with no details saying WHAT the issue was. This cycle repeated multiple times, til I got sick of it and just clicked continue. It was an unnerving experience and gave me LESS CONFIDENCE in the software.

Surprised that it was more 'bumpy' than in the past. The review flagged some errors, but it was hard to find where they were, since it did not take you to those pages. Also, some of the errors were on pages that were not part of the return (not listed in the list of forms).

I have used Turbo Tax for years with no issues. This year nothing seems to work well. My investment information would not transfer. Even after I upgraded to Premier. When I looked for answers it looked like many others were having the same issue but i saw no answers on how to solve it. One of my capital gains fields should have been 0 but it would not accept the 0. It should have been an easy return to file but I stuggled to get the return completed.

So the Mac version of Premiere seems to cover all the basesSo the Mack version of premiere seems to cover all the bases forSo the Mac version of premier seems to cover all the bases for our particular tax situation. It ensures you cover all the bases and don't skip anythingIt ensures you cover all the bases and don't skip anything that youIt ensures you cover all the bases and don't skip anything that you should.

I do not like how you handle investments (1099-R, -Div, -Int) after the initial input. The summary boxes do not show the account number, only the vague name. I have to go to Forms to figure out and input for each box that i am working on. Edit screen also does not show total title and account number of the investment. It's very confusing with 15 accounts to clarify. Arizona state is very confusing, too.

your program crashes on people when it is trying to transmit after people sent hours on it. Also, why won't it all you to just upload forms that can't be imported so they do not have to mailed. The import function only allows you from a limited amount of companies.