Outrageous that after completing e-file there is a notification to send in a paper form 8453. And the form indicates another form 8489 is required and it is not in the same file which means I have to go find it. And the additional $25 e-file fee for the state filing is offensive as the cost for that process can not possibly be anything close to that amount. I will not use Turbo-Tax going forward.

I had difficulty loading it onto my computer because the software was initially loaded onto my sister's computer. The solution was simple although I did not know it at the time. A customer service representative named Chris saved the day. It just required high-lighting the box with the code and clicking on it. So simple, but there were no instructions for downloading it when initially downloaded on another computer. I would suggest incorporating directions to instruct someone how to do this. It drove me crazy trying to figure it out myself and wasted ALOT of time.

2025 Turbo Tax was not as efficient as previous versions. Unable to download our investment 1099-INT and 1099-DIV forms directly into Turbo Tax. Had to manually enter this information. Additionally, the feature to figure charitable goods contributions was not available this year as it has been in the past. Whoever programmed 2025 Turbo Tax. I kept waiting to file hoping Turbo Tax would update these issues but didn't want to wait any longer. Basically, Turbo Tax was not as good this year as it has been in the past.

Filling out your forms was a relatively good experience. Electronically filing the forms was a very bad experience for me. The completed forms were not accepted with the explanation that the forms were not updated. I tried for hours to update the forms but I couldn't. I even filled out the forms online thinking that at least would be updated. I trust that the completed 1040 is accurate. I will probably use Block next year.

I've used TurboTax for decades but I keep rethinking that decision every year. For more than a few years the quality of the product has declined every year. The decline has been very severe on State Taxes. I consider TurboTax to be almost worthless for my state taxes. It no longer transfers all data from prior years. It doesn't transfer some data from my Fed taxes that it could. It does an abysmal job on state estimated taxes. On the Fed taxes side it continues to degrade, year after year. IRA conversions are particularly cumbersome and poorly handled. This year estimated taxes failed. It did the calculations but erroneously told me I had zero tax liability for 2026. It really made me wonder how many other errors in logic the program had put into the taxes I was about to file! TurboTax need some serious AI integration to make it easier to use and to actually help uncover tax savings for filer.

I have been using TT since it was a baby and this is the first year I had to do the total return without guidance because the guidance wouldn't let me enter our life insurance interest via the guide me feature. It would only allow a transfer from the institution which New York LIfe correct address was not listed. I expected to enter it manually but was not given the choice except directly to the form. I also had problem entering my rental expenses as some categories would not let me itemize. I have not had this problem in the past. This made the check my return feature difficult as it didn' seem to recognize the forms entry. I had to delete some TT made form and make new ones. I also had a problem wih the charitable contributions and also had to go to form to enter.

The tax software is complete. I usually have some difficulty entering the K-1 forms as yhou always force me to make an entry for code AE manually. I always have to search your help section or on-line blogs to find the answer. Would help if this we handled electronically. Also K-1 for Limited partnership is difficult and Turbo Tax only provides limited help. Otherwise I really like the software and how it flows and help make sure all areas are visited.

I tried the online version of TurboTax, but there was a problem with the OH state version that caused my return to be rejected. I was told that a "fix" had been identified, and that I needed to wait until 3/19 to fix my return. Unfortunately the fix didn't address my issue. I was forced to revert to the desktop version, and mail my state return.

I have been using Turbo Tax for many years. This edition has been quirkier (e.g., difficult of pay for extra state on website), downloading from brokerages was a nightmare and ultimately fruitless and 'help' less so. Will have to rethink next year.

Works great on Windows with no crashes Step-by-step interview is easy to use Finds the best deductions accurately Import feature with financial institutions very helpful E-file is simple and E-file status is a wonderful feature Makes filing taxes accurate and with confidence