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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.8K ratings15.8K reviews
  1. 5 stars46% (7,252)
  2. 4 stars24% (3,755)
  3. 3 stars16% (2,467)
  4. 2 stars7% (1,129)
  5. 1 star8% (1,252)

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Showing 1,551-1,560 of 15,855 reviews
Feb 26, 2026
Reviewer name: Disappointed_1
2 out of 5 stars
2 out of 5 stars review

Not like before

It appeared to me this years turbotax was a redicaldeparture from previous years. I had to go back to enter TIN numbers issued by the feds because my ID was stolen. Also there was no comparison between last years entries and this years entries, (I used guide me wih everything). I know the BBB changed many things but I will check out other tax software before I buy any tax software.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 1, 2026
Reviewer name: JM 911
4 out of 5 stars
4 out of 5 stars review

Good Product for Basic Tax Filings

Good experience with Federal return and Colorado return, not so good with Hawaii return. I encountered some issues with Schedule E for a vacation rental, so I went to the Help Menu and my questions weren't answered. I had to use the most popular AI platforms to get the correct information explained to me with step-by-step entry instructions. I've used Turbo Tax for 15 years and have been happy with the ease of use until my returns became more complicated due to the purchase of a vacation rental in Hawaii and a temporary residency change to Hawaii. I found the Hawaii return Help Menu to be lacking the detail I've grown accustomed to with my other returns. I suspect AI will change how tax filings are prepared which might be the end of this product.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 9, 2026
Reviewer name: Jon S2026
1 out of 5 stars
1 out of 5 stars review

No longer tax prep, now an upsell trojan horse

program has become less user friendly and less stable over the years. The main focus appeas now be on in app upselling and coercing people to go online with a subscription model. Strongly recommend people evaluate alternatives. Hidden Ai commponents are making the product worse while increasing the ecological damage caused...

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 26, 2026
Reviewer name: Turbo Tax User self filer
4 out of 5 stars
4 out of 5 stars review

I use Turbo Tax every year

I didn't like the layout this year for investments where you enter the interest, dividends, and 1099B information separately, when they come together from the Bank. Also, you had to select one, go in and back out in order to get the prompt to add in order to download. I also suggest a function that would allow you to say no digital assets for all the following...., as I had to manually enter the information one by one on pages and pages of entries.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Apr 13, 2026
Reviewer name: Lomg time Turbotax user
4 out of 5 stars
4 out of 5 stars review

Review comments

It was a bit confusing when efilie both h the Fed 1040 and CA 540 income tax returns. I saved the forms in one file. Does Turbo Tax only send the IRS the IRS forms, or did they transmit my Federal and Cal forms to the the IRS? Also do I receive a second confirmation showing when the Fed and Cal Tax returns were sent to both taxing agencies?

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Feb 23, 2026
Reviewer name: BrewHound
4 out of 5 stars
4 out of 5 stars review

Turbo Tax may be falling behind?

I've been using Turbo Tax forever. It's getting more difficult to use, and they made me upgrade this year to do something that I've been doing for years. I also had to buy a new computer because they wouldn't allow me to install on my existing computer.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 30, 2026
Reviewer name: GeorgePeabody
1 out of 5 stars
1 out of 5 stars review

Ancient program in serious need of modernization!

The state returns--at least VA and CA--produce inaccurate results. CA fails to create accurate forms although the end amount of tax seems correct for non-resident returns. VA does not handle deduction for long term care correctly. It asks for premiums for each spouse and then only uses of them. VA instructions indicate that both are deductible.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 22, 2026
Reviewer name: TurboTaxHater987
2 out of 5 stars
2 out of 5 stars review

I HATE HATE HATE the investments section now.

The program is much much worse from prior years for the investment section. So much so that I think I want to find another program to use. I do not like having the cards for each investment and then having to click through them one by one. There should be an option to select multiple investments and delete them all together. It took me probably 3 times as much time to do the investments than prior years. I also cannot find the option to save a copy of my return. How is this even possible to not be able to save.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 21, 2026
Reviewer name: WP2026
3 out of 5 stars
3 out of 5 stars review

TurboTax Needs to be Expanded

Information TurboTax (TT) provides about Schedule K-1 is far too limited. TT needs to allow direct importation of the information and give more guidance about completing the associated forms. This took me A LOT of time to sort out. Form 8990 is not supported AT ALL and definitely needs to be added.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 19, 2026
Reviewer name: kensmother66
4 out of 5 stars
4 out of 5 stars review

What about the NOT-RESPONDING message?

I believe TurboTax has accurate and omplete computations, however, the program continued to give me a "not-responding" message. This occurred too many times to count and sometimes lasted as long as 5-6 minutes. It's not my computer because my computer is new and powerful. If it's my ISP, thats beyond my control. I don't have any other answers.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.