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Customer reviews for Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit for
Intuit TurboTax Premier 2024 Email Delivery, Fed + E-file & State with $10 in-product credit
3.9 out of 5 stars
stars
15.8K ratings15.8K reviews
  1. 5 stars46% (7,252)
  2. 4 stars24% (3,755)
  3. 3 stars16% (2,467)
  4. 2 stars7% (1,129)
  5. 1 star8% (1,252)

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Showing 1,541-1,550 of 15,855 reviews
Feb 22, 2026
Reviewer name: OsoChris
4 out of 5 stars
4 out of 5 stars review

Turbo Tax Failed on VA Form 760C had to fix manual

VA State return never asked me to indicate when income was earned, since I am retired and my only income is Social Security (not taxable in VA) and IRA withdrawal/rollover to Roth, all my income was in December. As I had a late payment for September, Form 760C was filled out all wrong. I had to find the form and correct it to show taxable income was al earned in December.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Feb 18, 2026
Reviewer name: User of a Long time
2 out of 5 stars
2 out of 5 stars review

TurboTax went cheap

Features, compatibility and interface failed me: November 2025 Tax advantage program failed to download in January 2026 when I needed it! Had to call and get and new link. Second: download for stock and investment cap gains, int, and dividends failed. You took my data to the intuit site and than redirected me to go fetch it from there; except it wasn't there and I could not find it where you said it was supposed to be. I had to manually input the data by going back to each investment house and printing the documents. Not cool! finally, the donation calculator was missing without notice and that was disappointing. that took a long time to gather the information and complete that itemized deduction part. Not Cool again!

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Mar 11, 2026
Reviewer name: RPS98516
4 out of 5 stars
4 out of 5 stars review

Turbotax sometimes your improvements are not that

Turbo tax has made Filling mutual funds and stocks the ordinary dividends or distributions much harder than it was in the past It's not very clear it doesn't give you a lot of feedback on how you should access this Several years ago it was very clear and understandable when you put in a company's name and it downloaded not so much now Sometimes those new improvements aren't very good this is a good example

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Feb 20, 2026
Reviewer name: painful2
4 out of 5 stars
4 out of 5 stars review

only real problem

The only real problem for me was trying to get back to my original IRA distributions and withholding tax information. I was off on something but I don't think I was ever able to back track to verify the numbers. I was never completely positive the final Turbo Tax tax calculation was accurate.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Apr 7, 2026
Reviewer name: Stingray64
1 out of 5 stars
1 out of 5 stars review

Turbo Tax Final Document Review Issue

I completed my 2025 taxi inputs on 4/6/2026 and Turbo Tax indicated there were Turbo Tax Updates required. Then the Turbo Tax Software updates generated an Installer Error (Unexpected Error Code). Prior to submitting my completed 2025 Tax, Turbo Tax did a review to check for missing inputs, which were not available during the guided input process. This required filling in mostly 0's to satisfy the highlighted blocks. After making all the requested additional inputs, only one input requirement on the Federal Carryover Worksheet "Titled 2024 State and Local Income Tax Information" would not allow me to enter anything in the (a) State or Local ID block. Since I reside in Texas there is no requirement to file State Income Tax. When inputting valid 179-dollar amounts for current and previous years into the forms during the walk-through process, the final review process won't pass until the dollar amount previously inputted are changed to $0. Until the missing quired information is entered, regardless how minor the impact would be, Turbo Tax wilt does not transmit to the IRS. After completing required information to have my IRS payment processed from our JP Morgan Chase bank, then continuing several screens later I was required to use a credit card to make the payment. There was no option to select bank payment on that screen. I had to go back and delete the bank payment information, which then required me to input the credit card information a second time. After clearing the review issues, it required credit card information a third time. All these glitches made it challenging to submit my completed 2025 tax electronically

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 7, 2026
Reviewer name: FLM13
5 out of 5 stars
5 out of 5 stars review

Good Product

Simple, easy to use - good instructions, helpful working through new tax situations not previously encountered or thought about that do come with life changes. Calculations have always been accurate even if they pointed to painful amounts of additional taxes due; did have occasional surprise refunds ;-)

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.

Feb 24, 2026
Reviewer name: MEMikeXXXXX
2 out of 5 stars
2 out of 5 stars review

Feedback on corrections and help function.

Found help function very difficult to use. In addition, I find it very difficult to make corrections once you entered an answer to one of your walkthrough questions. Had to go right to forms to make corrections. At time I was frustrated with your software this year. Also found the Trump account walk through completion walk through confusing. Not impressed.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
Apr 5, 2026
Reviewer name: Debra89
4 out of 5 stars
4 out of 5 stars review

TurboTax makes filing your tax return easy.

TurboTax makes filing our tax return easy. The worst part of the process is when paying the filing fees. The page is too large on a laptop so you can't see Continue. I have to guess when to hit enter to continue, then I had to change my credit card because I couldn't see November or December on the drop down month.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 14, 2026
Reviewer name: Ferd123
5 out of 5 stars
5 out of 5 stars review

Easy and Accurate

I have used Turbo Tax for many years to prepare my federal and state income tax returns. Some years have been more complicated than others but the software has been relatively easy to use and always accurate. Great product and this year for the first time i filed electronically. We'll see how that goes.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401
reply from TurboTax Care Team

We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.

Feb 14, 2026
Reviewer name: Jim Swim
4 out of 5 stars
4 out of 5 stars review

Long slow Slog.

This year the program was very slow to load up. The federal and state updates were also very slow. The estimates of time remaining were way off. The importing from brokerage took much longer than prior. Regarding the actual calculations, it took a bit research outside of turbo tax to understand some of the significant changes in tax law deductions from prior years. Overall, it was a long slow slog to get through the program.

Review from turbotax.intuit.com
Helpful?63H1D1LQ2XPJ13958870401