This first-time user of TurboTax was very satisfied with the experience. I had previously use an enrolled agent for tax filing, but this manner of filing seemed just as thorough and well-organized. I used the MacOS version with no interface problems.

Generally, very good, and I've never had an accuracy issue. However, after I import all my forms, it moves to the update pages. Each box in these says need to review, and the pages has a link which supposedly leads to the review. However, when I click on the link, it wants to download he form again, and if I proceed it duplicates the form, doubling my income.

Overall it was a good experience. The call line was very responsive. It should be easier to change bank account numbers and to change between getting a refund or applying to next year. It took quite a lot to change from applying refund to next year to come out on the face of the statement. I could change in the worksheets, but it would not come out on the face properly. The support line helped me with however and it was fine.

i have been working with turbotax for 20 years and i have had hiccups over the years but the supporting tax experts have always been able to provide the required support to get me through the issue . This year there was a minor issue in filing my New York taxes but after some sleuthing with the tax expert we were able to solve the issue and all is good. the software is great and makes data input easy and intuitive. the interface is easy to follow and intuitive . The software includes all the necessary questions to complete the tax filing and make it as easy as possible with a guide to answer questions that may arise

I was frustrated trying to find where to enter a simple $3.11 Wash sale loss disallowed. Any searches came up with the same instructions, not very clear. I finally found it by checking the box by the Adjustments to Cost Basis. You could make that easier.

I have been using Intuit tax desktop software since the early days of MacInTax. Never have experienced any problems or inaccuracies. I trust their products to be easy to use and up to date on all tax law changes. And I have for many years had returns with incomes in multiple states. As my tax returns have increased in complexity, I have moved up the scale of their various product offerings. While I think some of their add-on item pricing is a bit high, the convenience always wins out when it is time to actually file my returns.

The interface with the user could use significant improvement. For example, I did not discover what the system requirements for 2025 were until I tried to download after purchasing the software. Why not include SYSTEM REQUIREMENTS on the box— as many software companies do? At the end when customers are filing, saving, printing, the header states HERE'S HOW TO SAVE YOUR FILE. Below that the only link is PRINT RETURN. There is NO SAVE FILE AS PDF link! Nuts!! Most people are sufficiently stressed by the mere act of completing their taxes. Don't add to the stress by forcing people to guess what they need to do for such simple processes as saving the file. Your software is uposedly focused on average people completing their taxes, not technology nerds.

It's a very wonky bit of software. I've used TT online for years and switched to Desktop this year because the interview process is so poor re K1 forms. It is surprising that the user interface is not improving despite advances in AI--which I used to overcome confusion with working with TT. Hard to see TT survive Claude et al.

Some helpful features but lazy software in some ways. Should make live advice free when software has no explanation or steps. CA state capital loss carryover question for example. Divide between desktop and online products is mysterious and frustrating EVERY SINGLE YEAR. I should be able to use both for one price. Can never remember which one to use. Tedious, especially state return which you barely help with yet charge extra to file?

I had trouble with a 1099-Q to me but was for my granddaughter. It was a small amount but I ended up paying a tax on it because the software didn't walk me though it well enough. I also am concerned that there will be a problem with the 1099-R as I have 3 IRAs but take the total RMD required from 2 of them. I entered all information as the software requested but I'm concerned as there didn't seem to be anywhere to enter the RMD for the 3rd IRA that I didn't take anything from because I took more from the other 2 and didn't need to take any from the 3rd.