I've been using Turbo Tax since 1997, and have never encountered any problems using their software. And yes, Turbo tax has been around that long; I'm just no sure if Intuit owned it back then. In either case it definitely makes filing my taxes a breeze.

I have been a TurboTax customer for 30 years, and this is by far the worst version I've used. Over the past few years, the software seems to be getting worse each year. The interface no longer carries over the strengths of its legacy design, and some of the new implementations feel awkward and inconsistent. One major issue is that it does not automatically save your data. Preparing a tax return is a long process that requires time to gather and enter information. If the computer times out or goes to sleep, everything can be lost. My first day of works are complete disappeared. The software update process has also become extremely annoying. Every time I find the information I need and reopen the app to continue working on my taxes, it forces an update and blocks me for another 10 minutes before I can proceed.

when importing, your system does not fill in last year's 1099. it creates a new 1099 for the same institution and i have to delete last years. i also have another problem with the import function, but i don't know how to describe it other than it's cumbersome to get back and identify each different type of 1099 and start over. i think the prior years import was not as inefficient as 2025.

Even though I imported all the tax documents, the program would not automatically pre fill the values as it had in the past years. I had to do it manually. So why should import any documents? The help section was totally worthless. That is why it received only 4 stars

For many years I did my return by hand, as a former CPA. Once I retired a few years ago, I started using Turbo Tax to prepare my returns. The software is so user friendly and allowed me to check items as I was preparing and inputting my return info. This a fantastic product and I highly recommend.

Downloaded information was not correct but probably not a Turbotax issue more the financial institutions issue. Help finding 2024's AGI was not inline with my experience (my web portal must differ from what was anticipated by the help instructions. Same general ease of use beyond this. Even though I had the 2024 tax file my information would not import into 2025!

NO CONTACT COMPATIBLE WITH MY COMPUTER APPROPRIATE FEATURES DON'T KNOW WHAT INTERFACWE IS DID NOT REQUIRE SUPPORT

Have communicated with a TT expert. very helpful and kind. Patiently explained the different scenarios

TurboTax software should delight the user every year by making at least one thing better. Unfortunately, it doesn't.

I have been with Turbo Tax for more than 20 yrs. Generally speaking, I enjoyed using it. But this 2025 version is in need of improvement.